Parking: Está super cómodo hay parqueo disponible en el frente y sus alrededores también
Atmosphere: 5
Food: 5
Service: 5
Dimitri Cardenas
To whom it belongs.Yesterday I had the worst experience in this store. While doing some shopping we decided to go in with my parents to have a coffee, my mother was in a wheelchair.It being 4:50pm and waiting for our coffees, an employee who says his name is Felipe said that we had to leave since they had to close.I find this employee's service UNACCEPTABLE since Starbucks has always stood out for service. The other employee was perfect.We are people who deserve respect.I ask those in charge of this establishment to do something about it.
Atmosphere: 1
Food: 5
Service: 1
Alejandro M.
Ordered hot chocolate - cashier with weird attitude, hot chocolate made with water and no sugar. Won't be coming back here again.
greg l.
Visited this location in Macy's on 12/14/23 at approximately 6:45pm. Caramel Macchiato with zero caramel taste. Mentioned it to the two baristas and they had nothing but excuses and argumentative responses. A simple offer to add some caramel would have been perfect - I didn't come guns blazing, not sure why I got the defensive attitude. If it's got caramel in the name, it should have a hint of caramel. This was a straight-up cappuccino. I dumped the drink in the trash. This is why I so very rarely go to Starbucks - I just don't get the hype. Hey Starbucks management, how about a refund??
Jan J.
I was the only person at the order window.....yet After waiting 10 minutes for someone to even acknowledge that I was there- both workers went to the back room. Unacceptable customer service.....especially since there were 2 people working. Not a hello....we will be right with you....etc.
veronika lokshin
Kristen hates her job and it shows. Terrible service. Waited for 15 min and got the wrong drink. She said I would have to wait even longer. Lovely. I won’t get a drink there ever again.
Steve E.
The female barista at this location inside the Macy's at UTC mall made me feel very uncomfortable. She stared at me while holding the card reader when it came time to decide a tip. I understand times are tough but this sort of behavior is very aggressive and off-putting. I will not be returning to this location.
Jennifer Dunatov
Please do not advertise what you are not providing at this location. They do not accept rewards at this location. So I had to pay for my drink, when I have earned enough rewards for a free one. I told the barista I had rewards, and she told me “Sorry we don’t accept rewards here.” Lol, then I saw this sign.
John C.
A great place to sit when you're at the mall I want to rest. Plenty of seating. Very bright area as well. If you don't want to go into a restaurant but need a quick snack to go this is wonderful.
Jen
Please do not advertise what you are not providing at this location. They do not accept rewards at this location. So I had to pay for my drink, when I have earned enough rewards for a free one. I told the barista I had rewards, and she told me “Sorry we don’t accept rewards here.” Lol, then I saw this sign.
Pretty bad Starbucks. Took 20 minutes to make two Americanos. I mean, you could GROW the beans faster. Tables, chairs and floor dirty. Barista with the red hair has a pretty awful attitude.If CEO Howard Schulz wants to see what’s gone wrong with Starbucks, he should start right here.Shame because it’s a great location with lots of customers.
Gerard S.
Using the Starbucks app you can get your coffee but NO points Get your scanner fixed!!!!!
Pablo Rodriguez
The worst Starbucks on the history, the girl with red hair awful service.Do not go there if you like the store
Evan Guthrie
This Starbucks inside Macy's at University Town Center in Sarasota is a good Starbucks location that you can get your order while shopping. The location is convenient and it is easy to get in and out of when you are on the move. I have been happy with all of the purchases that I have made from here.
EvanGuthrie
This Starbucks inside Macy's at University Town Center in Sarasota is a good Starbucks location that you can get your order while shopping. The location is convenient and it is easy to get in and out of when you are on the move. I have been happy with all of the purchases that I have made from here.
Parking: Está super cómodo hay parqueo disponible en el frente y sus alrededores también
Atmosphere: 5
Food: 5
Service: 5
To whom it belongs.Yesterday I had the worst experience in this store. While doing some shopping we decided to go in with my parents to have a coffee, my mother was in a wheelchair.It being 4:50pm and waiting for our coffees, an employee who says his name is Felipe said that we had to leave since they had to close.I find this employee's service UNACCEPTABLE since Starbucks has always stood out for service. The other employee was perfect.We are people who deserve respect.I ask those in charge of this establishment to do something about it.
Atmosphere: 1
Food: 5
Service: 1
Ordered hot chocolate - cashier with weird attitude, hot chocolate made with water and no sugar. Won't be coming back here again.
Visited this location in Macy's on 12/14/23 at approximately 6:45pm. Caramel Macchiato with zero caramel taste. Mentioned it to the two baristas and they had nothing but excuses and argumentative responses. A simple offer to add some caramel would have been perfect - I didn't come guns blazing, not sure why I got the defensive attitude. If it's got caramel in the name, it should have a hint of caramel. This was a straight-up cappuccino. I dumped the drink in the trash. This is why I so very rarely go to Starbucks - I just don't get the hype. Hey Starbucks management, how about a refund??
I was the only person at the order window.....yet After waiting 10 minutes for someone to even acknowledge that I was there- both workers went to the back room. Unacceptable customer service.....especially since there were 2 people working. Not a hello....we will be right with you....etc.
Kristen hates her job and it shows. Terrible service. Waited for 15 min and got the wrong drink. She said I would have to wait even longer. Lovely. I won’t get a drink there ever again.
The female barista at this location inside the Macy's at UTC mall made me feel very uncomfortable. She stared at me while holding the card reader when it came time to decide a tip. I understand times are tough but this sort of behavior is very aggressive and off-putting. I will not be returning to this location.
Please do not advertise what you are not providing at this location. They do not accept rewards at this location. So I had to pay for my drink, when I have earned enough rewards for a free one. I told the barista I had rewards, and she told me “Sorry we don’t accept rewards here.” Lol, then I saw this sign.
A great place to sit when you're at the mall I want to rest. Plenty of seating. Very bright area as well. If you don't want to go into a restaurant but need a quick snack to go this is wonderful.
Please do not advertise what you are not providing at this location. They do not accept rewards at this location. So I had to pay for my drink, when I have earned enough rewards for a free one. I told the barista I had rewards, and she told me “Sorry we don’t accept rewards here.” Lol, then I saw this sign.
Restaurantji Recommends
Pretty bad Starbucks. Took 20 minutes to make two Americanos. I mean, you could GROW the beans faster. Tables, chairs and floor dirty. Barista with the red hair has a pretty awful attitude.If CEO Howard Schulz wants to see what’s gone wrong with Starbucks, he should start right here.Shame because it’s a great location with lots of customers.
Using the Starbucks app you can get your coffee but NO points Get your scanner fixed!!!!!
The worst Starbucks on the history, the girl with red hair awful service.Do not go there if you like the store
This Starbucks inside Macy's at University Town Center in Sarasota is a good Starbucks location that you can get your order while shopping. The location is convenient and it is easy to get in and out of when you are on the move. I have been happy with all of the purchases that I have made from here.
This Starbucks inside Macy's at University Town Center in Sarasota is a good Starbucks location that you can get your order while shopping. The location is convenient and it is easy to get in and out of when you are on the move. I have been happy with all of the purchases that I have made from here.