Steak 'n Shake
$ • Burgers, Fast Food
Hours:
4305 Commercial Way, Spring Hill
(352) 596-9388
About Steak 'n Shake
Customers' Favorites
Steak 'n Shake Reviews
Ratings
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
Steak 'n Shake, once recognized for its exceptional customer service and kid-friendly atmosphere, has faced some recent challenges. An employee named Benny was praised for his friendly greeting and careful assistance with the self-serve kiosks. However, the shift to this model has disappointed some customers who miss table service. Despite this change, Benny's customer service remains noted for its sincerity and attention to detail. The restaurant is committed to cleanliness, ensuring that unoccupied tables are well maintained, and customers report that orders arrive hot and with a smile.
There are concerns about ingredient quality, but many appreciate the new beef tallow fries, even if some felt they did not taste different from before. The #4 double steak burger and beef tallow fries is a favorite for its reasonable price. The self-serve kiosk menu is described as easy to use, with staff willing to help if needed. The atmosphere is comfortable, and many find the food reasonably priced, especially when upgrading items. Customers with families, including those with disabilities, have reported that the staff is very attentive. Overall, Steak 'n Shake continues to strive for a delightful experience, and the shakes, particularly the mint chocolate chip, are highly recommended.