Steak 'n Shake
$ • Burgers, Fast Food
Hours:
1459 Capital Cir NW, Tallahassee
(850) 574-3163
About Steak 'n Shake
Customers' Favorites
Steak 'n Shake Reviews
just out of the hospital unable to swallow solid foods, we picked steak and shake for their shakes on the way home. gave them the # we got online for someone joining their rewards program. they refected it. it was 8 digits. they rejected it saying it was wrong should have been 4. they are wrong as we double checked later. attitude was that we lied. manager not interested in talking to us. i managed 3 companies before retiring. i never treated a potential long term customer this...read full review
shakes and Frisco melt is where its at!!! 😍...
Great burgers. Hard to get someone to take you money so you can get back on the road.
Ratings
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
Steak 'n Shake offers tasty food with quick and correct orders, including fairly priced lunch specials. The restaurant is known for its great burgers and friendly staff, who are often noted for their nice service. However, some customers have mentioned issues with the management and the implementation of self-service kiosks, which they find impersonal and confusing. Customers feel that the kiosks limit drink options and make simple requests, like substituting chili for fries, more difficult due to the automated system. Despite these concerns, staff members, including a manager with dreads, are recognized for their pleasant and helpful attitude, ensuring that food is served hot and correct. The restaurant could improve by providing clearer signage for drink orders and reconsidering the tipping policy for self-service orders, as well as addressing the challenges customers face with the current system.