This UTC location is very efficient. I appreciate going to Starbucks and experiencing great customer service. Thank you got having an amazing team in place to service such a busy location. You guys are doing awesome. Keep it up!
Atmosphere: 5
Service: 5
Nick
This starbucks is terrible. I’ve been too hundreds of starbucks and this is the only one that is always out of coffee. How can a coffee place be out of coffee?
Joseph Dzialo
Horribly slow service.
Atmosphere: 2
Food: 3
Service: 1
Dali Lumpkin
Took around 30 minutes to make 2 drinks and people who ordered way after us got their drinks before us.
Anastasiia Ozerova
Extremely disappointed with the service at this Starbucks. I placed an order and arrived on time, but things quickly went wrong. My name was written incorrectly, and as a result, my drink was handed to someone else. When I asked for help, the employee named Mason refused to assist, instead laughing and chatting with another employee who had pink hair, completely ignoring me.
We waited for 20 minutes and still didn’t get our order. Eventually, we just left without our drinks. This level of customer service is unacceptable. It felt like the staff prioritized socializing over actually helping customers. I hope management takes this seriously.
Atmosphere: 1
Food: 1
Service: 1
Melissa Powell
Between daily teas, espresso drinks and breakfast sandwiches, we spent thousands of dollars per year at Starbucks (do the math, these daily $20 visits add up); yet the Starbucks inside University Mall in Sarasota refused to give us 2 Venti ice waters unless we made a purchase. I had cash money in my hand that I was intending to put in their tip jar so I said ok, just charge me for the water then. They couldn’t do that because that would require common sense. It’s a holiday weekend but you can bet your @$$ I’ll be on the phone with Starbucks corporate come Tuesday.
Atmosphere: 1
Food: 1
Service: 1
Melissa Marcillo
I have always come to drink coffee in this spot, but this is my first time getting treated rude by one of the employees, his name was Mason, they should be nicer.
Atmosphere: 1
Food: 4
Service: 1
sandy brier
I purchased a double smoked bacon egg and cheese sandwich. Play toss it in the microwave and I daringly ask for a pack of mayonnaise. I was told they don't have mayonnaise at Starbucks and a gigantic Mall
Atmosphere: 2
Food: 2
Service: 1
Mia Ciavolino
I love everyone who works here, they do such a good job and work so hard. Thank you guys everyday <3
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin \u0026 Pepita Loaf
emy
whoever made my order i love you this was so buss. asked for extra caramel and they delivered. all around the rim AND a layer on the bottom. pls give them a raise and a half🩷🩷🩷
Filipe and Josh are the best barista on the planet!!!
Atmosphere: 5
Food: 5
Service: 5
Zaid Depool
The coffee tasted like water, it's the worst coffee I've ever had. ??????????????????
Atmosphere: 1
Food: 1
Service: 1
Gwendolyn D'Souza
Bruh LU was meowing at
Atmosphere: 5
Food: 5
Service: 5
Isabel Vargas
Very rude and
Service: 1
Marlon Reus
Service from the employee KARINA was extremely rude, rude, rude, if you don't know how to deal with people, go work at the zoo, warn that the counter is super dirty, glasses without identification, a real mess
This UTC location is very efficient. I appreciate going to Starbucks and experiencing great customer service. Thank you got having an amazing team in place to service such a busy location. You guys are doing awesome. Keep it up!
Atmosphere: 5
Service: 5
This starbucks is terrible. I’ve been too hundreds of starbucks and this is the only one that is always out of coffee. How can a coffee place be out of coffee?
Horribly slow service.
Atmosphere: 2
Food: 3
Service: 1
Took around 30 minutes to make 2 drinks and people who ordered way after us got their drinks before us.
Extremely disappointed with the service at this Starbucks.
I placed an order and arrived on time, but things quickly went wrong. My name was written incorrectly, and as a result, my drink was handed to someone else. When I asked for help, the employee named Mason refused to assist, instead laughing and chatting with another employee who had pink hair, completely ignoring me.
We waited for 20 minutes and still didn’t get our order. Eventually, we just left without our drinks.
This level of customer service is unacceptable. It felt like the staff prioritized socializing over actually helping customers. I hope management takes this seriously.
Atmosphere: 1
Food: 1
Service: 1
Between daily teas, espresso drinks and breakfast sandwiches, we spent thousands of dollars per year at Starbucks (do the math, these daily $20 visits add up);
yet the Starbucks inside University Mall in Sarasota refused to give us 2 Venti ice waters unless we made a purchase.
I had cash money in my hand that I was intending to put in their tip jar so I said ok, just charge me for the water then. They couldn’t do that because that would require common sense.
It’s a holiday weekend but you can bet your @$$ I’ll be on the phone with Starbucks corporate come Tuesday.
Atmosphere: 1
Food: 1
Service: 1
I have always come to drink coffee in this spot, but this is my first time getting treated rude by one of the employees, his name was Mason, they should be nicer.
Atmosphere: 1
Food: 4
Service: 1
I purchased a double smoked bacon egg and cheese sandwich. Play toss it in the microwave and I daringly ask for a pack of mayonnaise. I was told they don't have mayonnaise at Starbucks and a gigantic Mall
Atmosphere: 2
Food: 2
Service: 1
I love everyone who works here, they do such a good job and work so hard. Thank you guys everyday <3
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin \u0026 Pepita Loaf
whoever made my order i love you this was so buss. asked for extra caramel and they delivered. all around the rim AND a layer on the bottom. pls give them a raise and a half🩷🩷🩷
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Filipe and Josh are the best barista on the planet!!!
Atmosphere: 5
Food: 5
Service: 5
The coffee tasted like water, it's the worst coffee I've ever had. ??????????????????
Atmosphere: 1
Food: 1
Service: 1
Bruh LU was meowing at
Atmosphere: 5
Food: 5
Service: 5
Very rude and
Service: 1
Service from the employee KARINA was extremely rude, rude, rude, if you don't know how to deal with people, go work at the zoo, warn that the counter is super dirty, glasses without identification, a real mess
Atmosphere: 1
Service: 1
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