“The location is a small location with a limited menu, but what the menu lacks the staff makes up in courtesy and professionalism. Thank you for a great experience and great donuts.Kid-friendliness: Staff was very friendly to my children.Parking: Ample parking located outside.“
“Enjoy my coffee Bagles are fresh donuts awesome a discount card would be nice sell them for $25.00 a year and get money off you order like a dollar off a LG coffee or bigger $0,50 off donuts must present xard for discount for all us coffee “
“This Dunkin is far superior to any other Dunkin in the area. Nate is one of the best customer service employees I’ve ever met. I come through pretty much everyday and I always ask for Mayo packets, he automatically gives them to me now and if someone else is at the drive thru, he makes sure to tell them I need my Mayo packets! He’s just great!“
“Went inside to get my mobile order when they were really busy with a line out the door, but the entire crew were extremely nice! Especially Mallie! She was killing it.. making so many drinks at one time and still had a smile on her face! This is our new fav Dunkin now ?“
“It’s worth the extra mile the Dunkin closer to my home is absolutely horrible but this Dunkin this one here. Employees are amazing. Every time I go through the drive-through the same gentleman puts a smile on my face they’re fast. Their food and coffee is consistent every visit and they go the extra mile to make sure That you are satisfied when you leave“
“Always very friendly. I like both locations I have frequented...19 in Spring Hill as well as this Cortez location. I don't mess with the app anymore. I know it has coupons, birthday specials and ways to pay by scanning the app. But it just doesn't feel like actual money so it's too easy to spend too much. My husband likes the Apple fritters...this location tends not to have any avail by nighttime. ------ Updated: still my favorite place to come. Right after they sold the last vanilla cream to me, someone at the counter was selling the same one and beat her to it. She was very kind and replaced it with a bunch of munchkins. Great people.“
“The only problem we had was the lobby was closed due to lack of employees. Everything we originally asked for, they were out of... But we are ice cream addicts and were able to come up with flavors we were happy with. It was hard on the staff with us guessing what was available and not being able to see.... If what I saw on line is the correct pay, then it is no wonder you don't have enough help. Call other businesses in the same area and raise their pay. The staff that waited on us deserve a raise for staying friendly while under pressure.“
“Update, new people spirits are high and everyone is happy. Coffee tastes so much better.Worst customer service ever, order my food at 11 through the drive thru they asked me to wait at the white line 30 minutes later I'm still waiting. Had to go through drive thru a 2nd time to ask for my food. Your people need proper training.“
“i went here when they first opened and it was great sometimes forget how great these little places can be i went yesterday and the day before everything is greattry the chicken tender sandwich with coleslaw on it ! best friesfried okra is amazingdonuts (banana pudding was 10/10) chocolate frosted glazed 10/10sprinkles 10/10coconut 10/10the greens are to die for toohoney butter chicken biscuit was so goodi think the only thing i may not get again was the mack n cheese it was not my styleservice was great too“
“So I usually get coffee in the afternoon and yes the afternoon crew is very friendly.Always give me great customer service with a perfect coffee all the time. Today 2/28/24 I came in morning to get coffee,place was busy but the lines were still moving pretty fast.Maria took care of me with a big smile and very sweet while taking my order. I order my coffee as usual,she suggested me to try the new empanadas breakfast so I did.Maria made my coffee just the way I like it and the empanada was very good too.I highly recommend this Dunkin’ Donuts and it’s crew is just the best.??Kid-friendliness: The staff is always very friendly.“