Five Guys in Clermont

“Vacationing in Florida and decided to give FiveGuys a go and was not disappointed. Love that you can have as many ingredients as you want on your burger. Also had fries which were good and also tried a Salted Caramel milkshake which was quite good. Clean restaurant, friendly staff, good music!“

“If I could give more stars for service I would… I visited in August and was unfortunately double charged on the kiosk. I called a day or two later and the manager on the phone said she would follow up and see what she could do. About a week and a half later, I called back for an update and she said they didn’t have record of the double charge, but that if I came in she would help me. My work schedule is all over the place and I knew I wouldn’t have an opportunity to come in for a while. Tonight I was able to come in and show my receipt, call log from when I contacted the store, and showed the double charge on my card. I felt very awkward about asking for help, but Wesley was so patient and understanding and was so kind and helped me out. I was so anxious and shaky because I didn’t want to be a bother, but I really appreciate him helping me. There was also a girl who was a cashier who said she was new, she was also very kind. I appreciate the care they took to help me with something I felt very uncomfortable doing. Thank you for the simple human kindness and understanding, it really goes a long way!“