This is a hell hole for a kfc sandwich was cold this Kfcc needs to b shutdownnn!!
Zachary Starling
Ordered my food and then sat in line for over 30 minutes! No explanation of why we’re sitting there or any apologies from the staff!
Charles Lamphear
I wish they would put the 11 herbs and spices in the extra crispy chicken, I like the crunch but it's bland when compared to the flavor of the original recipe
Atmosphere: 4
Food: 4
Service: 4
Brevard Bikers
This KFC location is an absolute embarrassment and should be ashamed of how it treats paying customers. I placed a pickup order that was supposed to be ready in 5–15 minutes, but when I arrived, not one employee acknowledged me for over 20 minutes. My food was sitting there the entire time, hidden out of sight instead of being placed on the customer pickup counter where it belonged. This was not a mistake or an accidentit was sheer laziness and a complete lack of professionalism. To make matters worse, this is not the first time it’s happened. The staff here show zero respect, zero urgency, and zero basic courtesy toward their customers. Allowing orders to sit and get cold while ignoring people standing at the counter is unacceptable, and it speaks volumes about how poorly managed this store is. If anyone at KFC actually cares about their brand or customers, this location needs serious retraining, or new management entirely.
Atmosphere: 1
Food: 4
Service: 1
Randy Piper
Ordered 4 PC original smash potato and gravy. Chicken and biscuit was so old and dry I couldn't eat it. My sides looked good but couldn't eat them because I didn't get fork or a straw for my drink. Would've brought it back but didn't have time.. The worst!
Food: 1
Service: 3
Araujo Ivan
Very busy store, was in around 6ish pm super friendly staff including supervisor and helped assist ordering my food.
Atmosphere: 5
Food: 5
Service: 5
Foot Fungus
Good food nice workers had to wait in the front counter line for a little long but, besides that the customer service was good!!
Atmosphere: 5
Food: 5
Service: 4
Bob David
This place should close, buyer beware
This is a warning for anyone interested in enjoying a meal, find another KFC Manager no where to be found, probably playing games in his office the electric kios does not give a verification that your order even was in. Put our order in and waited for 45 minutes then they could not find it.Everything is out of stock. KFC SHOULD TAKE THERE GOOD NAME OFF THE BUILDING!
Atmosphere: 1
Food: 1
Service: 1
Matthew McSweeney
$80 for a family meal for half full portions and disgusting food. I used to love kfc but this one is disgusting. I don’t want money back, coupons or free food. This place has single handedly lost my business from any kfc for a very long time.
Very disappointed with my recent experience. My family and I placed an online order at 3:52 PM for two variety 8-piece original recipe boxes (one free promotion), along with a large coleslaw. Our total came to $25.66.
When we got home, we realized both boxes contained only dark meat, which is not what we paid for. We expected a variety of white and dark meat, as clearly listed in the description.
I drove all the way back to the store to get the issue resolved, only to be told there was nothing they could do. No replacement, no apology, no solution. If I wanted all dark meat, I could’ve just ordered their Tuesday $10 special — and saved money.
This kind of service is unacceptable. I paid for something I didn’t receive and was basically dismissed when I tried to address it. Very poor customer service. I will not be returning to this location unless it’s made right.
— Order #: 361570009 Date/Time: 7/22/25 (order placed online at 3:53pm) picked up after 4 pm
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken, Cole Slaw
Steve Marrotta
At 6pm no extra crispy chicken... Cashier didn't speak English very well.... You can definitely tell the lack of management.....
al veryssel jr
When I walked into the restaurant, everybody was really, really friendly. Joe Maria Fran John Esther and Steven. You could not ask for a better crew of people. I did not stand at the counter for a long time. I didn't have to use that stupid machine and place my order. The food was excellent, fresh, hot and even the cold floor was outstanding. Please give these guys the recognition that they deserve. In Riverview, Kentucky fried chickens.Are they as good as this one I am from New York and Kentucky Fried Chicken is my favorite place to eat.I would rake dish in the top five
Chris Myers
Aside from taking 20 minutes for a chicken and waffles meal, this place needs to get it together.
Staff is dazed and confused. Food took a long time for already prepared items.
Messy...
Atmosphere: 1
Food: 1
Service: 1
shelia Dewberry
I paid my money for KFC online twice and I only picked up one meal and I called them and they will not answer their phones so I don’t know how to get my money back unless I go through my bank KFC needs to get their act together and start taking people money they knew if I didn’t get that food they should’ve put the money back on my card no pick up for food no money that part..
This is a hell hole for a kfc sandwich was cold this Kfcc needs to b shutdownnn!!
Ordered my food and then sat in line for over 30 minutes! No explanation of why we’re sitting there or any apologies from the staff!
I wish they would put the 11 herbs and spices in the extra crispy chicken, I like the crunch but it's bland when compared to the flavor of the original recipe
Atmosphere: 4
Food: 4
Service: 4
This KFC location is an absolute embarrassment and should be ashamed of how it treats paying customers. I placed a pickup order that was supposed to be ready in 5–15 minutes, but when I arrived, not one employee acknowledged me for over 20 minutes. My food was sitting there the entire time, hidden out of sight instead of being placed on the customer pickup counter where it belonged. This was not a mistake or an accidentit was sheer laziness and a complete lack of professionalism. To make matters worse, this is not the first time it’s happened. The staff here show zero respect, zero urgency, and zero basic courtesy toward their customers. Allowing orders to sit and get cold while ignoring people standing at the counter is unacceptable, and it speaks volumes about how poorly managed this store is. If anyone at KFC actually cares about their brand or customers, this location needs serious retraining, or new management entirely.
Atmosphere: 1
Food: 4
Service: 1
Ordered 4 PC original smash potato and gravy. Chicken and biscuit was so old and dry I couldn't eat it. My sides looked good but couldn't eat them because I didn't get fork or a straw for my drink. Would've brought it back but didn't have time.. The worst!
Food: 1
Service: 3
Very busy store, was in around 6ish pm super friendly staff including supervisor and helped assist ordering my food.
Atmosphere: 5
Food: 5
Service: 5
Good food nice workers had to wait in the front counter line for a little long but, besides that the customer service was good!!
Atmosphere: 5
Food: 5
Service: 4
This place should close, buyer beware
This is a warning for anyone interested in enjoying a meal, find another KFC
Manager no where to be found, probably playing games in his office the electric kios does not give a verification that your order even was in. Put our order in and waited for 45 minutes then they could not find it.Everything is out of stock. KFC SHOULD TAKE THERE GOOD NAME OFF THE BUILDING!
Atmosphere: 1
Food: 1
Service: 1
$80 for a family meal for half full portions and disgusting food. I used to love kfc but this one is disgusting. I don’t want money back, coupons or free food. This place has single handedly lost my business from any kfc for a very long time.
Food: 1
Fast friendly service and good prices
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
⭐☆☆☆☆
Very disappointed with my recent experience. My family and I placed an online order at 3:52 PM for two variety 8-piece original recipe boxes (one free promotion), along with a large coleslaw. Our total came to $25.66.
When we got home, we realized both boxes contained only dark meat, which is not what we paid for. We expected a variety of white and dark meat, as clearly listed in the description.
I drove all the way back to the store to get the issue resolved, only to be told there was nothing they could do. No replacement, no apology, no solution. If I wanted all dark meat, I could’ve just ordered their Tuesday $10 special — and saved money.
This kind of service is unacceptable. I paid for something I didn’t receive and was basically dismissed when I tried to address it. Very poor customer service. I will not be returning to this location unless it’s made right.
—
Order #: 361570009
Date/Time: 7/22/25 (order placed online at 3:53pm) picked up after 4 pm
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken, Cole Slaw
At 6pm no extra crispy chicken... Cashier didn't speak English very well.... You can definitely tell the lack of management.....
When I walked into the restaurant, everybody was really, really friendly. Joe Maria Fran John Esther and Steven. You could not ask for a better crew of people. I did not stand at the counter for a long time. I didn't have to use that stupid machine and place my order. The food was excellent, fresh, hot and even the cold floor was outstanding. Please give these guys the recognition that they deserve. In Riverview, Kentucky fried chickens.Are they as good as this one I am from New York and Kentucky Fried Chicken is my favorite place to eat.I would rake dish in the top five
Aside from taking 20 minutes for a chicken and waffles meal, this place needs to get it together.
Staff is dazed and confused. Food took a long time for already prepared items.
Messy...
Atmosphere: 1
Food: 1
Service: 1
I paid my money for KFC online twice and I only picked up one meal and I called them and they will not answer their phones so I don’t know how to get my money back unless I go through my bank KFC needs to get their act together and start taking people money they knew if I didn’t get that food they should’ve put the money back on my card no pick up for food no money that part..
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