Captain D's
$ • Seafood, Fast Food, American
Hours:
151 W Orange Ave, Tallahassee
(850) 325-1100
About Captain D's Seafood
Customers' Favorites
Captain D's Seafood Reviews
Terrible service and dishonest. Employees are rude and unprofessional. My recent experience was that my order was given to wrong customer and returned to store and given to me after they informed me that they would remake my order. On top of that, the order was incomplete. After confronting employee, the employee lied and said that the order was remade while I sat inside and watched the entire process unfold. Very unsatisfied with my experience at this location. Usually rude...read full review
I ordered the giant fish combo, wish was very Good, but I only got like 6 fries, so I was very disappointed...
Ratings
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 10PM |
Captain D's offers hassle-free comfort food with no lines, even in challenging times. The friendly and polite staff provide great customer service, greeting customers with a smile. Orders are hot, fresh, and correct, making it a reliable fast-food option. The drive-thru attendants are enthusiastic and courteous, even near closing time. However, recent reviews suggest some room for improvement in the food quality and customer service. The coleslaw was reported as unappetizing, and the shrimp and chicken dishes were not up to par. Despite these issues, the manager and staff were praised for their understanding and for making things right when a customer returned the unsatisfactory order. Additionally, the online ordering system could benefit from better coordination with the in-restaurant experience, as one customer had to wait longer than expected for their order. Overall, Captain D's remains a popular choice for convenient and tasty fast-food, with the potential to enhance the overall dining experience.