Auntie Anne's

Lady was rally rude even throwing the sauce I asked for rather than handing it to me

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Cinnamon Sugar Pretzel Nuggets Bucket

12:40 pm July 18,2024. Blackened pretzel bites and we immediately said they were burned. The kids did t want to touch them. The girl working refused to refund or replace stating they’re “all that way”. Obviously, they need training in cooking and customer service skills.

Atmosphere: 3

Food: 1

Service: 1

Watermelon lemonade is delicious and they don't add too much ice. ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Pretzel Nuggets, Hot Salsa Cheese Dip

I love antie Annie’s so much , but this particular location I will never return to. I asked one of the workers if I can order with her and she rudely said “ don’t you see it’s close ? It says go to next register “ customer service is horrible here . ??

yummy pretzels!

Atmosphere: 5

Food: 5

Service: 5

I stood in line for 20 mins with my twin girls. When I got up to the line and asked for pretzels no salt the manager CHRISTY said rudely that she wasn’t making anymore pretzel for the day. She refused to make any more new pretzels for the remainder of the afternoon and evening. We were loyal customers and they just lost us as customers! It was horrendous customer service

Atmosphere: 1

Food: 1

Service: 1

I love Auntie Anne's. Always order mini dogs with the cheese dip.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mini Pretzel Dogs

Auntie Anne’s has always had the most fantastic pretzels I have ever had. They relocated to the UTC mall recently.They’re pretzels were not as good!More importantly I bought two cups of nuggets with pepperoni and it was over 17 dollars ! No more

The workers are rude and super ghetto. They can’t smile or be polite in any way. Their body language comes off as hostile and they seem like they hate life and their job is so hard to give people a cup of pretzels.

Very rude staff

The workers are rude and super ghetto. They can’t smile or be polite in any way. Their body language comes off as hostile and they seem like they hate life and their job is so hard to give people a cup of pretzels.

The workers are rude and super ghetto. They can’t smile or be polite in any way. Their body language comes off as hostile and they seem like they hate life and their job is so hard to give people a cup of pretzels.

For the second time I bought a sweet almond pretzel from this location in University town Center. For the second time I was extremely disappointed in the quality of the pretzel. It is as though the dough didn’t rise, but they went ahead and baked it anyway, and not only that at they that but burned it. I was prepared to bring it back, but the line was so long that I gave up and decided to leave a review instead. Needless to say I won’t be buying any more pretzels at this location. In addition, I ordered a soda but was told their soda machine wasn’t working.

A good dessert if you like sweet things. The walnut cinnamon roll is the best. They always have fresh produce and it tastes better that way. The staff is not always in a good mood but they do their job.

The cashier was polite and delivered great service. The large lemonade is priced well and is delicious!