“I wanted to leave a sincere thank you to the team at Marco’s Pizza, especially Alexis.
When I came in to pay for our order today, it looked like there had been a mix-up, and I honestly panicked a little because I couldn’t afford to pay for three pizzas — especially when one didn’t appear to be gluten-free like my original order.
Before the situation could even become stressful, Alexis stepped in with such kindness, patience, and professionalism. She helped sort everything out quickly, corrected the order, and made the whole experience smooth and reassuring. I was so grateful for the way she handled everything that I happily tipped the team.
Then to top it off, when my daughter wanted to add a drink afterward, Alexis kindly gave it to us on the house.
It may seem like a small gesture to some people, but genuine kindness and family-style hospitality leave a lasting impression. In a world where customer service can sometimes feel rushed or impersonal, this team made us feel cared for and valued.
Thank you again, Alexis and the Marco’s team, for turning what could have been a stressful moment into such a positive experience.“
“We love new moon 1/2 price deals we look forward to it so glad they moved to Sanford. Our other choices in town were terrible. The sauce is good and the cheese is the real deal. I like that the crust is made in house daily as well. For me they get a big Thumbs up .“