Chick-fil-A
12810 Summerfield Crossing Blvd, Riverview
(813) 499-9933
Recent Reviews
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You never really know what’s going on in someone else’s life, so you may not understand how much impact a small act of kindness will have on someone. Kyle was working the drive through when I came by just for a cup of ice, he didn’t need to go above and beyond but he did, and did it all with a smile. Whether he realizes it or not his kindness in the short interaction we had completely transformed my attitude and I wanted to shout him out for that here.
Atmosphere: 5
Food: 5
Service: 5
Food is always warm and the service is good. The tenders need to be cooked better. Every time I pick up my order they are always soggy.
Atmosphere: 5
Food: 3
Service: 5
Missing fries that I was charged for...Tried calling straight to voicemail.
I am honestly so disgusted and disappointed in this location. I waited in line for over 30 minutes for my food, just to get home and realize they failed to give me my entire order. Then to make things worse there is a hair melted in my ice and ive practically drank the entire thing. Will most definitely not be returning. 🤢
Food: 1
Service: 1
Never a dull moment when visiting Chick-fil-A. What a great place to eat and or if you ever need to be surrounded by good people.
Atmosphere: 5
Food: 5
Service: 5
Mr Gabe Porrata, I went through four employees this morning to try to resolve my issue with an incorrect order to no avail. I called corperate an advised them that i only want to speak to the owner.
They have my contact info to give you. Thanks Greg
Atmosphere: 1
Food: 2
Service: 1
This is my favorite Chick-fil-A (although they're all good). Customer service is sometimes lacking but that's only because they're usually really busy. However, the staff is always friendly and polite. It's a pleasure to frequent a business that sincerely appreciates their customers!!
Atmosphere: 5
Food: 4
Service: 5
Management needs to have a talk with the outside crew and staying off the phone.
Atmosphere: 3
Food: 4
Service: 1
Come see Audie; he is very gentle and tentative gentleman inside. We came in to eat and he immediately welcome us and asked us if he can get us anything. He walked around making sure everyone was taken care of. If I could give him 💯 % I would. We need more Audie’s in this place.
Atmosphere: 5
Food: 5
Service: 5
Everything you could want in fast food restaurant, except decaffeinated coffee, they don't serve decaf.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Just left and fries tasted like literal shit. My chicken sandwich was old. Never going back.
Atmosphere: 4
Food: 1
Service: 5
Terrible experience. The customer service was unprofessional, and the staff seemed unfamiliar with the menu. Their poor attitudes made the visit even worse. I won’t be returning
Atmosphere: 1
Food: 1
Service: 1
I went to Chick-fil-A just to get a cup of ice for my partner. Some nights she just really craves their ice, so I go and get her a cup. Marthe (hopefully that was right) Told me that they actually sell bags of ice. I was excited to find out and decided to purchase a bag. without hesitation, She proceeds to comp me the bag of ice, And says don’t worry about it. I know Chick-fil-A is known for their customer service, but she went above and beyond. Now my fiancé is a happy woman!
Atmosphere: 5
Service: 5
Drive thru time is well below the standard. 20 minutes in drive thru. If you are driving by other CFAs I recommend you go there instead.
Quick and great service
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