Pizza Hut

616 Lake Minnie Dr, Sanford
(407) 321-3840

Recent Reviews

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Noah

The pizza was great and the service was awesome. Top notch.

Atmosphere: 5

Food: 5

Service: 5

Liam M. Hennessey

Humpty and Lisa are fantastic, definitely will be coming back regularly

Atmosphere: 5

Food: 5

Service: 5

Stacking Philly’s

Awesome management

Atmosphere: 5

Food: 5

Service: 5

C Spatafore

The worst pizza place in the world. The General Manager from there has had since October 19 to sol reimburse the credit card I used 36.00$.. He won't return calls and I have all the documents he needs . I can't imagine how Pizza Hut has gone downhill this bad. I don't think these poor kids slaving behind the counter are to blame ,when it's our of there hands to refund. Such an easy process to varify purchase and than confirm the merchandise was never delivered after 1 hr 15 minutes to be told they don't deliver this far . The worst business and still no call back as of Nov 3 /12 :21.Lisa and the other Young lady I guess did there best to resolve by sending me to the GM...Boy what a load of bull, weeks to get a call back hopefully...then there gonna say there is a waiting period for the refund to show on my card..I would have drove and picked up the pizza to solve the headache..I know there busy in corporate,but they should let the managers handle customer issues as simple.

Atmosphere: 1

Food: 1

Service: 1

Fadi Adada

I ordered pizza to go, the pizza was half cooked , I tried one slice , it was dough pizza never went inside the oven .

Atmosphere: 1

Food: 1

Service: 1

Krystal Rhymes

These are the barest pizzas I have ever encountered, and the stingiest restaurant I have ever experienced. No, paying for extra toppings will not help you! I will not be wasting another dollar here.

Atmosphere: 2

Food: 1

Service: 1

Chavon Hicks

This is unfortunate that I have to leave a review when I've patronized this particular restaurant for yrs.Food was left on the ground in cold weather in which I did not choose that option. Yes I was accommodated with a redelivery and that food was greasy. Future reference to managers not to tell me I should carry out versus delivery because you all utilize doordash....not my problem.

Food: 1

Service: 1

Trevon Davis

You want bad customer service? Come to this place. Why come to work if you have a bad attitude and don’t want help the customers? Quit it will make EVERYBODY life easier don’t come to work miserable quit!

Atmosphere: 1

Service: 1

Shawn Yelle

This pizza Hut has amazing consistency, and it is consistently good!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Michele Ward

So I ordered an Extra cheese New Yorker for $22. I have picture of my receipt and of the pizza. No extra cheese and maybe skimped on that. Sauce was non existent. I wish I was tech enough to add photos but I was robbed

Gene Moore

Do not order from this store. My previous house location was perfect so I know that it’s not “Pizza Hut” that is to blame. It’s the employees of this location. And I’m not one to write a bad review unless it’s deserved. This location has failed my family 5 times IN A ROW as of tonight, And I don’t want a coupon or refund. I want people to stop ordering from this store so that corporate will shut it down and extend the delivery zones of surrounding stores or completely re staff it with new members. They are rude, argumentative, and do not care a single bit if or when you get your order. 3 times we ordered and paid for delivery and eventually had to go pick up our cold pizzas. One time we never even received our order. And tonight I called ahead and confirmed that if we ordered through their app they would deliver our order BEFORE EVEN ORDERING, we left our address and number just in case there was a discrepancy and then ordered at about 8:50ish. The order was supposed to arrive at 9:32. At 9:42 I got a notification that door dash was picking up my order. I didn’t order from them. And low and behold when my cold pizzas showed up at 10:10. The pizzas were the wrong size and my drinks didn’t show up our order was changed from medium pizzas to little mini personal pizzas and no stuffed crust(the only reason we prefer Pizza Hut is stuffed crust). So I called back because they have stolen enough of my money. And so I said that they forgot my drinks. She ask what did I want her to do…… deliver my drinks separately so out of spite I said yes that’s what I want. So they did at 10:40 a 2 hour process for the 5th time. I will never order from this location again. And in hindsight I should have read the reviews first, they are all true. I have experienced most of what has been said in the reviews for this location. Help me make a statement with your money and order somewhere else. Force this place to change.P.S. The Luke warm mini pizzas were ok.

Atmosphere: 1

Food: 3

Service: 1

chris zenrick

It would be 0 if it could be. Managers hanging in the office instead of helping a really bad FOH. There was probably 8 ppl in this tiny area just waiting. A pizza even fell off the oven from how backed up it was. I waited 45 minutes after my pizza should have been done and still didn't get it. I finally asked for a refund, and that took 5 mins to accomplish, and my pizza still wasn't done. It's a joke. Save yourself the time and drive to a different store in the area.

Atmosphere: 1

Food: 1

Service: 1

Denice Young

You can only do carryout but the pizza was delicious.

Atmosphere: 3

Food: 4

Service: 4

Sahil Sharma

I had to wait for over an hour and a half at the store to pick up my order, and even then, it wasn't prepared according to the instructions. The person at the front desk was rude and argued with me about accepting it. The service was terrible.

Atmosphere: 1

Food: 1

Service: 1

Nirmala Nemmani

The order took one hour, incomplete & wrong food delivered. Food is thrown away garbage as meat was sent when ordered vegetarian. Waste of $50plus. No phone works & door dash replied inappropriate.

Atmosphere: 1

Food: 1

Service: 1

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