Steak 'n Shake
$ • Burgers, Fast Food
Hours:
2567 E, 2567 State Rd 60, Valrico
(813) 657-3558
About Steak 'n Shake
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Steak 'n Shake Reviews
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Stay far, far away.
And definitely DO NOT order for 'pickup' using the app. It allows you to, but when you get there, the doors are locked (even though they are clearly supposed to be open). You get to stand in the super slow drive thru line (wrapped around the building) to pick up your food which will most likely be cold when you get there.
The three lazy potted plants posing as employees obviously lock the doors to avoid extra work. I'll be calling corporate to...read full review
On Saturday afternoon we ordered food through the app & did it for curbside and paid for it online. Waited 20 minutes and went to the curbside parking spot. Tried to call the number on the curbside sign to get our food multiple times and we got no answer, after another 10 minutes of no one coming my husband went to the door to see what was going on. The doors were locked so he had to knock. The guy inside waved my husband off multiple times and told him to get into the drive thru,...read full review
this location has improved greatly with new management. Much better group of employees, better food, and better service. happy to see the improvement.
Ratings
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
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Steak 'n Shake is a restaurant that serves good food, with some recent improvements in service. The staff has been noted as friendly and interactive, with one employee, Jojo, praised for running around to ensure food is delivered, tables are cleaned, and supplies are filled. Recently, customers have experienced quick service, especially in the drive-thru, where wait times have been short, even during busy hours. The manager has received positive feedback for being polite and ensuring that orders are served fresh and promptly. While the atmosphere is still considered tacky and greasy, with sticky floors and surfaces, the food remains hot and fresh. Customers have enjoyed meals like the grilled cheese and Vanilla Milkshake, as well as the Oreo Milkshake. However, some reviews mention that service can still be slow and uncommunicative at times, with some staff not smiling or greeting customers. The restaurant offers good parking, but vegetarian options are not available, leaving some aspects of the experience underwhelming.