Dunkin'

7823 Sunrise Blvd, Plantation
(954) 358-5146

Recent Reviews

Kenterra Mitchell

Great customer service n food ms. Porsche needs a raise ?????. Also very clean and organized. Love my breakfast sandwich.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Croissant, Sandwich, Bacon Egg and Cheese

Dan DaMan

Store not open when listed on goggle... at 530am the store is closed and no one

Service: 1

KHALED AWAWDA

I like to share my review about this location..the ladies there very nice ?And very helpful..we have to respect them ..they come to the work in Christmas day to make your hot coffeeAnd enjoy with your delicious donuts ?..this team very helpful and Nice ?Also clean bathroom..just asking them very nicely to Go using..Nice ladies work there..?

Maria Petitdos

I can not believe the lies that was been told to keep me from ordering. Because I apptemed to order 6 breakfast sandwiches, I was told the oven had to heat up, it would take 10 mins and was truly inconvenience with 2 employees trying to take my order and kept demanding for me to "HOLD ON, HOLD ON!!" By the most voicerous one (didn't get a name). As if they were overwhelmed with No cars in the drive-thru and 5 customers dining in on New Year eve at 10:45am. Therefore I drove off since they didn't want to take the order, they were so nasty and so rude!!

Service: 1

Mara Bou

Trust the reviews. They are rude here and lack customer service. Worst Dunkin I ve ever been to….

Atmosphere: 1

Food: 1

Service: 1

Uncle Angel

The FAST DUNKIN EVERE THE BEST 100%

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Khadine Silvera

Customer Service is non-existent, you greet and the employees don’t respond, not warm or friendly. I love the food but the customer service makes me not what to purchase from them at all. I stopped using the drive through and starting using the walk-inn and it’s the same.

Atmosphere: 2

Food: 4

Service: 2

Tonia Planter

As a regular customer of this location I have witnessed the drive thru window falling to the floor and almost injuring the workers. That's been over a month now. I came in today for a coffee and once again the window was broken with what looks like some clear tape holding it together. This is very sad! I sincerely hope that the owner sees this review. You should be ashamed! Your employees could seriously get injured obviously you're not thinking of that. You're lucky they don't sue you. I have seen with my own eyes the window falling to the ground with your employee trying to catch it. Please do better or I will not personally ever come back to this location.On a positive note, the ladies are always very kind with bright beautiful smiles.

Service: 5

Recommended dishes: Bacon Egg and Cheese, Hash Browns, Donuts

Victoria J.

I placed and paid for my online order to pick up through drive thru. I get there and I Was told there was no more chicken for my sandwich. I said no problem, I would like a refund please. They said "oh if you want the chicken takes 4 minutes to make if you can wait but we have no croissants" I said "no thank you, I'll just have a refund on that item" they said to pull forward... I waited 10 minutes for my melted iced latte and they forgot the wrap. I was the only customer there the whole time. I ordered 3 things, all they needed to give me was 2 items and refund me for one. After waiting, they tried to make me forget about the refund so I mentioned it... she continued to make me wait only to tell me the GM is in a meeting and I would have to wait. By this time, I was already done writing my survey via the app so I expected a call through the survey and I left. GM still has not contacted me. This location is slow all of the time, inaccurate a few times but yesterday, no one was able to refund me because the GM was in a meeting. Well, that is a long meeting because I still haven't received my refund nor have I been contacted. I will say I go to this dunkin because I would say, 8-10 months ago, it was incredible service and all. Now I know why there is never a line. You have employees that don't want to work. Tried to convince me not to get the chicken sandwich because I had to wait 4 minutes for it to cook and then there was no croissants. No one told me I would be waiting for 10 minutes for a warm iced coffee and and a steaming hot wrap. I don't understand the level of management working there if they can't control their employees or care for 1 of their 5 customers. Anyone who has left a good survey about this place either works there, dates someone there or doesn't know anything about customer service. I do not recommend going to this location unless you are desperate but quite honestly, the food at the gas station at the next light is better.

Sivakumar

Need better people to take orders. Waited 20 minutes and we left the place as no one is ready to take the

Service: 1

robert patience

Waited 20 minutes for coffee that didn’t taste good. This location needs better staff. Always an issue here.

Atmosphere: 1

Food: 1

Service: 1

Chi Chan

This place is great but there donut selection is limited even if it's first thing in the AM. Staff is friendly and

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Classic Donut, Croissant, Donuts, Sandwich

Justine Monegro

Having my car serviced next door and I walk up to door to get signed to go around the drive thru.. stupid. Covid is over you can open inside now. I’ll just cross the street and go to Starbucks

Atmosphere: 1

Food: 1

Service: 1

Thick R.

My favorite Dunkin'!! I come here like 3 times a day, they make a really good ice latte

George Ellis

I ordered plain bagel with veggie cream cheese, hash browns and sweet tea at drive thru .they had no hash browns..so just bagel and sweet tea. Paid and tipped a dollar..Was given bagel and container with cream cheese and reg tea..asked if they could put cream cheese on my bagel since I am driving..absolutely not.. I have never dealt with more rude DD employers ever..this DD was the worst and should be closed..I have been to hundreds of DD’s all over the world..this was the worst!!

Atmosphere: 1

Food: 1

Service: 1

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