Being that I’m from another city, I wait until I get to work to go to Starbucks because this is the only location that always makes my drinks correctly! The employees are kind, caring, and get the job done in a timely manner. Thank you for having such wonderful staff!
Atmosphere: 5
Food: 5
Service: 5
Patti Kelly
As a fellow partner, amazing location! I love the store layout. And the staff there was very friendly.
Amir Capriles
My experience at Starbucks was honestly disappointing. This is the first time I’ve encountered such a low level of customer service at a brand that is supposed to stand for quality and care.
Not only was there a lack of basic courtesy, but they even refused something as simple as a cup of water or even an empty cup. Small gestures like that say a lot about a business, and in this case, it showed a complete lack of empathy toward customers.
Customer service was practically nonexistent at this location. You expect much more from a company with Starbucks’ reputation, but this experience fell far below any acceptable standard.
They seriously need to improve their service and remember that how you treat customers is just as important as what you sell.
Atmosphere: 3
Food: 3
Service: 1
Lisa Wysong
The computer outlets for charging devices have no power to them, and the guest wifi service is slowwwwww.
Atmosphere: 1
Food: 5
Service: 5
Lisa Imperiale
On top of all of the other ridiculous things about this over-inflated company, I just realized they are cashless but still put out cash tip containers. Glad to know I was right about you. Disgusting.
Javier Ordoñez
The Best of The Best
Atmosphere: 5
Food: 5
Service: 5
Grace Fu
Really nice location and they also give us some ice water, very helpful in a hot day!
Just watched how the employee said she doesn’t know what she is doing while preparing my iced cappuccino. I would make them redo that but I need to work.she has added so much milk it is a milkshake at this point. Do not recommend
Atmosphere: 1
Food: 1
Service: 1
The Honest Review
Note that all in-store sales are final. EVEN THOUGH THERE IS NO DISCLOSURE OF THIS FACT (verbal disclosure at point of sale OR any physical signage)
FROM A LEGAL PERSPECTIVE, businesses are generally required to disclose that a sale is final as to allow the customer to make an informed decision.
This obviously was an issue for me, so I want to warn others. And, no it wasn’t about the money it was about the failure to disclose which didn’t allow me to make an informed decision in spending my money. The ability to return is DEFINITELY a deciding factor for most people when making a purchase. It allows most of us to also shop with confidence, leading to us spending more…. That’s a lecture for another day though…..
moving on….
SO, be sure you want the item (even if it didn’t work or is defective they don’t take it back) OR better yet, stick to the drinks and food, skipping buying anything else outside of a gift card…….
Atmosphere: 1
Food: 1
Service: 1
Shelby X
If I could give zero stars, I would. They never get the order right....Royal English Breakfast is not Earl Grey... even after I confirm that they can make a London Fog Latte with Earl Grey they still make it with Royal English Breakfast Tea. Like whyyyy? And then they never pick up their phones either. Such a shame because the Baristas are always nice but they cannot get this drink right...
Atmosphere: 4
Service: 1
Ed Turner
Rude, will not let you use the bathroom even if it’s an emergency. Just weird.
Atmosphere: 1
Service: 1
David Hill
This is my favorite Starbucks. I love the scene , atmosphere, location, and staff. I have never had an issue here and am there a couple of times a week. I am always able to get some work done comfortably while I drink amazing coffee. Phenomenal staff !
It was nice to take a break there
Good parking for a Starbucks
just love it here!
Being that I’m from another city, I wait until I get to work to go to Starbucks because this is the only location that always makes my drinks correctly! The employees are kind, caring, and get the job done in a timely manner. Thank you for having such wonderful staff!
Atmosphere: 5
Food: 5
Service: 5
As a fellow partner, amazing location! I love the store layout. And the staff there was very friendly.
My experience at Starbucks was honestly disappointing. This is the first time I’ve encountered such a low level of customer service at a brand that is supposed to stand for quality and care.
Not only was there a lack of basic courtesy, but they even refused something as simple as a cup of water or even an empty cup. Small gestures like that say a lot about a business, and in this case, it showed a complete lack of empathy toward customers.
Customer service was practically nonexistent at this location. You expect much more from a company with Starbucks’ reputation, but this experience fell far below any acceptable standard.
They seriously need to improve their service and remember that how you treat customers is just as important as what you sell.
Atmosphere: 3
Food: 3
Service: 1
The computer outlets for charging devices have no power to them, and the guest wifi service is slowwwwww.
Atmosphere: 1
Food: 5
Service: 5
On top of all of the other ridiculous things about this over-inflated company, I just realized they are cashless but still put out cash tip containers. Glad to know I was right about you. Disgusting.
The Best of The Best
Atmosphere: 5
Food: 5
Service: 5
Really nice location and they also give us some ice water, very helpful in a hot day!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Just watched how the employee said she doesn’t know what she is doing while preparing my iced cappuccino. I would make them redo that but I need to work.she has added so much milk it is a milkshake at this point. Do not recommend
Atmosphere: 1
Food: 1
Service: 1
Note that all in-store sales are final. EVEN THOUGH THERE IS NO DISCLOSURE OF THIS FACT (verbal disclosure at point of sale OR any physical signage)
FROM A LEGAL PERSPECTIVE, businesses are generally required to disclose that a sale is final as to allow the customer to make an informed decision.
This obviously was an issue for me, so I want to warn others. And, no it wasn’t about the money it was about the failure to disclose which didn’t allow me to make an informed decision in spending my money. The ability to return is DEFINITELY a deciding factor for most people when making a purchase. It allows most of us to also shop with confidence, leading to us spending more…. That’s a lecture for another day though…..
moving on….
SO, be sure you want the item (even if it didn’t work or is defective they don’t take it back) OR better yet, stick to the drinks and food, skipping buying anything else outside of a gift card…….
Atmosphere: 1
Food: 1
Service: 1
If I could give zero stars, I would. They never get the order right....Royal English Breakfast is not Earl Grey... even after I confirm that they can make a London Fog Latte with Earl Grey they still make it with Royal English Breakfast Tea. Like whyyyy? And then they never pick up their phones either. Such a shame because the Baristas are always nice but they cannot get this drink right...
Atmosphere: 4
Service: 1
Rude, will not let you use the bathroom even if it’s an emergency. Just weird.
Atmosphere: 1
Service: 1
This is my favorite Starbucks. I love the scene , atmosphere, location, and staff. I have never had an issue here and am there a couple of times a week. I am always able to get some work done comfortably while I drink amazing coffee. Phenomenal staff !
Atmosphere: 5
Food: 5
Service: 5
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