Dunkin'
3418 Warm Springs Ave, The Villages
(352) 626-9086
Recent Reviews
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I wish I could rate this location with negative stars. Horrible customer less service. No other customers inside or the drive through. Walked out. Too many other options. Sad
Atmosphere: 1
Service: 1
0 star review on this Dunkin' Donuts! The staff are extremely rude! As a business owner myself if I had hired them they would be fired first day! I have came to this Dunkin’ many times and got attitudes from the teenagers that work there because I want light ice in my refresher because two sips and it’s empty. The customer should come first in every aspect of the business not your pride! For this, you lost my business at this location. I have probably spent over $250.00 in total at this location. Horrible service every time.
Atmosphere: 1
Food: 1
Service: 1
Great place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Croissant, Loaded Hash Browns, Dunkin' Energy, Egg and Cheese with Chipotle Aioli, Maple Sugar Bacon Breakfast Sandwich, Wake-Up Wrap - Maple Sugar Bacon
They sell day old doughnuts and bagels
Atmosphere: 3
Food: 2
Service: 3
This is the only place that makes my iced coffee perfect… whoever is making it needs a raise
Old donas bad coffee
Ordered a cold iced drink. It tasted like water
Atmosphere: 3
Food: 1
Service: 3
I had decided to stop at this location on my way to a business account after having stopped at the Brooksville Dunkin #351384 on Cortez Blvd. 20 minutes earlier and being left very disappointed after receiving two spongy non-glazed French Cruellers at that location via the drive-thru (public entry doors were locked).
I was telling the Dunkin associate here about my experience at the Brooksville location and asked if their French Cruellers were fresh and glazed after spotting them from a distance and she kindly brought the tray over to me so that I could see for myself. All I could say is that the difference was night and day visually and taste wise as well! (see photo) The very nice lady on her way out the door (named Dee) overheard my complaint to the associate and much to my surprise informed her to give the French Cruellers to me at no charge stating that regardless of where I had purchased the dissapointing donuts that Dunkin would do right by me to ensure customer satisfaction!
Now that's what I call customer service and integrity!👍🏼🙂
Thanks again Dee & associate!
I'll be sure to drop in again when I'm in the area!
All the best!😊
Rafael
Atmosphere: 5
Food: 5
Service: 5
Ran by here around 9:30am on a Thursday, everything we ordered was fresh and delicious. Do plan on stopping by again next time I'm in the area!
Atmosphere: 5
Food: 5
Service: 5
The worst service ever! They forgot our mobile order after asking then give us we also placed 2 other orders took forever. Worst customer service ever
Restaurantji Recommends
Terrible customer service. Rude! Slow service!! Stay away from this place! Food took for EVER to get!!!!
Service: 1
Love the $6.00 meal. Can get decaf coffee instead and dairy alternative milk
Atmosphere: 5
Food: 5
Service: 5
Just went through the drive thru and got a bagel with cream cheese. Got to work and the thing was hard as a rock. Tried to call and can't get threw. The hell with this place
Atmosphere: 1
Food: 1
Service: 1
Very knowledgeable and patient staff because I had no idea what my daughter (who wasn't with me)was requesting 😅 She said they got it right and it was perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Energy
Almost Every time I go here they get the order wrong and have hella attitude
Atmosphere: 1
Food: 2
Service: 1
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