First, let me start with Mark! He was amazing and made sure everything was on point! Gave me great insight on how to order the pizza the way I wanted it. A fantastic brand ambassador! Finally, the pizza was AMAZING! The pie was the best I've eaten is the last 6 months. Needless to say, I'll be back!!!
Atmosphere: 5
Food: 5
Service: 5
Joe Scott
Really irritating when your delivery drivers can not read a damn apartment number. 3x now knocking on my door for someone else, interrupting what I'm doing and getting my dogs worked up for NOTHING! Get delivery drivers that know how to read!
Atmosphere: 1
Food: 1
Service: 1
Mitch Dantin
The Grilled Chicken Florentine is one of the best I’ve had. Definitely on point!
Atmosphere: 4
Food: 5
Service: 5
Bobbie Furney
Service was poor! Couldn't get anyone to help after we received pizza. It didn't have fountain drinks!!
Atmosphere: 3
Food: 5
Service: 2
Influencer in the wild
Good pizza at a fair price
Order online or on the app and it’s ready
Atmosphere: 5
Food: 5
Service: 5
Billie Stockwell
This was take out. The pizza was hot and absolutely delicious! The ingredients were from one side to the other. No skimming on ingredients. I love the thin crust where the pizza is cut into squares.
Parking: You can park right by the entrance in a free parking lot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
Olivia Hall
Whoever answered the phone tonight at 7:23 ,need a lesson in customer service, and for that I took my hard working MONEY somewhere else!!!! If you're going to raise the price raise BETTER CUSTOMER SERVICE. THANKS FOR
Atmosphere: 1
Service: 1
Rochelle Mccall
Good 👍👍👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Pizza
dustin gilland
I’m still sitting in the restaurant. My daughter and I came in for our normal Sunday pizza lunch. The staff was rude, and disinterested in any kind of customer service. It took 28 minutes to get our pizza for dine in. At which point it was dropped at the table in a go box with no plates, cheese pepper etc. I went to retrieve these items, now here is where it gets sad. I feel horrible, and I’d like to extend an apology to the employee pictured below. I can’t imagine how inconvenient it was for her having me interrupt her conversation she was having through an AirPod. I will say though, for our entire meal, we got to hear how bad she hates her job and how annoying her customers are!
I sincerely hope if we ever come back, that we receive a better experience. Also, please actually get off the phone and cut our pizza next time. We literally had to tear it apart
Atmosphere: 4
Food: 3
Service: 1
Rondrick Williams
We always love to come to this Marcos location. This was the first Marco's that we've ever been to. The pizza is always on point.
The whole family loves Marco's. My personal favorite is the Pizza bowl!!! Yummm!!!!!
Wheelchair accessibility: It is wheelchair accessible.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Custom Pizza Bowl
jenny m
ALL of the employees ALL of them deserve a raise. They are great hard workers and try their best.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Grilled Chicken Florentine Pizza, Italian Salad, Steak and Cheese Sub with Mushrooms, Buffalo Wings
Quentin Finkley
i’m very upset with the location on 9 mile road on pensacola. i order a pizza and a drink and the delivery driver forgot the drink didn’t make a issue called the store and was assured that when the driver returns they would be sent back out. i live less than 10 minutes away but i have it a little over an hour no drink so i called back to the store the guy who answered was very nice and said that the driver was just getting back to the store and my drink is on the way. it is now 2am in the morning and im writing the review i would have much rather been told its busy we short staff can we give you a store credit or bring it tomorrow instead of being lied to. this is horrible customer service and this is not how an establishment should treat a customer. very displeased and upset will not recommend
Jaycee
Dear other customers, your food is not made with love at this location. Some seriously negative energy going on here. I've encountered it multiple times as a customer and a dasher. Maybe they don't have enough help. Maybe they don't hire people who are good with high pace food service industry.
Atmosphere: 1
Food: 3
Service: 3
Douglas Brandt
I ordered a pie last night. They were busy and only had one woman behind the counter. She was doing everything she could to help everyone. She never lost her composure. She kept working until everyone was taken care of. I waited longer than I expected, but I also wasn't aware of their Tuesday specials, it's no wonder they were so busy. After being very patient. I was taken care of, I got my pizza and it was hot and delicious. So, well done to the young lady that had to fulfill all those orders herself.
First, let me start with Mark! He was amazing and made sure everything was on point! Gave me great insight on how to order the pizza the way I wanted it. A fantastic brand ambassador! Finally, the pizza was AMAZING! The pie was the best I've eaten is the last 6 months. Needless to say, I'll be back!!!
Atmosphere: 5
Food: 5
Service: 5
Really irritating when your delivery drivers can not read a damn apartment number. 3x now knocking on my door for someone else, interrupting what I'm doing and getting my dogs worked up for NOTHING! Get delivery drivers that know how to read!
Atmosphere: 1
Food: 1
Service: 1
The Grilled Chicken Florentine is one of the best I’ve had. Definitely on point!
Atmosphere: 4
Food: 5
Service: 5
Service was poor! Couldn't get anyone to help after we received pizza. It didn't have fountain drinks!!
Atmosphere: 3
Food: 5
Service: 2
Good pizza at a fair price
Order online or on the app and it’s ready
Atmosphere: 5
Food: 5
Service: 5
This was take out. The pizza was hot and absolutely delicious! The ingredients were from one side to the other. No skimming on ingredients. I love the thin crust where the pizza is cut into squares.
Parking: You can park right by the entrance in a free parking lot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
Whoever answered the phone tonight at 7:23 ,need a lesson in customer service, and for that I took my hard working MONEY somewhere else!!!! If you're going to raise the price raise BETTER CUSTOMER SERVICE. THANKS FOR
Atmosphere: 1
Service: 1
Good 👍👍👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Pizza
I’m still sitting in the restaurant. My daughter and I came in for our normal Sunday pizza lunch. The staff was rude, and disinterested in any kind of customer service. It took 28 minutes to get our pizza for dine in. At which point it was dropped at the table in a go box with no plates, cheese pepper etc. I went to retrieve these items, now here is where it gets sad. I feel horrible, and I’d like to extend an apology to the employee pictured below. I can’t imagine how inconvenient it was for her having me interrupt her conversation she was having through an AirPod. I will say though, for our entire meal, we got to hear how bad she hates her job and how annoying her customers are!
I sincerely hope if we ever come back, that we receive a better experience. Also, please actually get off the phone and cut our pizza next time. We literally had to tear it apart
Atmosphere: 4
Food: 3
Service: 1
We always love to come to this Marcos location. This was the first Marco's that we've ever been to. The pizza is always on point.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The whole family loves Marco's. My personal favorite is the Pizza bowl!!! Yummm!!!!!
Wheelchair accessibility: It is wheelchair accessible.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Custom Pizza Bowl
ALL of the employees ALL of them deserve a raise. They are great hard workers and try their best.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Grilled Chicken Florentine Pizza, Italian Salad, Steak and Cheese Sub with Mushrooms, Buffalo Wings
i’m very upset with the location on 9 mile road on pensacola. i order a pizza and a drink and the delivery driver forgot the drink didn’t make a issue called the store and was assured that when the driver returns they would be sent back out. i live less than 10 minutes away but i have it a little over an hour no drink so i called back to the store the guy who answered was very nice and said that the driver was just getting back to the store and my drink is on the way. it is now 2am in the morning and im writing the review i would have much rather been told its busy we short staff can we give you a store credit or bring it tomorrow instead of being lied to. this is horrible customer service and this is not how an establishment should treat a customer. very displeased and upset will not recommend
Dear other customers, your food is not made with love at this location. Some seriously negative energy going on here. I've encountered it multiple times as a customer and a dasher. Maybe they don't have enough help. Maybe they don't hire people who are good with high pace food service industry.
Atmosphere: 1
Food: 3
Service: 3
I ordered a pie last night. They were busy and only had one woman behind the counter. She was doing everything she could to help everyone. She never lost her composure. She kept working until everyone was taken care of. I waited longer than I expected, but I also wasn't aware of their Tuesday specials, it's no wonder they were so busy. After being very patient. I was taken care of, I got my pizza and it was hot and delicious. So, well done to the young lady that had to fulfill all those orders herself.
Atmosphere: 5
Food: 5
Service: 5
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