Sugar Factory – Tampa Bay
$$$ • Ice Cream, American, Vegan
Hours:
5223 Orient Rd, Tampa
(813) 538-7224
About Sugar Factory – Tampa Bay
Customers' Favorites
Sugar Factory – Tampa Bay Reviews
The food was OK, but not great. Our server was horrible. We asked for our ice cream after the meal. They brought it first. Then brought the food out immediately after. I had a chocolate shake which was very good. My wife asked for a specialty item which was made not to order . We asked our waitress once and a manager twice for some Carmel sauce and a cherry that was left off the ice cream and they said yes we will bring that right out. They never did and ignored us the entire...read full review
Menu
Hours
| Monday | 11AM - 12AM |
| Tuesday | 11AM - 12AM |
| Wednesday | 11AM - 12AM |
| Thursday | 11AM - 12AM |
| Friday | 11AM - 2AM |
| Saturday | 10AM - 2AM |
| Sunday | 10AM - 12AM |
Sugar Factory – Tampa Bay offers a fun and vibrant atmosphere that goes beyond just dining. The restaurant is a popular spot for celebrations, birthdays, and nights out with friends. Guests consistently praise the friendly and attentive staff, with servers like Titi, Sam, Charlotte, Taylor, and Hannah receiving special mention for their positive attitudes, knowledge, and excellent service. The staff’s genuine enthusiasm and willingness to check in on guests, even when busy, create a welcoming environment. The food is appreciated for its quality and presentation, with mentions of dishes like chicken parm and drinks such as espresso martinis and Mud Slide Martini. One of the highlights is the desserts, which are described as huge and visually appealing. Guests also note the great vibe, making the restaurant suitable for celebrations or casual outings. Overall, Sugar Factory – Tampa Bay is recognized for its lively atmosphere, friendly staff, and enjoyable experience, making it a favorite place for many visitors. The combination of good service, tasty food, and a fun environment ensures guests leave with a positive impression and a desire to return.