Everyone was on their phones, no one was working i waited 15 mins and no one took my
Atmosphere: 1
Food: 1
Service: 1
Judit Turan
I ordered pizza for delivery on the phone. Originally I wanted to have a large, but she offered extra large for an additional three dollars. I upgraded it, and this is what I got. This is their definition of an extra large pizza. Needless to say, I was very disappointed. I’m not sure I will order from them again if this is how they treat their clients.
Food: 4
36juditt
I ordered pizza for delivery on the phone. Originally I wanted to have a large, but she offered extra large for an additional three dollars. I upgraded it, and this is what I got. This is their definition of extra large pizza. Needless to say, I was very disappointed. I’m not sure I will order from them again if this is how they treat their clients.
ARACELI HERRERA
We ordered 2 stuffed crust pizzas, when we arrived the entire staff was messing around inside the store and then came outside the front door to smoke. They were smoking weed and cigarettes in front of the door!!! We waited almost 10 min before someone asked if we were picking up or placing an order. After we got our pizza and got home our pizza’s crust was about half a slice was stuffed crust and half pizza topping leaving no room for the actual pizza toppings. We called the store and they were just straight up rude and disrespectful. Manager was rude. This is upsetting when we go everyweek to get pizza from them and now they have a new manager things are very different. More like of a hang out spot than a food place.
Atmosphere: 1
Food: 1
Service: 1
dick tracy
Wait 2 hours for a pizza and then don’t answer the phone when you try to call for order status.Never order from here again.
Rebecca
ordered delivery. not only was the food cold, they got my order wrong. paid for extra pepperoni and garlic parm crust, not on the pizza. called to get a refund because they also forgot my drink, the only thing they offered was to come back tomorrow for “quality guarantee”,told me to contact doordash if i wanted a refund because they picked up the order, even though i ordered through the app. contacted doordash, obviously they can’t do anything because it’s not their fault. then i called customer service, she told me that she can’t process a refund, that i would have to call the store.
Food: 1
Service: 1
jabnel rodriguez
What else can I say, Better ingredients. Better Pizza. Papa John’s.
Atmosphere: 5
Food: 5
Service: 5
April Wills
Pizza arrived cold toppings were sparsely placed on top was not pleased at all.
Food: 1
Service: 1
Kim Fraederich
This is the last time I have ordered from them. Ice cold pizza, order was missing extra items that I paid for, tomato and spinach pizza had no tomato, driver did not follow the no contact delivery instructions at all. This is now the fourth time and that is not acceptable. No contact means NO contact. I asked him through the door to leave but he stood there and would not leave. Customer 'service' does not exist, they won't pick up the phone and there is no way to contact them. I will not order here again and I do not recommend them.
Papa Johns has been our favorite pizza, moving here 5 years ago from Indiana. We always ordered the Works. The last 2 pizzas were not good, crust was burned and the taste was not good. We are going to order from someone else.Restaurants are very competitive here in Sarasota, Florida.
Alberto Santo
I will never order any more pizza from 17th Street store very very poor management I order a cheese pizza and papa by never see the papa by and the Pizza was born and
Atmosphere: 1
Food: 1
Service: 1
Jorge Broceta
They are make me wait over the time in give to me cool pizzas. Never come back.
Kyle F
Ordered delivery large works and got what I shared in the pic. No sausage no bacon no onions and minimal pepperoni and mushrooms. I got a refund but no offer to replace my pizza and I offered to bring the pizza to the store and pick up a new pie. Everytime I order from this location my pie is wrong. Its ridiculous and doesn't matter cause no reads or addresses these reviews anyway.
Tess Rogalio
Order took over an hour to come. When it finally did the pizza was ok but I also ordered a 8pc hot lemon pepper and I got a 6 piece of bbq .. Uber eats refused to refund and nobody answered the phone at the store. Y’all are trash fr
Everyone was on their phones, no one was working i waited 15 mins and no one took my
Atmosphere: 1
Food: 1
Service: 1
I ordered pizza for delivery on the phone. Originally I wanted to have a large, but she offered extra large for an additional three dollars. I upgraded it, and this is what I got. This is their definition of an extra large pizza. Needless to say, I was very disappointed. I’m not sure I will order from them again if this is how they treat their clients.
Food: 4
I ordered pizza for delivery on the phone. Originally I wanted to have a large, but she offered extra large for an additional three dollars. I upgraded it, and this is what I got. This is their definition of extra large pizza. Needless to say, I was very disappointed. I’m not sure I will order from them again if this is how they treat their clients.
We ordered 2 stuffed crust pizzas, when we arrived the entire staff was messing around inside the store and then came outside the front door to smoke. They were smoking weed and cigarettes in front of the door!!! We waited almost 10 min before someone asked if we were picking up or placing an order. After we got our pizza and got home our pizza’s crust was about half a slice was stuffed crust and half pizza topping leaving no room for the actual pizza toppings. We called the store and they were just straight up rude and disrespectful. Manager was rude. This is upsetting when we go everyweek to get pizza from them and now they have a new manager things are very different. More like of a hang out spot than a food place.
Atmosphere: 1
Food: 1
Service: 1
Wait 2 hours for a pizza and then don’t answer the phone when you try to call for order status.Never order from here again.
ordered delivery. not only was the food cold, they got my order wrong. paid for extra pepperoni and garlic parm crust, not on the pizza. called to get a refund because they also forgot my drink, the only thing they offered was to come back tomorrow for “quality guarantee”,told me to contact doordash if i wanted a refund because they picked up the order, even though i ordered through the app. contacted doordash, obviously they can’t do anything because it’s not their fault. then i called customer service, she told me that she can’t process a refund, that i would have to call the store.
Food: 1
Service: 1
What else can I say, Better ingredients. Better Pizza. Papa John’s.
Atmosphere: 5
Food: 5
Service: 5
Pizza arrived cold toppings were sparsely placed on top was not pleased at all.
Food: 1
Service: 1
This is the last time I have ordered from them. Ice cold pizza, order was missing extra items that I paid for, tomato and spinach pizza had no tomato, driver did not follow the no contact delivery instructions at all. This is now the fourth time and that is not acceptable. No contact means NO contact. I asked him through the door to leave but he stood there and would not leave. Customer 'service' does not exist, they won't pick up the phone and there is no way to contact them. I will not order here again and I do not recommend them.
Atmosphere: 1
Food: 1
Service: 1
Always
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Papa Johns has been our favorite pizza, moving here 5 years ago from Indiana. We always ordered the Works. The last 2 pizzas were not good, crust was burned and the taste was not good. We are going to order from someone else.Restaurants are very competitive here in Sarasota, Florida.
I will never order any more pizza from 17th Street store very very poor management I order a cheese pizza and papa by never see the papa by and the Pizza was born and
Atmosphere: 1
Food: 1
Service: 1
They are make me wait over the time in give to me cool pizzas. Never come back.
Ordered delivery large works and got what I shared in the pic. No sausage no bacon no onions and minimal pepperoni and mushrooms. I got a refund but no offer to replace my pizza and I offered to bring the pizza to the store and pick up a new pie. Everytime I order from this location my pie is wrong. Its ridiculous and doesn't matter cause no reads or addresses these reviews anyway.
Order took over an hour to come. When it finally did the pizza was ok but I also ordered a 8pc hot lemon pepper and I got a 6 piece of bbq .. Uber eats refused to refund and nobody answered the phone at the store. Y’all are trash fr