My gosh! Leya is a multitasking queen that deserves to get paid for 3 people. She was incredibly fast and efficient. As much as I love getting my order super fast, I don’t like the idea of making someone work double to save the owner money and still keep customers satisfied. I’d like to take a second to shame the owner for overworking these two kids and not properly staffing the place. The owner is incredibly lucky to have employees like this, and I hope bonuses are involved. If not, kids, please take it one at a time.
Atmosphere: 5
Food: 5
Service: 5
Brighton Young
Chia Banana Boost!!
Patrick Connelly
Great place
Atmosphere: 5
Food: 5
Service: 5
Jesse K
Review: 8.5/10 First time trying this spot, and I was genuinely surprised—in a good way. I ordered the Baja Chicken Burrito, and it was packed with moist, flavorful chicken. The pickled onions added a really nice tang, and the combo of cheese and beans tied it all together perfectly.
I also got a PB&J smoothie with whey protein. The portion sizes for both the burrito and smoothie were generous, especially for just $15 plus tip—definitely a solid value for a quick lunch.
Only downside? The protein shake was a bit on the sweet side for me. I’m sure you could ask for it with less or no added sugar next time.
Staff was friendly and quick, which made the whole experience even better. I’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
John Quintana
Service was good.
Atmosphere: 3
Food: 3
Service: 4
Andre Ashmeade
Great service.
Atmosphere: 5
Food: 5
Service: 5
Anthony Cowan
If you order from here, I would not recommend modifying the item or ordering any add ons. It will be ignored. It seems to be the standard for mobile orders in this establishment because its consistent. One or two times I understand. It's every single time. There's apparently no attention to detail.
Kait Mndz
This place seriously needs a new crew. They only tend to online orders the store had people waiting over 30 min walking in while at the store some made an online order and got it first.. as a pregnant woman waiting 30 min in a line this is completely inhumane
Atmosphere: 1
Food: 1
Service: 1
MsTruth6
I’ve visited this location several times hoping my experience would improve. I was wrong. This is my last time coming here. Staff don’t greet customers. The short young lady came to the register and stood there. Didn’t say hello or may I take your order. Rude! I observed intently while waiting and she speaks EXTREMELY low. I was standing in front of her and could barely hear her call names. I ordered the chipotle wrap and there was barely any chipotle sauce. Unfortunately, this is on par with previous visits; poor customer service, slow service and inconsistency in quality of food.
Atmosphere: 3
Food: 3
Service: 1
AnNet Annette
Customer service sucks but the smoothie was good. They don't greet you, and they aren't very polite.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken and Cheese Quesadilla, Super Green Caesar Salad, Caribbean Jerk Wrap, Thai Chicken Wrap, Burrito, Chicken Bacon Ranch Flatbread, Chicken Caprese Sandwich, Baja Chicken Wrap, Three Cheese Quesadilla
Both ear plugs was in her ears. She has horrible customer service I was standing there over 8 minutes and she didn’t greet or acknowledge me I had to ask the guy to take my order! Last time I’m coming to this location!
Roy Simmons
The cashiers need to pay attention & maybe take the AirPods out of their ears. I love Tropical Smoothie but I have to constantly repeat myself every time. Today was the THIRD time they gave me COCONUT CHIPS, instead of cacao nibs! The first two times I corrected it because I checked before leaving but this time I was rushing, & realized when I got all the way home, & now they’re closed. I HATE coconut. I spent $30 today, & I’m highly disappointed & fed up with the continuous mistake. It’s literally all throughout my bowl so I can even pick it out. Just going to throw it away. The energy from the employees is always gloomy. Feels like a funeral every time I walk in. Like they hate being there. I mean I get it but at least welcome me if I’m spending my hard earned money. I NEVER do this review stuff but I’m PISSED!
Atmosphere: 1
Food: 4
Service: 1
Phenomenal LifeStyles
Look, I'm a huge believer that the service and atmosphere can make or break a restaurant. Greet me as I walk into the door. Literally 5-6 people came in while we were here and not a single greeting. No one spoke. Speak loud enough and enunciate your words while taking orders. Know food safety. Know your menu. Take the earbuds out of your ear. Smile and create a good vibe or place to be. Seriously if you are management, actually no, management is probably one of the kids. So if you are the owner of this location secret shop this location over the course of 2 weeks and you'll see exactly what paying customers see.
My only compliments are that the smoothie came out decent and that the staff brought it to me instead of having me pick it up from the counter like most tropical smoothies. However my wrap was placed on the counter and no name was called. No thank you, come back soon, no have a great day nothing.
So I won't come back.
Atmosphere: 1
Food: 4
Service: 1
Jessica Miles
I go to this location at least once a week! The staff specifically the gentleman is very kind and pleasant. He helped me with a technical issue that resulted in my order not processing correctly. He took care of it swiftly with no questions
My gosh! Leya is a multitasking queen that deserves to get paid for 3 people. She was incredibly fast and efficient. As much as I love getting my order super fast, I don’t like the idea of making someone work double to save the owner money and still keep customers satisfied. I’d like to take a second to shame the owner for overworking these two kids and not properly staffing the place. The owner is incredibly lucky to have employees like this, and I hope bonuses are involved. If not, kids, please take it one at a time.
Atmosphere: 5
Food: 5
Service: 5
Chia Banana Boost!!
Great place
Atmosphere: 5
Food: 5
Service: 5
Review: 8.5/10
First time trying this spot, and I was genuinely surprised—in a good way. I ordered the Baja Chicken Burrito, and it was packed with moist, flavorful chicken. The pickled onions added a really nice tang, and the combo of cheese and beans tied it all together perfectly.
I also got a PB&J smoothie with whey protein. The portion sizes for both the burrito and smoothie were generous, especially for just $15 plus tip—definitely a solid value for a quick lunch.
Only downside? The protein shake was a bit on the sweet side for me. I’m sure you could ask for it with less or no added sugar next time.
Staff was friendly and quick, which made the whole experience even better. I’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Service was good.
Atmosphere: 3
Food: 3
Service: 4
Great service.
Atmosphere: 5
Food: 5
Service: 5
If you order from here, I would not recommend modifying the item or ordering any add ons. It will be ignored. It seems to be the standard for mobile orders in this establishment because its consistent. One or two times I understand. It's every single time. There's apparently no attention to detail.
This place seriously needs a new crew. They only tend to online orders the store had people waiting over 30 min walking in while at the store some made an online order and got it first.. as a pregnant woman waiting 30 min in a line this is completely inhumane
Atmosphere: 1
Food: 1
Service: 1
I’ve visited this location several times hoping my experience would improve. I was wrong. This is my last time coming here. Staff don’t greet customers. The short young lady came to the register and stood there. Didn’t say hello or may I take your order. Rude! I observed intently while waiting and she speaks EXTREMELY low. I was standing in front of her and could barely hear her call names. I ordered the chipotle wrap and there was barely any chipotle sauce. Unfortunately, this is on par with previous visits; poor customer service, slow service and inconsistency in quality of food.
Atmosphere: 3
Food: 3
Service: 1
Customer service sucks but the smoothie was good. They don't greet you, and they aren't very polite.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken and Cheese Quesadilla, Super Green Caesar Salad, Caribbean Jerk Wrap, Thai Chicken Wrap, Burrito, Chicken Bacon Ranch Flatbread, Chicken Caprese Sandwich, Baja Chicken Wrap, Three Cheese Quesadilla
Restaurantji Recommends
Prices have been increasing quite a bit
Atmosphere: 5
Food: 5
Service: 5
Both ear plugs was in her ears. She has horrible customer service I was standing there over 8 minutes and she didn’t greet or acknowledge me I had to ask the guy to take my order! Last time I’m coming to this location!
The cashiers need to pay attention & maybe take the AirPods out of their ears. I love Tropical Smoothie but I have to constantly repeat myself every time. Today was the THIRD time they gave me COCONUT CHIPS, instead of cacao nibs! The first two times I corrected it because I checked before leaving but this time I was rushing, & realized when I got all the way home, & now they’re closed. I HATE coconut. I spent $30 today, & I’m highly disappointed & fed up with the continuous mistake. It’s literally all throughout my bowl so I can even pick it out. Just going to throw it away. The energy from the employees is always gloomy. Feels like a funeral every time I walk in. Like they hate being there. I mean I get it but at least welcome me if I’m spending my hard earned money. I NEVER do this review stuff but I’m PISSED!
Atmosphere: 1
Food: 4
Service: 1
Look, I'm a huge believer that the service and atmosphere can make or break a restaurant. Greet me as I walk into the door. Literally 5-6 people came in while we were here and not a single greeting. No one spoke. Speak loud enough and enunciate your words while taking orders. Know food safety. Know your menu. Take the earbuds out of your ear. Smile and create a good vibe or place to be. Seriously if you are management, actually no, management is probably one of the kids. So if you are the owner of this location secret shop this location over the course of 2 weeks and you'll see exactly what paying customers see.
My only compliments are that the smoothie came out decent and that the staff brought it to me instead of having me pick it up from the counter like most tropical smoothies. However my wrap was placed on the counter and no name was called.
No thank you, come back soon, no have a great day nothing.
So I won't come back.
Atmosphere: 1
Food: 4
Service: 1
I go to this location at least once a week! The staff specifically the gentleman is very kind and pleasant. He helped me with a technical issue that resulted in my order not processing correctly. He took care of it swiftly with no questions
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie & a Quesadilla
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