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“One of the best customer service experiences I’ve had period.
Had an issue with a delivery order at a very sensitive time and these guys went above and beyond to make sure things were taken care of.
Recommend 100 out of 100 times.“
“Consistently delicious. I often get the lettuce-wrapped cheeseburger and they do a phenomenal job at this location to make sure it's wrapped well so it stays intact as a burger. It's so delicious. The fries are good and so are the shakes. It's a staple when craving a good burger and fries.“
“Five guys burgers are great, and they are large and filling. The fries are good as well and they always give you more fries than expected. I do not consider Five Guys a true fast food joint as they cook and prepare your order fresh while you wait. I like the chill atmosphere and the staff was friendly and did a great job. The prices are high for a burger joint, but again, most burger places have gone up, and this is a higher quality burger.“
“Hands down, one of the best Five Guys experiences I’ve ever had—and I’ve had more than five, if you catch my drift. 😉
It had been a while since my last visit, and I was pleasantly surprised. The cashier, Contessa, went above and beyond: she kindly explained the new menu options, including the combo meals, and was incredibly patient with my friend, who speaks limited English.
Our food came out quickly, hot, and absolutely delicious. As we were finishing up, Contessa came by while tidying the dining area (which was immaculate) and checked in to make sure everything was great. We ended up having a light, friendly conversation, and her warm, funny personality made us feel genuinely welcome.
Contessa is a total asset to your team and made this visit a true five-star Five Guys experience.“
“Typical Five Guys. There's nothing bad to report. If you have never been to a Five Guys before, they are known for their burgers. You can snack on free peanuts to your hearts content while waiting for your food. One person can easily spend $25 for a burger, fries, and a drink.“
“First timer at Five Guys. I really enjoyed my custom order. The manager Mr Wallace was very, very helpful. Mr. Wallace was very polite. He went over and beyond to help me get my order together. He was very patient with me. The wait wasn’t long at all. Customer service was excellent. I see Mr Wallace runs a tight shift and I think that’s great. Big Mike I think his name was kept the dinning room really clean. I really appreciated sitting in a clean environment. I most definitely will be back“