Baskin-Robbins
13510 Cypress Glen Ln, Tampa
(813) 972-4481
Recent Reviews
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Make sure you only come to this location if you want to ask five different people for the exact same thing while waiting for one item in the span of 15 minutes because not one person there can actually process any sort of human thought
Went to go to baskin Robins to get some ice cream at 8, but online and on their door it says closed at 10 but the doors were locked. Went around to drive thru and they were ope. But they don't have flavors listed so I didn't know what I wanted.
Atmosphere: 1
Food: 1
Service: 1
My lord they are slow... slow moving.. horrible service.. dunking should be better
Atmosphere: 2
Food: 4
Service: 1
They have 5 flavors and only 1 girl working both stores, with no one else indoors. The website isn't right for anything at all, hours, flavors, drinks, etc. They don't have table service or inside availability, so if you want anything you have to do, drive thru only, which wouldn't be a problem if they put up a sign telling potential customers. This is a corporate and a management issue, not the poor girl working there. Do better BR and DD, would have been a $30 ticket at least, and you ran off at least 5 other groups in the 15 minutes we were there.
Parking: There is plenty of it, no reason to use it if you aren't just sitting in your car
Atmosphere: 1
Food: 1
Service: 1
Avoid at all costs. At least at night. Incompetent and rude. They will walk away to have a conversation with friends. They even told 2 customers in the drive thru to go to another Dunkin where they had more and more options.
Atmosphere: 1
Food: 1
Service: 1
This place sucks it's only open for the am rush after that it sucks no donuts no nothing and some how my reviews get deleted
Milkshake was more like whipped chocolate milk not cold at all it
Worst service ever! Rude behavior, slow, lobby was filthy, even the ice cream was really soft. I do not recommend this place. The company needs to retrain the employees.
No ice cream
Said it was open till 10, went at 9 and already closed. Said they were short staffed and were cleaning. I think they are just lazy and didn't want to work.
Restaurantji Recommends
They don’t even have the “flavor of the month” although it’s on their website. I have never been able to order what they advertise. It seems as though this franchise owner cannot buy the inventory.
No chocolate peanut butter ice cream available. I was asked to leave at 8:30 when the hours say 10 on the store and on maps. I wouldn't have gotten anything if I knew it was closing, and these hours were not made clear.
No syropes and no almonds
I wish there was another BR on this side of town. Every time I come to this place I end up throwing out what I ordered. Coffee and ice cream you really can’t mess up but their food ?This is the semiconductor time in 2 wks I’ve ordered the tomato pesto grilled cheese. It’s supposed to be how, if it’s made fresh which it shld be made to order, or at the very least warm. I waisted 15 min for a cold grilled cheese and that ended up not even having tomatoes ??♀️ I won’t come here again. I’ll drive further to get what I want made right and have my ice cream day with my kid elsewhere. Smh
Delicious ice cream and drinks. Recommended
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