Not only was the tall Haitian guy with braids/ dreads was rude to the car in front of me. But he was also rude to me when I ordered.. then when I got to the window he questioned me why was I so mad.. I told him you were rude to me and the car in front of me.. not only did you not welcome me , you questioned me at the window.. then when I spoke to the manager which he looked like he was 17 years old … he also had a attitude.. and told me I didn’t have to come back … the problem today is they are too comfortable with where their at and the grateful attitude has left… I told him he better be glad I was a changed person or he would be getting snatched out the drive thru window next time … and on top of that the food was terrible. … who ever the night crew is need to do better because next time we’re goin to have issues
Atmosphere: 1
Food: 1
Service: 1
Chris
Ordered a vanilla Frosty swirl, got charged for a vanilla and a chocolate. Ordered a junior stack burger with no cheese and of course it has cheese on it. I eat at Wendy's regularly but if the person taking the order can't get it right I'm definitely not coming back. They never did give me a total or I would have caught the fact they double charged me.
Santos Calderon
These people think they own the restaurant and want to fight you when they do something wrong like leaving your sauce out of your bag. Not coming back to this location ever again.
Atmosphere: 1
Food: 1
Service: 1
Hosea Embury
Very delicious when you are hungry 😋 Good if you like it. Very good if you like it a lot!
Atmosphere: 4
Food: 4
Service: 4
Sabir Alim
Anytime we come here, the staff are courteous and quickly move the line. Food hot too.
LIV
Went inside Extremley clean bathroom. Friendly staff and food was fresh and cooked to order. Will definitely come back and tell my friends about my experience.
Atmosphere: 5
Food: 5
Service: 5
BeeBee Louie
I should not have to wait 30 minutes in the drive-through for food… actually more than 30 minutes cause I’m writing this and I’m still in line right now
Atmosphere: 1
Food: 1
Service: 1
Shadow
Delicious chili and frosty. Great staff.
Atmosphere: 5
Food: 5
Service: 5
Aleesia Williams
I had a very disappointing and upsetting experience at the Wendy’s drive-thru located at [3741 W Blue Heron Blvd Riviera Beach, FL 33404 United States] on [June 30 2025 @ 9:00pm]. I was simply trying to place an order when the employee at the speaker responded in a rude and disrespectful tone. When I asked for BBQ sauce, the employee made a sarcastic and uncalled-for remark, mocking my request as if it were a joke. Not only was it unprofessional, but it also made me feel embarrassed and disrespected for no reason.
It’s incredibly frustrating as a paying customer to be treated with such disregard. The tone used was condescending, and the attitude made it seem as though my presence or request was a bother to them. If employees can’t maintain basic courtesy and professionalism, especially in customer-facing roles, it reflects poorly on the company as a whole.
I expect better from a national chain like Wendy’s. I am not asking for special treatment — just the basic decency and respect any customer deserves. I hope this issue is addressed appropriately, whether through retraining or disciplinary action. I will think twice before returning to this location and will be sharing this experience with others unless I see meaningful improvement.
Atmosphere: 1
Food: 1
Service: 1
Stacey Frye
I was in yesterday and the girl didn’t give me my receipt! I tried calling because once I seen my online banking I realized she over charged me! She wasn’t giving anyone their receipts they were just piling up next to register! No one answer the phone there!
I wish i could leave them no star at all.. They dont listen to what you order then rush you to order. they dont get your order correct then when a manager has to come correct it its a problem.. do not go here at all
Not only was the tall Haitian guy with braids/ dreads was rude to the car in front of me. But he was also rude to me when I ordered.. then when I got to the window he questioned me why was I so mad.. I told him you were rude to me and the car in front of me.. not only did you not welcome me , you questioned me at the window.. then when I spoke to the manager which he looked like he was 17 years old … he also had a attitude.. and told me I didn’t have to come back … the problem today is they are too comfortable with where their at and the grateful attitude has left… I told him he better be glad I was a changed person or he would be getting snatched out the drive thru window next time … and on top of that the food was terrible. … who ever the night crew is need to do better because next time we’re goin to have issues
Atmosphere: 1
Food: 1
Service: 1
Ordered a vanilla Frosty swirl, got charged for a vanilla and a chocolate. Ordered a junior stack burger with no cheese and of course it has cheese on it. I eat at Wendy's regularly but if the person taking the order can't get it right I'm definitely not coming back. They never did give me a total or I would have caught the fact they double charged me.
These people think they own the restaurant and want to fight you when they do something wrong like leaving your sauce out of your bag. Not coming back to this location ever again.
Atmosphere: 1
Food: 1
Service: 1
Very delicious when you are hungry 😋 Good if you like it. Very good if you like it a lot!
Atmosphere: 4
Food: 4
Service: 4
Anytime we come here, the staff are courteous and quickly move the line. Food hot too.
Went inside Extremley clean bathroom. Friendly staff and food was fresh and cooked to order. Will definitely come back and tell my friends about my experience.
Atmosphere: 5
Food: 5
Service: 5
I should not have to wait 30 minutes in the drive-through for food… actually more than 30 minutes cause I’m writing this and I’m still in line right now
Atmosphere: 1
Food: 1
Service: 1
Delicious chili and frosty. Great staff.
Atmosphere: 5
Food: 5
Service: 5
I had a very disappointing and upsetting experience at the Wendy’s drive-thru located at [3741 W Blue Heron Blvd
Riviera Beach, FL 33404
United States] on [June 30 2025 @ 9:00pm]. I was simply trying to place an order when the employee at the speaker responded in a rude and disrespectful tone. When I asked for BBQ sauce, the employee made a sarcastic and uncalled-for remark, mocking my request as if it were a joke. Not only was it unprofessional, but it also made me feel embarrassed and disrespected for no reason.
It’s incredibly frustrating as a paying customer to be treated with such disregard. The tone used was condescending, and the attitude made it seem as though my presence or request was a bother to them. If employees can’t maintain basic courtesy and professionalism, especially in customer-facing roles, it reflects poorly on the company as a whole.
I expect better from a national chain like Wendy’s. I am not asking for special treatment — just the basic decency and respect any customer deserves. I hope this issue is addressed appropriately, whether through retraining or disciplinary action. I will think twice before returning to this location and will be sharing this experience with others unless I see meaningful improvement.
Atmosphere: 1
Food: 1
Service: 1
I was in yesterday and the girl didn’t give me my receipt! I tried calling because once I seen my online banking I realized she over charged me! She wasn’t giving anyone their receipts they were just piling up next to register!
No one answer the phone there!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Everybody just standing around.lol... SLOW FOOD
Atmosphere: 3
Food: 3
Service: 1
I wish i could leave them no star at all.. They dont listen to what you order then rush you to order. they dont get your order correct then when a manager has to come correct it its a problem.. do not go here at all
Atmosphere: 1
Food: 1
Service: 1
Cold food, Dirty atmosphere, RUDE EMPLOYEES
Atmosphere: 1
Food: 1
Service: 1
Good service
I love it best spot great good hot food 😍😊
Recommended dishes: Jr Cheeseburger
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