Snowrolls

Was so glad to see this at the mall went 35 min before closing the girl looked me and said they have been closed when on google says they close at 8:00pm!!! And not very nice service for your business

If I could leave a No star review I would the lady was so rude I asked her for if they had Dubai chocolate she acted confused when there’s posters all through the stand, I then preceded to ask again if there was Dubai chocolate and she ignored me very horrible customer service!

Expectations versus reality so disappointing I was so excited to try 😔

The product is good but the lady at the register is super rude. Sorry you work a bad job that’s not our fault

Lady managing the stand was nice, but they were out of so many options they advertised for. No sugar free, no dairy free, no bubble waffle cone even though their menu stated it as an option. She could not even print a receipt for me. Ice cream was not good. Do not recommend.

The one located in the Tampa Premium Outlets, the attendant is very dismissive with the children, the parents don't speak English but the children do and when the child was placing the order the attendant said that he couldn't hear the children and that an adult had to place the order.

Guy making the ice cream was so inattentive and was having an argument on the phone while making ice cream. He kept touching his phone with his gloved hand and then using same hand to crush the oreos. There was a mother with her 4 kids waiting a while to get his attention but he was focused on his heated phone call. As for the ice cream nothing special. Would not get it again mostly due to the guy serving.

The man who attended me has very bad customer service and does not have good hygiene or handling of the products. He was preparing my Dubai chocolate without gloves, I do not recommend this place at all

OMG what a great treat, amazing taste on our banana split ice cream, so creamy and delicious! Highly recommend, the service was great too!

Sure would have been nice for the person working to not be on their phone the entire time they were making my ice cream probably wouldn’t have taken so long. Do better

Declious!

Perfect

Atmosphere: 5

Food: 5

Service: 5

Terrible. Girl doesn’t speak English. Didn’t have non dairy as advertised. I wouldn’t stop here.

Service: 1

Delicious
Ana is very kind

Atmosphere: 5

Food: 5

Service: 5

Ice cream was very good and the employees were very helpful and friendly. The atmosphere was very friendly and kind and it seemed like the station was kind of its own little store

Atmosphere: 4

Food: 4

Service: 5