Ordered online from home, only 2 sandwiches, very simple order. I stayed home for roughly 10 minutes, then went to leave and dealt with traffic. Roughly 30 minutes before I arrived, plenty of time for them to do the whole order. I arrive, no order ready, the lady says "just a minute" and seemingly starts my order at that point. Waited another 10 minutes and it was done. What's the point of ordering online if you don't start until I arrive? Avoid this location go anywhere else.
MeiLi Fitzgerald
I ordered a very simple sandwich online, with only 5 ingredients. They didn’t put on 2 of the ingredients, and when I went and picked it up in store, and they neglected to tell me they left it out of my sandwich, and I only found out when I got home. I called the store and told them about the mistake, and asked very politely for a refund or for them to remake it, but then the lady working hung up on me. Also there was a dead cockroach smack in the middle of the bathroom floor. Don’t go here.
Atmosphere: 1
Food: 1
Service: 1
Frank Right
If I could give less than one star to this subway, I would. The guy who is serving food over there and claiming to be the manager is very rude and dirty. He doesn't cover his long hair while working he dropped a knife on the floor and picked it back without washing it and used it to make food. He doesn't seem happy with his job he is putting the earbuds and talking on the phone the whole time so he could not hear the customers' orders and gave us the wrong one. Also, he has descminative behavior and refuses to serve us because we are strangers. I'm seeking legal advice to file a lawsuit against Subway.
Atmosphere: 1
Food: 1
Service: 1
Patricia Delehanty
Ordered a footlong sandwich and the bread was hard/stale. I cut most of the bread off to eat it. I also got the footlong cookie, pretzel and churro and they were not good. The pretzel and the churro were hard and the cookie wasn't great, but at least edible. I threw out the churro and the pretzel. I won't be going back to that location!
Atmosphere: 2
Food: 1
Service: 2
Karen Brousseau
Asked if they had fresh lettuce as what they had was brown and was told no they didn’t. Other ingredients were not as fresh as they should have been. No mayo. Bread was almost stale. Will not go again and glad we only got 6 inch subs.
Atmosphere: 2
Food: 2
Service: 2
Bryan Ball
What a ripoff 11 dollars for a steak and cheese with very little
Atmosphere: 2
Food: 1
Service: 4
Billy Madden
This is why i dont tip ahead of time appearantly the "artist" cant read waste of time gave it to another homeless
Atmosphere: 1
Food: 1
Service: 1
Edward Dillon
The place has no lettuce for subs the soda machine soda was flat ?
Tamisha Jackson
Great customer service, the manager made my order very thorough and quickly. No issues I was greeted with kindness as soon as I walked in. Looked like she was in charge of doing everything by herself so I really appreciate her for taking her time with my order.Parking: Good location I will return if I’m ever in this area again.
Really terrible experience today. Ordered online. App said my order was ready. I go in and there's nothing on the shelf. I wait in a long line to ask politely for my order. Turns out it was never started. Out of turkey, no personal pizzas were defrosted. Told me I had to order something else or cancel my whole order on my end. Person making sandwich was on their phone on speakerphone while making sandwiches. As I was leaving, the worker told everyone they cant take more orders because the cash register was broken (it worked fine for the person in front of me). I will not come back to this location.
Worse service i have ever received. The young girl is ride and takes her 35 to make a single sub. Definitely need new staff or close down. Will never return to this location....
Atmosphere: 1
Food: 2
Service: 1
family channel
Anytime I have it delivered the order is always wrong so I went in person to place my order. Costumer service sucked she was very rude and rushed even though there was no one there when we entered or when we left. She told us the sandwiches where numbered in order they were made which wasn't right. I love subway but will not go back to this subway. I stayed polite and patient the whole time despite the fact that she was not.
Atmosphere: 1
Food: 2
Service: 1
Fernando Garlin
Store close like a 1 hour
Atmosphere: 1
Food: 1
Service: 1
Omar F
Worst Subway experience ever. We were inside eating. At one point they started sending away customers that were coming in, saying they were not taking any new orders and closed the door (due to low staff, as I learned later on). Being a tourist from abroad, I wanted to understand what was going on, so I asked the person behind the counter. I don't know what happened, but he/she (sorry, couldn't tell if it was a man or a woman) got upset about me, and started criticizing me to another customer, in a loud manner, to make sure I could hear. Not sure what happened there. Lateron, as we were leaving the place, I went up to him/her, to ask why he/she got upset, and to explain that I wasn't criticizing them or anything. He/she was not interested in explaining, said something that I couldn't understand, followed by something along the lines of "Thank you, bye bye". Totally weird. Not very customer-friendly to say the least.
Atmosphere: 1
Food: 4
Service: 1
Presley Johnson
Will absolutely NOT be back. Nothing on my order was right except the type of sandwich. Missing vegetables, missing sauces, not toasted properly, cold when I arrived(before the done by time).
Ordered online from home, only 2 sandwiches, very simple order. I stayed home for roughly 10 minutes, then went to leave and dealt with traffic. Roughly 30 minutes before I arrived, plenty of time for them to do the whole order. I arrive, no order ready, the lady says "just a minute" and seemingly starts my order at that point. Waited another 10 minutes and it was done. What's the point of ordering online if you don't start until I arrive? Avoid this location go anywhere else.
I ordered a very simple sandwich online, with only 5 ingredients. They didn’t put on 2 of the ingredients, and when I went and picked it up in store, and they neglected to tell me they left it out of my sandwich, and I only found out when I got home. I called the store and told them about the mistake, and asked very politely for a refund or for them to remake it, but then the lady working hung up on me. Also there was a dead cockroach smack in the middle of the bathroom floor. Don’t go here.
Atmosphere: 1
Food: 1
Service: 1
If I could give less than one star to this subway, I would. The guy who is serving food over there and claiming to be the manager is very rude and dirty. He doesn't cover his long hair while working he dropped a knife on the floor and picked it back without washing it and used it to make food. He doesn't seem happy with his job he is putting the earbuds and talking on the phone the whole time so he could not hear the customers' orders and gave us the wrong one. Also, he has descminative behavior and refuses to serve us because we are strangers. I'm seeking legal advice to file a lawsuit against Subway.
Atmosphere: 1
Food: 1
Service: 1
Ordered a footlong sandwich and the bread was hard/stale. I cut most of the bread off to eat it. I also got the footlong cookie, pretzel and churro and they were not good. The pretzel and the churro were hard and the cookie wasn't great, but at least edible. I threw out the churro and the pretzel. I won't be going back to that location!
Atmosphere: 2
Food: 1
Service: 2
Asked if they had fresh lettuce as what they had was brown and was told no they didn’t. Other ingredients were not as fresh as they should have been. No mayo. Bread was almost stale. Will not go again and glad we only got 6 inch subs.
Atmosphere: 2
Food: 2
Service: 2
What a ripoff 11 dollars for a steak and cheese with very little
Atmosphere: 2
Food: 1
Service: 4
This is why i dont tip ahead of time appearantly the "artist" cant read waste of time gave it to another homeless
Atmosphere: 1
Food: 1
Service: 1
The place has no lettuce for subs the soda machine soda was flat ?
Great customer service, the manager made my order very thorough and quickly. No issues I was greeted with kindness as soon as I walked in. Looked like she was in charge of doing everything by herself so I really appreciate her for taking her time with my order.Parking: Good location I will return if I’m ever in this area again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Steak & Cheese, Oatmeal Raisin
Really terrible experience today. Ordered online. App said my order was ready. I go in and there's nothing on the shelf. I wait in a long line to ask politely for my order. Turns out it was never started. Out of turkey, no personal pizzas were defrosted. Told me I had to order something else or cancel my whole order on my end. Person making sandwich was on their phone on speakerphone while making sandwiches. As I was leaving, the worker told everyone they cant take more orders because the cash register was broken (it worked fine for the person in front of me). I will not come back to this location.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Worse service i have ever received. The young girl is ride and takes her 35 to make a single sub. Definitely need new staff or close down. Will never return to this location....
Atmosphere: 1
Food: 2
Service: 1
Anytime I have it delivered the order is always wrong so I went in person to place my order. Costumer service sucked she was very rude and rushed even though there was no one there when we entered or when we left. She told us the sandwiches where numbered in order they were made which wasn't right. I love subway but will not go back to this subway. I stayed polite and patient the whole time despite the fact that she was not.
Atmosphere: 1
Food: 2
Service: 1
Store close like a 1 hour
Atmosphere: 1
Food: 1
Service: 1
Worst Subway experience ever. We were inside eating. At one point they started sending away customers that were coming in, saying they were not taking any new orders and closed the door (due to low staff, as I learned later on). Being a tourist from abroad, I wanted to understand what was going on, so I asked the person behind the counter. I don't know what happened, but he/she (sorry, couldn't tell if it was a man or a woman) got upset about me, and started criticizing me to another customer, in a loud manner, to make sure I could hear. Not sure what happened there. Lateron, as we were leaving the place, I went up to him/her, to ask why he/she got upset, and to explain that I wasn't criticizing them or anything. He/she was not interested in explaining, said something that I couldn't understand, followed by something along the lines of "Thank you, bye bye". Totally weird. Not very customer-friendly to say the least.
Atmosphere: 1
Food: 4
Service: 1
Will absolutely NOT be back. Nothing on my order was right except the type of sandwich. Missing vegetables, missing sauces, not toasted properly, cold when I arrived(before the done by time).
Atmosphere: 5
Food: 1
Service: 3