Every time I visit, I’m impressed with the customer service and quality food and drink. The staff have a respect for the hustle and keep things upbeat and straightforward. It would be nice to see at least 2 staff per night for safety reasons. Thanks for the good and fast service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Donuts, Croissant
Shalinda Crumity
very rude I just waited in the drive-through for 20 minutes. Got to the speaker I couldn’t even get my whole sentence out before the girl told me that she was not gonna take my order Because it was food and she’s not taking no food orders. They should have that posted. If they’re gonna make somebody wait in line for 20 minutes to get to the speaker and to rudely tell me they’re not gonna take my order because it’s food.?
That Baby
I went here at like 11:30 yesterday and the ugly black girl was just rude the one with the Burgundy hair lolI was sitting in the drive through for a my caramel blast it took like a whole 30 min to bring my stuff I had to get out of my car and come in the manger at night with the pink box plaits need to be fried for letting a crew member talk to a customer any kind of way yes I have a video
Atmosphere: 1
Food: 1
Service: 1
GRENNIS Candelario casal
The worst service I have ever had in my life, I waited more than 20 minutes for three coffees and the clerk was very
Atmosphere: 1
Food: 1
Service: 1
Marcus Kinney
New to the area. First time getting Dunkin’ here. Despite the mixed reviews, the ladies working were fast, kind and accommodating. Breakfast sandwich had a good amount of meat and was hot and delicious. Iced Coffee was perfect. I am
Atmosphere: 5
Food: 5
Service: 5
Shumon Haider
Completely disrespectful not trained properly does not get orders right and so much more avoid this specific
Atmosphere: 1
Food: 1
Service: 1
Carleane Conry
The customer service here is terrible.The person that wears the pink flower bonnet is very rude, after waiting to order 10 mins and continuing saying hello and no answer I drove up to the window the bonnet wearing girl proceeded to tell me I could not order a cup of coffee at the window.She stated I was lying about waiting. I asked her why would I lie about something so trivial. Needless to say to say the name calling started. She proceeded to say zi was not going to get coffee today,I show her my Starbucks coffee and my walnut my Banana nut bread so it wasn't for me the coffee was for someone else.I don't buy from that store.She told the customer that was parked at the window I always come there and start something that was an outright lie that's why I went to Starbucks. The prices at Dunkin are just as high but Starbuts the service is great.This is is the Dunkin on Hillsborough and 37th.Service is horrible and they are always out of something.
Atmosphere: 1
Service: 1
CE LOVE
I usually don’t do reviews. But right now at this moment 5:18am, at the Dunkin on Hillsborough on January 22nd 2024. I’m not sure what this associate name is, but she was ABSOLUTELY RUDE. I’ve been coming to this location for years, never have I been treated like this. The lady was rude from the speaker she was yelling and get demanding and the onlything I ordered was an ice coffee. I got to the window and payed and I asked for my receipt “she said second window really loud infront of my face.” I got to the second window she brought my coffee and shoved it in my hand and said “there’s your receipt.” She gave me no receipt. I will be getting corporate involved because this is outrageous!
Atmosphere: 1
Food: 1
Service: 1
Rena Bennett
It has changed over time. But that's with all fast food places.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donuts, Bagels
secret n.
Terrible food, terrible service, REFUSED to give me a refund or even an apology for bad food. Expect 30min+ wait times for the menu's most basic items.
Every time I visit, I’m impressed with the customer service and quality food and drink. The staff have a respect for the hustle and keep things upbeat and straightforward. It would be nice to see at least 2 staff per night for safety reasons. Thanks for the good and fast service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Donuts, Croissant
very rude I just waited in the drive-through for 20 minutes. Got to the speaker I couldn’t even get my whole sentence out before the girl told me that she was not gonna take my order Because it was food and she’s not taking no food orders. They should have that posted. If they’re gonna make somebody wait in line for 20 minutes to get to the speaker and to rudely tell me they’re not gonna take my order because it’s food.?
I went here at like 11:30 yesterday and the ugly black girl was just rude the one with the Burgundy hair lolI was sitting in the drive through for a my caramel blast it took like a whole 30 min to bring my stuff I had to get out of my car and come in the manger at night with the pink box plaits need to be fried for letting a crew member talk to a customer any kind of way yes I have a video
Atmosphere: 1
Food: 1
Service: 1
The worst service I have ever had in my life, I waited more than 20 minutes for three coffees and the clerk was very
Atmosphere: 1
Food: 1
Service: 1
New to the area. First time getting Dunkin’ here. Despite the mixed reviews, the ladies working were fast, kind and accommodating. Breakfast sandwich had a good amount of meat and was hot and delicious. Iced Coffee was perfect. I am
Atmosphere: 5
Food: 5
Service: 5
Completely disrespectful not trained properly does not get orders right and so much more avoid this specific
Atmosphere: 1
Food: 1
Service: 1
The customer service here is terrible.The person that wears the pink flower bonnet is very rude, after waiting to order 10 mins and continuing saying hello and no answer I drove up to the window the bonnet wearing girl proceeded to tell me I could not order a cup of coffee at the window.She stated I was lying about waiting. I asked her why would I lie about something so trivial. Needless to say to say the name calling started. She proceeded to say zi was not going to get coffee today,I show her my Starbucks coffee and my walnut my Banana nut bread so it wasn't for me the coffee was for someone else.I don't buy from that store.She told the customer that was parked at the window I always come there and start something that was an outright lie that's why I went to Starbucks. The prices at Dunkin are just as high but Starbuts the service is great.This is is the Dunkin on Hillsborough and 37th.Service is horrible and they are always out of something.
Atmosphere: 1
Service: 1
I usually don’t do reviews. But right now at this moment 5:18am, at the Dunkin on Hillsborough on January 22nd 2024. I’m not sure what this associate name is, but she was ABSOLUTELY RUDE. I’ve been coming to this location for years, never have I been treated like this. The lady was rude from the speaker she was yelling and get demanding and the onlything I ordered was an ice coffee. I got to the window and payed and I asked for my receipt “she said second window really loud infront of my face.” I got to the second window she brought my coffee and shoved it in my hand and said “there’s your receipt.” She gave me no receipt. I will be getting corporate involved because this is outrageous!
Atmosphere: 1
Food: 1
Service: 1
It has changed over time. But that's with all fast food places.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donuts, Bagels
Terrible food, terrible service, REFUSED to give me a refund or even an apology for bad food. Expect 30min+ wait times for the menu's most basic items.
Restaurantji Recommends
Waited for ever to be served but when you were served to it was
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Iced Latte
No bells no whistles just an all around good experience.
Atmosphere: 4
Food: 4
Service: 4
The most hood and ratchet group of employees i've ever seen in a dunkin. everyone here got an attitude . i feel bad for the franchise owner
One of my favorite spots for a quick coffee! Kids love the donuts, and I usually end up eating a breakfast sandwich.
I came into the drive-through And ordered a coconut refresher anyone in the flavors is amazing.
Food: 4