Subway

19910 Bruce B Downs Blvd, Tampa
(813) 907-1718

Recent Reviews

Paula González

Never go to this place. The horrible customer servicie ever in all my life

Atmosphere: 1

Food: 1

Service: 1

Alana Martz

This place has the worst customer service, clearly the man working tonight 3/2/24 5:30pm hates his job. He has no idea how to make a salad, very little lettuce and one scoop of tuna (should be two). I have been ordering the same salad for years and have never experienced someone like this. Please- who ever owns this store- please, look at the reviews on all the platforms and properly train your staff on customer service and safe handling of food.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cookies

Siobhan Elbeldi

Very rudeDisrespectfulThey do not care about youThey just want your moneyUnsanitaryOnly criminals and scammers work hereCorrupt placeThey will talk to you inappropriatelyThey will not let you eat inside thereJust go somewhere else where they will treat you betterIt is not worth it to eat there

Atmosphere: 1

Food: 1

Service: 1

aaj aaj

It’s 7:05 pm. I have ordered online for two subs with some instructions to place half chipotle and half sweet onion in both the subs. . When I went to store he has put sweet onion and chipotle on first sandwich and was ready to make second. I did remind him politely that there were instructions on the order. He became angry and cancelled my order.I asked him to refund my money. He said that I did not pay money to him and I should call customer service to get that refund.I asked him to call his manager and see if he can help me out and get those subs or refund the money. While he was talking to manager on phone, he said that he would not want me to connect his manager.I have not experienced this behavior from food chain or any retail store in my entire life.His name is Maurice. I would recommend anyone to be very careful before placing an order to this Walmart.This person was extremely hostile, belligerent and I felt at one time that he could physical assault me if I ask for refund procedure again.I felt like I was robbed and living in third world country where someone can keep your money without giving you service.

Service: 1

Umakanth Balguri

It’s 9:45 and they want to run away without serving. Clearly the person taking order has got a lot of attitude. No manners to speak to customers politely. Considering all the similarly reported previous reviews subway needs to take some action to protect its

Atmosphere: 1

Food: 1

Service: 1

Jos Butler

Order online or in person it's just disgusting either way. Not blaming here anyone. It's just food cost and inflation. There will be time people need to grow their own food. Money can buy happiness, not happy meal.

Atmosphere: 1

Food: 1

Service: 1

M Johnson

Food poisoning. The owner clearly doesn't take customer safely into account. Only thing I ate that day was an Italian BMT around noon. Around dinner my stomach was in knots and I had severe food poisoning. Ended up checking into the hospital for puking blood.Do not go here, the owner must be a cheapskate and refuse to throw away bad meat.

Atmosphere: 1

Food: 1

Service: 1

Jamal Al-Saleh

Terrible. Slow. There was literally nothing on the subs we ordered. Barely any meat and the other toppings were nonexistent. I will not return to this location ever again. Btw, the prices are higher here than the one in the next plaza over. Found that out after I already had this terrible experience. Don't waste your time or money here

Arthur Williams

Owner refused to give me my order even though it billed to my credit card which I showed on the app & in my email. They refused because an order ticket didn't come in to their store, so they did not care if I was billed & now have to go through the hassle of disputing charges, etc for a low cost order. Not a smart business decision for such a basic order. I will post again if they refuse to refund the full amount for an order not provided

Keratin Ko

Horrible.. Served by owner himself. Greedy. Put in tiny bit of meat and cheese. Not standard proportion. Thinnest subway in my life. Won't buy here.

Josh Morris

Do not eat here you will get sick I watch them handling money then chopping vegetables handling money making sandwiches same gloves on avoid the store it was so bad that I walked out while they were making my sandwich disgusting

Masood Manzoor

Worst Customer service ever, go the the next subway its a minute away.

Rolland Shultz

Food wasn't so great, but the service is awesome.

Bill Cabral

Worst Subway. Asked for a small cup for water and he wouldn't let me have one. I told him I would pay for it, and he said no. Don't ever visit this establishment. Cheap!!!!!!

GiddyWolf

Literally waited for 30 minutes to be skipped over than he went to the back and have a break and not have out order taken. Worst service I've ever had

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