Firehouse Subs Rockledge Square

2different times we door dashed to our pharmacy and did not get all of our order. And the manger was rude and hung up on me. Very bed service on door dash orders on firehouse subs part

Parking: I don’t know had door dash

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Club on a Sub

Great warm sub sandwiches!! They have a good variety of flavors and a hot sauce bar. The desserts are a little on the dry brittle side. They were out of several sodas and seemed flat, but they were nice enough to trade us for a bottle. We'll be back to try them out again soon.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Club on a Sub

They can't even make simple orders right. Yesterday I ordered a club on a sub with extra mayo and when I got home I noticed that the onion, bacon, and turkey were all missing and it wasn't toasted. My husband's sandwich was missing the garlic butter we paid extra for. I was the only customer in there... and I was nice to the 2 girls working there, so it wasn't spite, just stupidity. This is the 3rd time they have horribly screwed up a simple sandwich order, so I'm not coming back.

Atmosphere: 2

Food: 1

Service: 1

Fire the lady of African decent. Awful service. Slow and talks crap about the customers. Sorry I asked a simple question. Worst service ever. Not coming back. Rather go to Wendy’s.

Atmosphere: 1

Food: 1

Service: 1

I got food poisoning after eating from here and my drink tasted weird and kinda off so I threw it away after a couple sips. The food was fine didn't taste off so idk what happened there tbh. Be careful eating here.

Atmosphere: 2

Food: 1

Service: 3

Recommended dishes: Italian

Wow, these guys were rude. I told them they messed up my sandwich and they told me they wouldnt re-make it.

Atmosphere: 1

Food: 1

Service: 1

I like the restaurant’s food (their Italian subs are usually what I get), but this Firehouse’s music tastes are ABYSMAL. They’re playing Chris Brown songs with explicit lyrics in them, and last time I dined in at this place they were playing Kanye West. I think the boss of this place might need to check what’s being played on the radio.

Atmosphere: 2

Food: 5

Service: 4

Recommended dishes: Italian

Subs are so good here.
One of my go to places to eat as I know that I'll always have a great meal there ?

Dietary restrictions: Make your sub sandwich ? to fit your own dietary needs.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Hot Turkey & Provolone, Jamaican Jerk Turkey Combo, Spicy Cajun Chicken Combo

We love there subs! They are very fun group of people working there. It is clean and organized. Very fresh ingredients and fast service.

Vegetarian options: If you are totally vegan I’m not sure

Parking: This is in a plaza parking area

Kid-friendliness: It’s kid friendly as long as you mind the kids. They are very school oriented with the drawings. I always enjoy looking at our fire department pictures

Wheelchair accessibility: There are wheelchair accessible spaces in front of the area along with the ramp.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Meatball, Club on a Sub

Where to even begin. First off, never purchase a gift card from Firehouse Subs because they definitely do not work and are a scam. Two separate times now I have received a gift card as a gift and both times trying to use it both cards did not work, walked out with no sub both times, just out of $40 worth of gift cards. Even had the receipt when it was purchased. Another instance, I made an online order for a turkey sub to pick up for lunch. I was at work so I was in a time crunch. I got to the store It was ready, I picked it up. I drove back to work open my sandwich and there was no meat on my sub. Now I have to drive back to firehouse to get the correct order and instead of apologizing and making my sandwich immediately they proceeded to help three customers ahead of me. This part is silly and not the stores fault but the programming overall is kind of stupid on their online ordering you spend $100 to get a free sub and when you go to enter your free sub online, it tells you that the payment must be at least a dollar in order to move forward. Nothing cost a dollar so really no free sub. I personally love the product that firehouse has to offer but damn everything else about it absolutely sucks.

Great subs ? ?

Atmosphere: 5

Food: 5

Service: 5

I get a hook and ladder.I wish they would just cut the bread 3/4 the way through so when you pick it up it don't fall apart.I ask them to do this and they act like they don't understand. I ask one girl to do this and she said this is not subway.

Atmosphere: 5

Food: 5

Service: 3

Love their veggie sub!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Meatball, Tuna, Hook & Ladder, Firehouse Hero

Best hot subs ever!!!

Atmosphere: 5

Food: 5

Service: 5

I work in the food industry and the easiest food safety preparation is in a clean establishment. A ceiling tile with this mildew is very bad overtime because you don't know what germs can be falling on customers or food. Also the vents are caked with lint/mildew and others particles that can be pushed into ready and made food. Please I can't stress enough to clean vents and switch out ceiling tiles that show corrosion.and mildew. The vents are right over food prep areas.

Judging from the response. The pictures are enough to evidence of your store. Just fix it and don't waste anyone else's time in saying you'll fix it if I provide more details. What I have provided is good enough and every customer that sees this review will see the evidence when they go in.