Charleys Cheesesteaks

This Westshore mall location is always close when all the other restaurants are open we get here and hour and 15 minutes before they close and they do not want to serve us. They say that they are close and all the other restaurants in the food Court are still serving customers. This is the worst location and worst customer service ever!

Amazing Philly Cheesteaks! Wow!! Delicious!! Recommend!

Atmosphere: 5

Food: 5

Service: 5

What a fantastic meal, the intricacies of the blend of flavors burst into colorful waves of delishiousness. The peppers were perfectly peppery the steak was seasoned and cooked to perfection that even Gordon Ramsay himself couldn’t achieve.

Atmosphere: 5

Food: 5

Service: 5

This is the best cheesesteak i’ve ever had. The peppers on onions are on point and the steak is incredible. I will be returning here to eat more cheesesteaks

Atmosphere: 5

Food: 5

Service: 5

Great customer service food came out fresh and cooked perfectly. It was also seasoned very well and great lemonade. I also like the addition of the mozzarella sticks.

Atmosphere: 5

Food: 5

Service: 5

They work fast and are always pleasent! Food is always great!

Food: 5

Service: 5

They used to be great, but, you know how this goes, changed Ownership or Management. So this is not the “Charley’s” that we all knew and loved. The name is the only thing that is the same. Trust me, chopped (hopefully) beef now, the only “Steak” is the one driven into our nostalgic hearts. Most egregious, and why Uber will refund the purchase price, was they completely DISREGARDED our Allergen Request. Unfortunately, we did not realize that until ingesting the food. Won’t say, “Eating” because this place is such a disgusting rip-off that I’d rather not associate that action with it. EVERY single “Extra” was disregarded on all three of our sandwiches, but certainly charged for. The trip from the restaurant took about seven minutes, but what “Meat” there was was dry and appeared abused if not flat out tortured. Assuming it came from a cow, I hope it at least gave them what they wanted to know. I’ve written hundreds of reviews and love cheesesteaks. I feel like I should contact TPD to file an assault complaint. OH, granted Uber has fees, but THREE Sandwiches and one order of Fries was $ SEVENTY-SIX. 15% tip included. The “Meat,” I feel like I should spell it “Meet” the way Plant Based things alter spelling, did not even cover the bun. My wife said the fries were “Fine,” but the clearly canned cheese sauce was not. She even pities the can it came in. I just posted this, and the reviewer below me had pictures and it looked NOTHING like ours did.

Food: 1

Service: 1

Meats were dry no grilled peppers and onions as advertised… go eat somewhere

Atmosphere: 5

Food: 2

Service: 5

I ordered a chicken sandwich and was supposed to be a bogo. I only received one. I feel like I got robbed ?

Atmosphere: 3

Food: 1

Service: 1

Ordered online, order was sent incomplete and no one to contact to fix it. Awful customer

Atmosphere: 1

Food: 1

Service: 1

Well!!

Atmosphere: 5

Food: 5

Service: 5

When here at 7.45 and they said it's closed and clearly on the web site 8pm.

Very tasty friendly staff. For sure I’ll be back

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Philly

The place looked clean and well maintained. The prices are what one would expect to pay these days. The portions were fair and the food was quite delicious. Staff was friendly and accommodating.

Parking: There is plenty of parking

Wheelchair accessibility: There is a wheelchair access

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Philly

Employees were very efficient and friendly. Fries were hot and crispy with enough cheese for every fry.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Philly Cheesesteak, Cheese Fries