Discover Titusville's finest Mexican eateries with Restaurantji's guide.
Customers` Favorites
Customers` Favorites
“Wonderful restaurant great staff“
Customers` Favorites
“June 9, 2024 6:45pm arrival To start with the background of tonight's experience there were 3 us tonight for dinner. I'm a server at a locally, my sister's been in hospitality management/sales, and our wonderful mother has spent upwards of 50+ years in hospitality/service (sorry mom!) Our server Michael started by taking our order without a pen & paper or tablet within sight. Starting with my sister first, my mother then myself he had forgotten my sisters order by the time he got done with mine. My sister and myself ordered honey-vanilla margarita's before the food and while tasty they had very little alcohol. Typically I'll order one drink and 2 if I'm feeling extra spicy. I ordered a second drink with my food which sat on the bar for over 8 minutes (I should have gotten it myself but as a server i would never do that to MY server)before I stopped looking at the clock. My sister had a chimichanga which was okay while being nothing impressive. My mother ordered a burrito with double black beans which the second order of beans did not arrive with the food, and lastly myself which ordered a mojara with the fish being over fried almost to the point of a dirty/burnt taste. While the food preparation was not our server's fault his inattentiveness was because my salad that I ordered with honey mustard never came until I asked for it TWICE along with my second drink that spent over 8 minutes wasting away in front of me on the bar counter, along with Michael forgetting not once or twice, but THREE entire times to get my mother's second half of her double black beans. He took checks and cashed out 2 tables before having any approach to fixing our issues which ultimately made the entire atmsphere uncomfortable as we watched him take care of guest who had been finished eating. we watched our food get cold(or not delivered at all). Poor Michael was visibly shook and refused to come check on us once we finally received everything to make sure everything was okay. My sister sat parched without another delicious margarita for over 10 minutes before she decided she would do without. I had to get our server's attention for the check, a box for the cats to enjoy, and to speak the manager regarding our concerns. With the nicest tone possible I explained to the manager about the waiter not writing anything down, the complete lack attention to our food which half of was wrong, the server never coming back so I couldn't get the correct dressing. she didnt seem too concerned but offered nothing in compensation, no dessert was offered by staff or management at the end of our meal. I told the server what I said to the management on my way out and he raised his voice to the point of yelling/stuttering at me saying he needed to explain himself, which I promptly cut him off saying he should listen instead because I'm trying to help him. I hate to write this but I was planning on leaving $50 on a $100 tab and our service just wasnt deserving of such. I left $10 to cover the bar and busser which he didn't deserve but I can't conciously make my server tip out from their own pocket. I really should have asked for the bar tender, food runner and busser's attention to tip them myself but after being yelled at for voicing my concern it was best that I just left. PLEASE PLEASE PLEASE use this as training reference to make your business better one employee at a time, from server, management and beyond. As a guest who is on the service side 5-7 days a week I just felt as if nothing was done about the situation and I left with utter dissatisfaction. Understandably things happen but from the beginning of forgetting my sister's order, my salad arriving with the wrong dressing, watching my drink die on the bar as he passed it 5x, not bringing everything as ordered, and to top it off watching credit cards being ran instead of fixing our situation was the icing on the cake. A simple gesture of taking that salad off, a free drink or dessert would have made all the difference from “
Customers` Favorites
“Awesome food!! Great lunch spot!!! Great service!! Will be back when in Titusville area!!“
Customers` Favorites
“This is our favorite restaurant! We go there weekly. Everything we have ever ordered is so good and the salsa is always so fresh!! Tableside guacamole is a must try also..J is our favorite server!“
Customers` Favorites
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“Outstanding food prepared to order and great service! Will be back soon“