Waited 20 minutes for a mobile order with 2 baked potatoes that were cheddar bacon with chives added. Got nothing but chives on them
Atmosphere: 1
Food: 1
Service: 1
Michele Hockin
Nope. Just, nope. First, slower than molasses....don't even attempt to order here if you have somewhere to be in the next 90 minutes...(There was 1(ONE) car ahead of me...) Second, accuracy. I ordered a single combo, with: NO CHEESE, and ONLY lettuce, onion, and mayo... attempt #1: no cheese, everything BUT what I asked for. Attempt #2: ONLY cheese and ketchup (how they came to THAT conclusion is beyond me). Attempt #3: lettuce and onion only. I took it, because I was scared what attempt #4 would look like, and the car behind me had waited far longer than they should have had to ...
Atmosphere: 1
Food: 1
Service: 1
Patty
Limited staff, limited English, tables not clean, yet staff were on their phones. Won't return.
Atmosphere: 1
Food: 1
Service: 1
Deb M
Fries were rubbery and cold which meant they've been sitting out, got no salt when asked, coke was flat
Atmosphere: 1
Food: 1
Service: 1
John McKinnon
Training a new employee but never communicated to me. Very unprofessional, I'm cool with someone training but say something. Secondly, the nugs were hard and far from fresh. Finally, the coke tasted watered down but was clearly not running out. Here hoping it gets better...
Atmosphere: 3
Food: 4
Service: 4
Kkcandy
This place can be great some days but tonight I go at 12am they close at 1am they say they are closed was a waste of time gas and false hours
Will Pearce
It is what it is but if they provide reliably, it's good for it's category
Atmosphere: 2
Food: 4
Service: 2
Caleb lopez
Amazing service and food. Best manager around and almost all staff speaks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chili
Chad M
Worst service I've ever had..went with my family and made a order for over 25 dollars I had a app coupon for 5 off of 25 purchase I gave my phone to the older Hispanic lady to scan she tried 3 times and could not get it so she called the other guy over which was the manage Erick and he did nothing and walked away the lady then told me that they only take points nit coupons so i said this is your app and id like my 5 dollar off she still said only points and i said your really going to tough all of the food away over 5 dollars and she said yes so we left was a big shock for us i called corporate and they contacted there district manager. I also took pic of all the food they wasted
Menu prices are different than what they charge you. Specifically it say $3.99 for a 10 piece saucy nuggets. She tried charging me $6+ and and I said something about it they got mad and said they're computer system is different and looked at me like I was growing a foot out of my head. Didn't say we'll get it changed, sorry or nothing.
Debra Sandefur
OH, I Need to Update on THE switch to a NEW BERRY Seasonal FROSTY. Should you missed the previous FROSTY ORANGE CREAMSCILE, well it is something later coming your way. one not to be missed in my order. The BERRY brings up a strawberry tune first then follows accented with a sour breath of a raspberry. Appropriately named, the BERRY but why does it hint to me as a Sweet Apple juice may be pulling the BERRY taste together as refreshing? Do ask for a spoon if you must sample yours asap! This WENDY'S across from the SRQ Memorial Hospital at 41/ Tamiami at the Waldemere light gives you Got plenty of time to try unique Breakfast offerings 6:30am every day to 1 am daily except on Sunday closing at Midnight. Early 70's friends & i Drove to one of the first Wendy's for a High School Lunch, I enjoy seeing the progress of the large Co.& Chain. I knew if the Thomas House handed out PEZ at Halloween, Wendy's was off to a good start. Friend Kim & I were disappointed though yet understand "life" ways ended W's frequented excellent Salad Bar. Across the Board all restaurants closed the salad bars. Conveniently decribed Salads are available of thru the DriveThru. -Ceasars salad the Taco Rate as Sure (order) Thin ! - The Chicken Wraps sport salad makings inside. Recent Dec./ Jan.'24 advertising hype was excellent for the new FISH Sandwich. With days between and 2 tries, that FISH ending was foreseen. yes. Switching from the historic thick mouth filling longer FRENCH FRIES was actually a shock. Thought it was a supply substitute. But later that week there they were again. Those FF pieces, abundant of burnt edges, & a THIN variety of lenghts again in my sack. THIS was not the end of the batch basket fried, or end of the lunch /dinner rush. . Others may of experienced & felt the same as i. They did a call saying so. A Change was made since Better THIN, more consistant lenghts of French fries now persist. (cool faster & do dislike) Service at this drive thru must receive well above good training especially in comparisons. I witness smiles. i feel manners & patience. i see my Bag checked for accurracy. My receipt is handed & not smashed with the awaited 5 warm Cookie snack, Breakfast, Meal&/or the New BERRY FROSTY!
((Answering a ? The Store # is on the cashier's receipt but only the address is on the customers..?))
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad, Wendy's Fresh-Made Salads, Taco Salad, Honey Butter Biscuit
Melissa Hull
Order was missing items, food cold, fries cold and soggy. Went to store to get missing items and NONE of the staff spoke English and the manager was rude and tossed items at me over the counter. Report has been filed with corporate office.
Atmosphere: 1
Food: 1
Service: 1
Harold “Hal” Sicks
The wait time is really bad at times!
Atmosphere: 3
Food: 4
Service: 3
devil786
Delicious burgers, but definitely not in this branch anymore. Although not many guests were eating in the shop, there were only two clean tables to choose from. When a caterpillar or something similar fell from above onto the tablet, we were done for. The staff saw it, but this hygiene problem didn't bother anyone except us.
Waited 20 minutes for a mobile order with 2 baked potatoes that were cheddar bacon with chives added. Got nothing but chives on them
Atmosphere: 1
Food: 1
Service: 1
Nope. Just, nope.
First, slower than molasses....don't even attempt to order here if you have somewhere to be in the next 90 minutes...(There was 1(ONE) car ahead of me...)
Second, accuracy. I ordered a single combo, with: NO CHEESE, and ONLY lettuce, onion, and mayo... attempt #1: no cheese, everything BUT what I asked for. Attempt #2: ONLY cheese and ketchup (how they came to THAT conclusion is beyond me). Attempt #3: lettuce and onion only. I took it, because I was scared what attempt #4 would look like, and the car behind me had waited far longer than they should have had to ...
Atmosphere: 1
Food: 1
Service: 1
Limited staff, limited English, tables not clean, yet staff were on their phones. Won't return.
Atmosphere: 1
Food: 1
Service: 1
Fries were rubbery and cold which meant they've been sitting out, got no salt when asked, coke was flat
Atmosphere: 1
Food: 1
Service: 1
Training a new employee but never communicated to me. Very unprofessional, I'm cool with someone training but say something. Secondly, the nugs were hard and far from fresh. Finally, the coke tasted watered down but was clearly not running out. Here hoping it gets better...
Atmosphere: 3
Food: 4
Service: 4
This place can be great some days but tonight I go at 12am they close at 1am they say they are closed was a waste of time gas and false hours
It is what it is but if they provide reliably, it's good for it's category
Atmosphere: 2
Food: 4
Service: 2
Amazing service and food. Best manager around and almost all staff speaks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chili
Worst service I've ever had..went with my family and made a order for over 25 dollars I had a app coupon for 5 off of 25 purchase I gave my phone to the older Hispanic lady to scan she tried 3 times and could not get it so she called the other guy over which was the manage Erick and he did nothing and walked away the lady then told me that they only take points nit coupons so i said this is your app and id like my 5 dollar off she still said only points and i said your really going to tough all of the food away over 5 dollars and she said yes so we left was a big shock for us i called corporate and they contacted there district manager. I also took pic of all the food they wasted
Atmosphere: 1
Food: 1
Service: 1
It's Wendy's
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Menu prices are different than what they charge you. Specifically it say $3.99 for a 10 piece saucy nuggets. She tried charging me $6+ and and I said something about it they got mad and said they're computer system is different and looked at me like I was growing a foot out of my head. Didn't say we'll get it changed, sorry or nothing.
OH, I Need to Update on THE switch to a NEW BERRY Seasonal FROSTY. Should you missed the previous FROSTY ORANGE CREAMSCILE, well it is something later coming your way. one not to be missed in my order. The BERRY brings up a strawberry tune first then follows accented with a sour breath of a raspberry. Appropriately named, the BERRY but why does it hint to me as a Sweet Apple juice may be pulling the BERRY taste together as refreshing? Do ask for a spoon if you must sample yours asap!
This WENDY'S across from the SRQ Memorial Hospital at 41/ Tamiami at the Waldemere light gives you Got plenty of time to try unique Breakfast offerings 6:30am every day to 1 am daily except on Sunday closing at Midnight. Early 70's friends & i Drove to one of the first Wendy's for a High School Lunch, I enjoy seeing the progress of the large Co.& Chain. I knew if the Thomas House handed out PEZ at Halloween, Wendy's was off to a good start. Friend Kim & I were disappointed though
yet understand "life" ways ended W's frequented excellent Salad Bar. Across the Board all restaurants closed the salad bars. Conveniently decribed Salads are available of thru the DriveThru. -Ceasars salad the Taco Rate as Sure (order) Thin ! - The Chicken Wraps sport salad makings inside.
Recent Dec./ Jan.'24 advertising hype was excellent for the new FISH Sandwich. With days between and 2 tries, that FISH ending was foreseen. yes. Switching from the historic thick mouth filling longer FRENCH FRIES was actually a shock. Thought it was a supply substitute. But later that week there they were again. Those FF pieces, abundant of burnt edges, & a THIN variety of lenghts again in my sack. THIS was not the end of the batch basket fried, or end of the lunch /dinner rush. . Others may of experienced & felt the same as i. They did a call saying so. A Change was made since Better THIN, more consistant lenghts of French fries now persist. (cool faster & do dislike)
Service at this drive thru must receive well above good training especially in comparisons. I witness smiles. i feel manners & patience. i see my Bag checked for accurracy. My receipt is handed & not smashed with the awaited 5 warm Cookie snack, Breakfast, Meal&/or the New BERRY FROSTY!
((Answering a ? The Store # is on the cashier's receipt but only the address is on the customers..?))
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad, Wendy's Fresh-Made Salads, Taco Salad, Honey Butter Biscuit
Order was missing items, food cold, fries cold and soggy. Went to store to get missing items and NONE of the staff spoke English and the manager was rude and tossed items at me over the counter. Report has been filed with corporate office.
Atmosphere: 1
Food: 1
Service: 1
The wait time is really bad at times!
Atmosphere: 3
Food: 4
Service: 3
Delicious burgers, but definitely not in this branch anymore. Although not many guests were eating in the shop, there were only two clean tables to choose from. When a caterpillar or something similar fell from above onto the tablet, we were done for. The staff saw it, but this hygiene problem didn't bother anyone except us.
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