Pollo Tropical
$ • Chicken, Latin American, Fast Food
Hours:
15298 N Dale Mabry Hwy, Tampa
(813) 961-0379
About Pollo Tropical
Customers' Favorites
Pollo Tropical Reviews
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This location is ridiculous, the past 3 times they give you sauce in the tiniest container and refuse to give you more to finish your meal. At this point, there is no reason to keep going to the franchises, not sure what their employees issues are with sauce. There is also no one ever in there when we go, so obviously there is an issue with this location.
I made a mobile order at 1:30-something. It said it should be ready by 1:50. On the app you're supposed to put in your parking spot number for curbside delivery. The app wouldn't accept my parking number and directed me to call a phone number for assistance. I called at 1:47, the woman took my info and said they'd bring it. I waited. And waited. No one came.
Finally at 2:05 I went through the drive through. I told them that I had made a mobile order and hadn't received it....read full review
the new wings were great. But the side ceasar salad for 3.49
was way to small...should have been $.99 for 5 bites in that little bowl.
Just Saying
won't be going back.
Ratings
Menu
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
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Pollo Tropical offers a drive-through service with friendly staff who provide excellent guidance through the menu. Customers enjoy delicious chicken, tasty rice with a hint of spice, and well-seasoned corn for an affordable price. The restaurant offers great customer service, with staff who are excellent in both Spanish and English. The food is consistently praised as the best, and the restaurant is wheelchair accessible. The manager, Josh, is known for his pleasant demeanor and passion for customer service, greeting customers and making them feel appreciated. Overall, Pollo Tropical provides a clean, friendly, and great food experience for its customers.