Shameful that this place has become self serve. Sure miss the days when they had wait staff. The fact that you have to retrieve your food from the counter. Certainly not in any rush to return. It was our granddaughters choice to eat here
Atmosphere: 2
Food: 2
Service: 1
Goriller
Employee made sure to greet my family at the door, and offered to helpnmy grandma with the kiosk, very cool guy, didn't see his name thoughKid-friendliness: Polite employees
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Shakes, Thin 'N Crispy Fries
Elizabeth Wheatley
Excellent
Dale Lindhorst
So much for customer service yourself!
Atmosphere: 3
Food: 3
Service: 1
shannon king
Lovely place, great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Shakes, Burgers Fries and Onion Rings, Thin 'N Crispy Fries
Angela Passaro
Good, clean food.
Atmosphere: 5
Food: 5
Service: 5
Jared Glass
This franchise has gone down hill lately, you have to scan a receipt to get your drink? And now they don't bring you your food like they used to, not to mention the quality of the ingredients has gone down significantly. Probably will be my last time eating here.
Atmosphere: 3
Food: 3
Service: 3
Angelina Walker
I’d like to point out that this particular location has won our hearts! It’s like going back in a day, the counter service provided by BEN was so great! That’s just what Steak’n’shake used to be about: personal service, quality food and unique atmosphere! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Shakes, French Fries
Anthony Derieux
Cheap and good burgers
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Great Shakes, Thin 'N Crispy Fries
Kai Luckan
Very friendly employees and in 7 minutes we had the excellent burgers on the table.
Ive been eating out for years and ever since 2020 food service sucks. It was so refreshing to see Ben! Hold doors, helping, checking on his team and all while taking his time to check on customers. How's the food? How's the drink. How's your day.. this is old School. Man is a relic of true customer service. I'd be back long as he's here. BEN kudos to you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Fries
SILVERDETH (Silver)
Would like to.give a shout out to Ben the manager at the Steak N Shake in spring Hill. He was super helpful and friendly when we dined in the other day. I think he deserves a raise and praise!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Shakes, Steak, Fries
Lisa Vazquez
They have great specials that come with a small fry for under $10. Management is very nice and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Shakes, Thin 'N Crispy Fries
Dolores Goodwin
Don't like the kiosk idea. Rather be seated and have my order taken.
Shameful that this place has become self serve. Sure miss the days when they had wait staff. The fact that you have to retrieve your food from the counter. Certainly not in any rush to return. It was our granddaughters choice to eat here
Atmosphere: 2
Food: 2
Service: 1
Employee made sure to greet my family at the door, and offered to helpnmy grandma with the kiosk, very cool guy, didn't see his name thoughKid-friendliness: Polite employees
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Shakes, Thin 'N Crispy Fries
Excellent
So much for customer service yourself!
Atmosphere: 3
Food: 3
Service: 1
Lovely place, great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Shakes, Burgers Fries and Onion Rings, Thin 'N Crispy Fries
Good, clean food.
Atmosphere: 5
Food: 5
Service: 5
This franchise has gone down hill lately, you have to scan a receipt to get your drink? And now they don't bring you your food like they used to, not to mention the quality of the ingredients has gone down significantly. Probably will be my last time eating here.
Atmosphere: 3
Food: 3
Service: 3
I’d like to point out that this particular location has won our hearts! It’s like going back in a day, the counter service provided by BEN was so great! That’s just what Steak’n’shake used to be about: personal service, quality food and unique atmosphere! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Shakes, French Fries
Cheap and good burgers
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Great Shakes, Thin 'N Crispy Fries
Very friendly employees and in 7 minutes we had the excellent burgers on the table.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Shakes, Steak, Fries
Ive been eating out for years and ever since 2020 food service sucks. It was so refreshing to see Ben! Hold doors, helping, checking on his team and all while taking his time to check on customers. How's the food? How's the drink. How's your day.. this is old School. Man is a relic of true customer service. I'd be back long as he's here. BEN kudos to you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Fries
Would like to.give a shout out to Ben the manager at the Steak N Shake in spring Hill. He was super helpful and friendly when we dined in the other day. I think he deserves a raise and praise!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Shakes, Steak, Fries
They have great specials that come with a small fry for under $10. Management is very nice and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Shakes, Thin 'N Crispy Fries
Don't like the kiosk idea. Rather be seated and have my order taken.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Great Shakes