Drive up and employees walking from dumpster where they reeked of pot. I didn’t trust them to follow health standards.
Mrs. Raymond Gratta
Drive thru is slow.
Atmosphere: 4
Food: 5
Service: 4
Brendan Kerr
Staff right now is so bad
ManchinItUp2010
I hate to leave a review like this. This dunkin is closest to my house and should be "convenient". I dont think iv had a coffee made right at this location more than 2x out of countless times, mind you they didnt taste bad (most of the time) just not what i ordered. Today was pretty much my final straw though, walking in and hearing the ladies in the back swearing at one another. New cashier trying to get help from another girl who was more intent on texting than paying attention, managed to put my drink order in wrong AGAIN, and i was to tired to bother correcting a coffee and latte. I dont mind waiting either, but 10minutes for a breakfast sandwich and i get the "were short staffed" 5 people with 1 car and 1 person putting an order in apparently is to much to handle? I also asked for assorted donuts, while i was talking to the other cashier, the other girl gave me all glazed instead of assorted. I could have bought glazed donuts at the store that taste the same for half the price. I go to dunkin maybe once or twice a month, usually on a saturday or sunday. I think in the last 6 months this place is a severe revolving door location as iv never seen the same people more than once.
Ill drive down to the Dunkin on 4th street from now on instead of walking around the corner to this one, at least then ill know im getting what i ask for.
Atmosphere: 1
Food: 2
Service: 1
Ashley Matticks
Ignorant, incompetent staff that don’t care to make drinks or food properly.
Atmosphere: 1
Food: 1
Service: 1
Karl
Worst Dunkin in the area
Food: 1
Service: 1
real jaxx
Waited 20 minutes in drivethrough not a single car moved, worst dunkin of all time no question.
Atmosphere: 1
Food: 1
Service: 1
Alana
I came here before I had to go to my classes, this was the Dunkin closet to my house, so I figured it would be convenient. I waited ten minutes to order and nobody showed up, then waited 20 more minutes for a donut and a frozen coffee. The coffee isn’t even frozen, just cold.
Atmosphere: 2
Food: 2
Service: 1
john lynch
16 minutes in the drive through and the order wasn't ready. Bacon and egg wrap and iced coffee. REALLY! 2 cars in front of me and each waited 8 minutes.
Service: 1
Brenda Richards
Bacon was very cold Had to give my order about 4 times Before server understood Chalked up the bad experience to her being swamped
This location hasn’t been great, drinks are never made to standard, are made differently every time and cold drinks have lately been undrinkable. I find a lot of Dunkin’s have the same problem.
Today I got a hot coffee with an almost ripped cup bottom and had to drive with it…
Atmosphere: 1
Food: 1
Service: 1
carol ann Yenco
Took long just to get a toasted bagel. A little skimpy on the cream cheese
Atmosphere: 4
Food: 4
Service: 4
Kay Smith
Absolutely horrible customer service
Atmosphere: 1
Food: 1
Service: 1
Devin Carver
River made our drinks and experience amazing.
Atmosphere: 5
Food: 5
Service: 5
Patrick Farley
A good attitude goes a long way in customer service. Sunday morning very busy and they appear to be short staffed. Had to wait a bit for my order, but the staff was pleasant, apologetic, and working hard to get everyone’s order as fast as they could.
Drive up and employees walking from dumpster where they reeked of pot. I didn’t trust them to follow health standards.
Drive thru is slow.
Atmosphere: 4
Food: 5
Service: 4
Staff right now is so bad
I hate to leave a review like this. This dunkin is closest to my house and should be "convenient". I dont think iv had a coffee made right at this location more than 2x out of countless times, mind you they didnt taste bad (most of the time) just not what i ordered. Today was pretty much my final straw though, walking in and hearing the ladies in the back swearing at one another. New cashier trying to get help from another girl who was more intent on texting than paying attention, managed to put my drink order in wrong AGAIN, and i was to tired to bother correcting a coffee and latte. I dont mind waiting either, but 10minutes for a breakfast sandwich and i get the "were short staffed" 5 people with 1 car and 1 person putting an order in apparently is to much to handle? I also asked for assorted donuts, while i was talking to the other cashier, the other girl gave me all glazed instead of assorted. I could have bought glazed donuts at the store that taste the same for half the price. I go to dunkin maybe once or twice a month, usually on a saturday or sunday. I think in the last 6 months this place is a severe revolving door location as iv never seen the same people more than once.
Ill drive down to the Dunkin on 4th street from now on instead of walking around the corner to this one, at least then ill know im getting what i ask for.
Atmosphere: 1
Food: 2
Service: 1
Ignorant, incompetent staff that don’t care to make drinks or food properly.
Atmosphere: 1
Food: 1
Service: 1
Worst Dunkin in the area
Food: 1
Service: 1
Waited 20 minutes in drivethrough not a single car moved, worst dunkin of all time no question.
Atmosphere: 1
Food: 1
Service: 1
I came here before I had to go to my classes, this was the Dunkin closet to my house, so I figured it would be convenient. I waited ten minutes to order and nobody showed up, then waited 20 more minutes for a donut and a frozen coffee. The coffee isn’t even frozen, just cold.
Atmosphere: 2
Food: 2
Service: 1
16 minutes in the drive through and the order wasn't ready. Bacon and egg wrap and iced coffee. REALLY! 2 cars in front of me and each waited 8 minutes.
Service: 1
Bacon was very cold
Had to give my order about 4 times
Before server understood
Chalked up the bad experience to her being swamped
Restaurantji Recommends
This location hasn’t been great, drinks are never made to standard, are made differently every time and cold drinks have lately been undrinkable. I find a lot of Dunkin’s have the same problem.
Today I got a hot coffee with an almost ripped cup bottom and had to drive with it…
Atmosphere: 1
Food: 1
Service: 1
Took long just to get a toasted bagel. A little skimpy on the cream cheese
Atmosphere: 4
Food: 4
Service: 4
Absolutely horrible customer service
Atmosphere: 1
Food: 1
Service: 1
River made our drinks and experience amazing.
Atmosphere: 5
Food: 5
Service: 5
A good attitude goes a long way in customer service. Sunday morning very busy and they appear to be short staffed. Had to wait a bit for my order, but the staff was pleasant, apologetic, and working hard to get everyone’s order as fast as they could.
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