Krispy Kreme

1730 E 9 Mile Rd, Pensacola
(850) 760-5107

Recent Reviews

DaviD A. McSwain

NO, Long John's or eclair,s or what ever, They/you may call them?!!! Why,,,

Atmosphere: 3

Food: 3

Service: 5

Renee Watts

Cashier began to take our order didn’t ring it in and walked away. He went and sat down with two other employees and left us standing there. Another lady came up and was confused because the genius that started taking our order initially didnt even put in into the computer. She was also rude about and walked over to ask another employee about the order. Totally unprofessional, THREE employees just sitting at a table doing nothing. This store needs to clean house and get a manger that can actually manage. Lazy stupid employees are indicative of poor management and bigger issues. Don’t go here until corporate replaces these useless idiots. We just walked out and went somewhere else.

Atmosphere: 1

Service: 1

Richard Morey

Love this place, great donuts.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut, Glazed Donuts, Dozen Donuts, Count Assorted Doughnuts

ALI B

The reason I gave 3 stars is because for this location the doughnuts were supposed to be hot. They’re always hot at 9am…it was 9am and there were no hot doughnuts. Disappointed ☹️ Wanted a hot glazedKid-friendliness: Make sure to ask for the cute Krispy Kreme hats!

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Doughnut, Glazed Donuts, Count Assorted Doughnuts, Original Glazed Dozen

Aimee Crisson

Always best doughnuts.

Atmosphere: 5

Food: 5

Service: 5

MJ Martinez

Great

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Doughnut, More Donuts, Glazed Donuts

ricecube348

Picked up a dozen glazed donuts and a caramel latte via drive thru. Donuts are excellent. Sometimes, you get tiny donuts, and if you're paying near $15 for a dozen, it's pretty trash if you get small donuts. All dozen were a good size. Latte was fine, nothing to complain about. The car in front of me, though, apparently ordered 8 dozen donuts and sat for nearly 10 minutes.

Food: 5

Service: 2

Recommended dishes: Glazed Donuts

Harley Sharp

Love Krispy Kreme but this location always seems to be missing whatever donut it is you want at that time.

jairam munuparthi

Tamala has been generous and being from out of state we love the donuts and the service even more.

Atmosphere: 5

Food: 5

Service: 5

Karen Bivins

HOT, FRESH DOUGHNUTS FROM THIS PLACE; CAN'T BEAT IT!!!

Atmosphere: 3

Food: 4

Service: 3

Ron Herbst

My experience was awesome the lady in front of me is a Saint. The clerk who was helping her argued with her. I heard the customers order and it was the clerk who was mistaken but she constantly told the customer she was wrong and corrected the customer on at least 2 different occasions. The counter lady was husky with an overtime and glasses. My employees better never treat a customer that way. The customer bit her lip and smiled.

Atmosphere: 1

Food: 4

Service: 1

Michael Wyatt

Management really needs to get their act together. The place is always understaffed and it’s a 50/50 chance you’ll either have your mobile order ready when you walk in or you’ll have to wait 30 minutes past the time it says it’s ready. Today my order was ready, but it was sitting behind the counter for 30 minutes before some walked to the front to hand me the box.

Food: 3

Service: 1

Janell Curry

It was too early in the morning for the cashier to be rude about blueberry

Atmosphere: 1

Food: 1

Service: 1

Matthew N.

When that RED light is on...it's tough NOT to stop! Fresh, Hot donuts are incredible. Definitely worth it

Greg P.

Now I have another chain food business to add to my list of forget it. When will the corporate leaders realize customers notice the terrible changes their making to in their minds increase revenue and profits. Tonight I stopped after having a very good dinner we all agreed we needed something sweet. What a joke. Has anyone else noticed how much they have shrunk the size of the nearly $2.00 donuts. What a ripoff. Second I ordered custard filled donuts. The amount of custard filling was near zero. Not only were the doughnuts so much smaller, the flavor was awful. Last visit.

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