Chick-fil-A
8019 Citrus Park Town Center Mall, Tampa
(813) 926-4888
Recent Reviews
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In an era saturated with fast-casual options and fleeting food trends, true culinary craftsmanship can feel like a lost art. My recent visit to Citrus Park mall, a charming, unassuming spot tucked away on a quiet street corner, was a refreshing reminder that dedication to quality still exists. This isn't just fried chicken; it's a gastronomic event, a dish elevated to an art form that demands a detailed recounting of its virtues.
From the moment you step in line, Chick-fil-A exudes a warm, inviting atmosphere. The staff is a perfect blend of Southern charm and modern politeness ,and the subtle, tantalizing aroma of a proprietary spice blend that had my mouth watering instantly. The background hum of people walking the mall created an ambiance that was both relaxed and vibrant, a perfect prelude to the meal to come.
Our server, a delightful person, was attentive without being overbearing, a true professional who guided me through the menu with expert recommendations. We started with the waffle fries , which were crisp, and an ideal introduction to the quality of the kitchen.
But the main event of course, was the Chick-fil-A sandwich. When it arrived, it was a golden-brown spectacle. The exterior was a craggy, inviting landscape of shatteringly crisp crust, clearly the result of a meticulous breading process.
Biting into the Chick-fil-A sandwich was a textural revelation. The initial crunch was loud and satisfying, giving way immediately to incredibly juicy, moist, and tender meat. It was clear the chicken had been brined, soaking up an intricate blend of seasonings that penetrated deep into the flesh. The flavor profile was complex—deeply savory, with just the right hit of spices and a subtle hint of sweetness. There was zero greasiness; and was cooked to absolute perfection, a testament to proper temperature and technique.
Chick-fil-A delivers an exceptional experience that far surpasses any fast-food chain. It is a must-visit for any food lover. The dedication to producing an outstanding product, from the perfectly executed seasoning to the impeccable service, makes this a standout destination. I highly recommend visiting for anyone craving truly great Chick-fil-A sandwich and a pleasant dining experience; you will not be disappointed.
Atmosphere: 4
Food: 5
Service: 5
Always good! Would have 5 stars if they were open on Sunday❤️
Atmosphere: 5
Food: 5
Service: 5
The whole mall food court, and 95% of shoppers go to the Chick-Fil-A. Always busy location, for being in a dying mall and food court. They have a lot of staff to handle the volume and the food is fresh as a result. Employees at this location are friendly, coordinated, and hard-working. Conveniently located near an entrance, I'll stop over here for lunch sometimes, and can be in and out without a ton of walking through the mall. It can be a little wait for food when they're busy, and I wish they had more standing room for waiting. Tables are kind of old and in need of replacement, but that's the mall's responsibility. When Citrus Park eventually closes, I hope this Chick-Fil-A will move to a free-standing location nearby.
Atmosphere: 3
Food: 5
Service: 5
Chick Fil A is always consistent in quality food, and excellent service.
Atmosphere: 5
Food: 5
Service: 5
I am extremely disappointed with the service I experienced at your location. One of the directors displayed shockingly unprofessional behavior that does not align with the Chick-fil-A reputation. This individual Peyton was very disrespectful, carried a horrible attitude, and even went so far as to speak negatively about guests.
It is completely unacceptable for anyone—especially someone in a leadership role—to treat customers in such a manner. Chick-fil-A is known for its hospitality and kindness, but this director’s actions were the exact opposite. Such treatment creates an unwelcoming and disrespectful atmosphere, and it has completely changed the way I view this restaurant.
This matter calls for immediate attention so your reputation for excellent service is not further damaged.
Service: 1
Food was really good.
They tell you can use the appt from the table ,but it didn't work.
Atmosphere: 4
Food: 5
Service: 4
Always good
Atmosphere: 5
Food: 5
Service: 5
Payton the manager is an embarrassment. She is very rude and really petty about fixing my order
New place is not as busy. Salads have been a bit brown/day old. Prices are high, quality it not as good as it used to be.
Atmosphere: 3
Food: 3
Service: 3
As expected!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love the food and people
Atmosphere: 5
Food: 5
Service: 5
My favorite fast food
Atmosphere: 5
Food: 5
Service: 5
Me and my two year old twins love this chick fil a! It’s the best one in Tampa. I love the service, if you ever see Andrew he is such a sweet and kind person, he is always smiling and putting his best foot forward. Not to mention the staff is very patient with me and my kids! It’s can get hard ordering your food when you have two year olds being loud lol. Overall the food is good and we never had a mistake on any orders.
Atmosphere: 5
Food: 5
Service: 5
I wish I can leave more than 5-stars , I ordered a side of salad today and it turned out that the were out of it which I wasn't really mad about, the way that the manager handled the problem was amazing, I can say that this is the best customer service I have ever received in my life! Thank you so much 🙏
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Market Salad
Natalia was awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets
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