You walk in nice place walk to the counter employee see use ignore you. Go about their work. Wait five minutes to be ignored. They make your order to say I’m sorry no customer service by anyone there not a good place to visit if you’re in a hurry. And stingy on the bacon. One bacon broken three little pieces.
Atmosphere: 1
Food: 2
Service: 1
Donna Cocuzza
First, let me say that the staff was very courteous and the donuts and the coffee were fresh. But I was very disappointed that they do not offer senior discounts. The Dunkin donuts by me in Port Richey offer us seniors at least a little bit of a discount. These guys do not. I can go to Wawa and get a cup of coffee for over a dollar cheaper if I'm not going to get a senior discount
Atmosphere: 3
Food: 3
Service: 3
Psi Man
The food and orders are always good but store needs new management. This is only Dunkin that makes me have to move and park to wait for order every single day. They need some structure and organization. It's just chaos every morning. I have been to many other Dunkin's and never have this issue. This store could increase their revenue if they really look into this.
Atmosphere: 2
Food: 5
Service: 1
Jermaine Wesley
Hot coffee!!!
Breanna Riley
Store needs new management . If you go through the drive thru they tell you to move forward and park and take 30 mins to bring out your drink . Waited over 30 mins and still have to go inside because they forgot about my order . Went to the same location the following day but went inside to avoid issues got ignored for 10 mins and walked out and just went to starbucks 5 mins away . Just save your time and energy and go to a different location
Atmosphere: 1
Service: 1
Kelsey Gilmer
Slowest dunkin ever won't even acknowledge you at the drive thru for a long time. Also they barely speak any English. AVOID!!
Atmosphere: 1
Food: 1
Service: 1
Heather R
Very rude employees, needs a new staff. Perhaps some people that act like they want to keep their job. What a joke.they also can’t get an order right to save their lives.
Atmosphere: 1
Food: 1
Service: 1
Gabe Montero
My coffee and donut was good but I didn't know a bacon egg and cheese came with no bacon and tasted like sausage. Drive thru lady was super rude. yelled at me through the speaker and couldn't turn around to see i was putting my card away rushing me to grab a bag. She needs more than training
Atmosphere: 1
Food: 3
Service: 1
Norma Diaz guisado
Very good service. For the entire group, congratulations
Very good service from the staff, especially Mrs. Ayme, thank you, I recommend it
Atmosphere: 5
Food: 5
Service: 5
Rico Lajom
no sandwiches were available and the drive thru was not responding.. went inside and the worker was just chatting with someone
Atmosphere: 1
Service: 1
James
1/4 10:37am drive through worker is clearly sick coughing and sniffling while handling our drinks, food and phone that she was attempting to tap upside down for Apple Pay. The lady barely understands English…The caramel cream frozen coffee did not have caramel drizzle inside the cup and came with no whipped cream and no caramel drizzle on top. I ordered almond milk substitute and they did not make it as ordered and still used Cream. If this was my first Dunkin experience, I would never come back.
Save yourself the hassle and go to a different location.
Atmosphere: 1
Food: 1
Service: 1
Brooke Jackson
TERRIBLE SERVICE!! Lady didn’t even know english and couldn’t understand me. wasn’t getting my order right or anything
Atmosphere: 1
Service: 1
Yannelis Godales
Horrible service they have no sense of what customer service is
Good service
Atmosphere: 5
Food: 5
Service: 5
You walk in nice place walk to the counter employee see use ignore you. Go about their work. Wait five minutes to be ignored. They make your order to say I’m sorry no customer service by anyone there not a good place to visit if you’re in a hurry. And stingy on the bacon. One bacon broken three little pieces.
Atmosphere: 1
Food: 2
Service: 1
First, let me say that the staff was very courteous and the donuts and the coffee were fresh. But I was very disappointed that they do not offer senior discounts. The Dunkin donuts by me in Port Richey offer us seniors at least a little bit of a discount. These guys do not. I can go to Wawa and get a cup of coffee for over a dollar cheaper if I'm not going to get a senior discount
Atmosphere: 3
Food: 3
Service: 3
The food and orders are always good but store needs new management. This is only Dunkin that makes me have to move and park to wait for order every single day. They need some structure and organization. It's just chaos every morning. I have been to many other Dunkin's and never have this issue. This store could increase their revenue if they really look into this.
Atmosphere: 2
Food: 5
Service: 1
Hot coffee!!!
Store needs new management . If you go through the drive thru they tell you to move forward and park and take 30 mins to bring out your drink . Waited over 30 mins and still have to go inside because they forgot about my order . Went to the same location the following day but went inside to avoid issues got ignored for 10 mins and walked out and just went to starbucks 5 mins away . Just save your time and energy and go to a different location
Atmosphere: 1
Service: 1
Slowest dunkin ever won't even acknowledge you at the drive thru for a long time. Also they barely speak any English. AVOID!!
Atmosphere: 1
Food: 1
Service: 1
Very rude employees, needs a new staff. Perhaps some people that act like they want to keep their job. What a joke.they also can’t get an order right to save their lives.
Atmosphere: 1
Food: 1
Service: 1
My coffee and donut was good but I didn't know a bacon egg and cheese came with no bacon and tasted like sausage. Drive thru lady was super rude. yelled at me through the speaker and couldn't turn around to see i was putting my card away rushing me to grab a bag. She needs more than training
Atmosphere: 1
Food: 3
Service: 1
Very good service. For the entire group, congratulations
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very good service from the staff, especially Mrs. Ayme, thank you, I recommend it
Atmosphere: 5
Food: 5
Service: 5
no sandwiches were available and the drive thru was not responding.. went inside and the worker was just chatting with someone
Atmosphere: 1
Service: 1
1/4 10:37am drive through worker is clearly sick coughing and sniffling while handling our drinks, food and phone that she was attempting to tap upside down for Apple Pay. The lady barely understands English…The caramel cream frozen coffee did not have caramel drizzle inside the cup and came with no whipped cream and no caramel drizzle on top. I ordered almond milk substitute and they did not make it as ordered and still used Cream. If this was my first Dunkin experience, I would never come back.
Save yourself the hassle and go to a different location.
Atmosphere: 1
Food: 1
Service: 1
TERRIBLE SERVICE!! Lady didn’t even know english and couldn’t understand me. wasn’t getting my order right or anything
Atmosphere: 1
Service: 1
Horrible service they have no sense of what customer service is
Atmosphere: 1
Food: 2
Service: 1
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