The Original Twistee Treat Tampa

I arrived around 9:25PM, along with several other customers, only to be told that the ice cream machine was “broken.” However, it seemed suspicious because an employee’s boyfriend/friend was waiting outside to pick her up, and it looked more like she was shutting things down early rather than dealing with a real equipment issue. It’s disappointing when a business advertises certain hours but doesn’t honor them, especially when there’s still a line of paying customers.

I went to this ice cream place after seeing the sign still indicating it was open. It was 9:50pm only to be told by the young lady at the window that they were closed for the night. She then turned off the 'open' sign right in front of me. It was disappointing, especially since the hours on the sign hadn’t updated, and I wasn’t informed beforehand. A bit of clarity and consistency would have been appreciated!

Good

Vegetarian options: I don't think they have anything other than normal soft serve

Kid-friendliness: Good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle Cone Chocolate Ice Cream, Hot Fudge, Waffle Cone

It seemed like the young lady who was working tonight did not feel like working because it was 9:47 and it closed at 10 PM so she decided to say that the only flavor of ice cream they had was vanilla. Which is definitely not true because with the vanilla flavor, you can just add other flavors to it and the ice cream would have been ready. It’s not much work she had to do, but she didn’t feel like working, I noticed since when I came up to the window, she gave me a very rude face. Very bad service from her.

Atmosphere: 3

Food: 3

Service: 1

Kaylee and Alex were so fun and friendly. Loved their energy. Super fast service. Love coming here

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fresh Waffles, Strawberry

If I could give them 0 stars I would. Honestly worst service we have ever experienced. We arrived and they had a horrible attitude. They gave us our order wrong and then they shut the window on our face some of us could not have any ice cream.

Atmosphere: 1

Food: 2

Service: 1

If you want a better experience go to the cone on sheldon they have better Ice cream that taste better than whatever they are cooking up in the Henley cone they also have a drive tru and many lots of candy options and way more assorted goods!!!

Atmosphere: 1

Food: 1

Service: 1

When we googled it it had great ratings and when we got there it was closed. Do not electrical issues. So bummer

Everything was very good, it met my expectations

Food: 5

Service: 5

Terrible service today, they told me that they couldn't prepare the ice cream I wanted because there were 5 myths missing to close, they treated me very badly, they should find another person to serve the customers.

Atmosphere: 1

Food: 5

Compared to other twistee treats that Ive been to, this one is outdated, they need more ice cream presentations and variety, also, the place needs a little

Atmosphere: 2

Food: 3

Service: 3

Walk up counter service. Options are pretty much soft serve ice cream. They also have shakes, frozen bananas.

Atmosphere: 3

Food: 4

Service: 4

Delicious ice cream treats! I wish the window for ordering had some shade.

Atmosphere: 4

Food: 5

Service: 5

I had soft serve

Atmosphere: 2

Food: 4

Service: 3

* Food: Disappointed with the quality of the ice cream and shakes compared to other locations.
* Service: One server did a great job handling a crowd.
* Ambiance: Crowded with limited seating. Not very relaxing.

Atmosphere: 2

Food: 1

Service: 4