I am hoping this review gets the attention of the franchise owner. I go to this establishment literally every single day. I order mostly on the app but this morning I did not. I got right up to the speaker and ordered my usual order. The gentleman was nice and quick to take it. But when I got to the window, there was a woman there that I have never seen prior. She asked me my name which I replied “Marissa” she was crinkling a back in her hand and basically threw it at me and when I looked inside, I told her this was not mine and she took it back. She handed me 2 of the 4 drinks I ordered and asked me two times in a row what donuts I ordered. I re told her the order and watched her walk over to the donuts and put them in a bag and then walk them over to the window where she sets them down then begins to yell about the next order and the register not working. Then she looks at me and asks what I was waiting on. I told her again and she grabs the bag and begins to almost fall asleep as she’s handing me the bag. This is when I began to piece together that this woman was clearly on drugs, while working. After finally getting our food, I told her we were just waiting on one small hot cappuccino. She asked me to pull forward and someone would bring it out. I sat there for 10 minutes when I finally made my husband go inside, where he said they forgot or the window girl clearly didn’t tell anyone. But while inside he witnessed this girl being irate and throwing receipts and smashing them down on the counter. This is not okay. For the safety of employees and other customers.
Atmosphere: 1
Food: 4
Service: 1
Joseph Foster
Great DD food. Excellent service! Great location.
Atmosphere: 5
Food: 5
Service: 5
Judith Greco
Coffee great, donuts good, and service was excellent.
Atmosphere: 3
Food: 4
Service: 5
terry wilcox
Love Dunkin’ iced caramel coffee light ice and extra cream and sugar,normal get through the drive through and they had this chorizo and egg wrap that was good but then also the sausage egg and cheese croissant is really good also.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Sandwich
Gwen Faucett
The the GM is a pleasant to work with. Always in a good mood.
Atmosphere: 5
Food: 5
Service: 5
Angela Arico
Very loud music. Employees playing around in back yelling and squealing. Not conducive to have coffee and chatting with friends.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Turkey Sausage Egg and Cheese, Donuts
Richard Dickman
Best coffee!
John Plachta
No donuts with nuts.
Atmosphere: 5
Food: 1
Service: 5
Justin O'Connor
Great staff.
Atmosphere: 4
Food: 5
Service: 5
Dmitry Sinelnikov
Horrible service. Drive-through only. Don't even try to order online, they do not have 50% of regular breakfast menu including bagels. Visited on January 4th 2024, the shift manager was extremely rude. After I realized that the bagels I ordered were not in the bag and politely asked to bring it to me I heard a lot of nasty words and a "fairy tale" about a truck with the bagels that came empty.
It legitimately took 25 min to get coffee after ordering inside. Actually ridiculous.
Atmosphere: 2
Food: 2
Service: 1
J N
This Dunkin is regularly “out” of what I ask for. Usually it’s the double chocolate donuts, today their latte machine was broken and they “weren’t sure” if they could make 25 ct of blueberry munchkins. Surprising that this has been a consistent theme over the last 12 months. It’s within a couple miles of house so I keep trying to give it another chance. Hopefully they read reviews and improve so we can go there.
Food: 1
Service: 1
Kendall Carlile
Never had any problen with the quality of the product and the service is good. But a never ending closed lobby...
Atmosphere: 1
Food: 5
Service: 5
Kristi (Pookie)
the ladies that work the morning are absolutely amazing i go here every morning before work and they remember what i like! they are always friendly and fast best dunkin in town!
Atmosphere: 5
Food: 5
Service: 5
Jazz Tap
I live near this Dunkin’ Donuts full time for 3+ years(seasonal 10+ years) and there’s always an excuse why the lobby is not open and you can’t mobile order. This is the worse Dunkin l have experienced and I travel all over the US for my job. Food is as ordered but it’s the inconvenience of no mobile ordering and the lobby not open. Today there is a leak inside! I really wonder if that’s true! Maybe it’s time to become a Starbucks customer!
I am hoping this review gets the attention of the franchise owner. I go to this establishment literally every single day. I order mostly on the app but this morning I did not. I got right up to the speaker and ordered my usual order. The gentleman was nice and quick to take it. But when I got to the window, there was a woman there that I have never seen prior. She asked me my name which I replied “Marissa” she was crinkling a back in her hand and basically threw it at me and when I looked inside, I told her this was not mine and she took it back. She handed me 2 of the 4 drinks I ordered and asked me two times in a row what donuts I ordered. I re told her the order and watched her walk over to the donuts and put them in a bag and then walk them over to the window where she sets them down then begins to yell about the next order and the register not working. Then she looks at me and asks what I was waiting on. I told her again and she grabs the bag and begins to almost fall asleep as she’s handing me the bag. This is when I began to piece together that this woman was clearly on drugs, while working. After finally getting our food, I told her we were just waiting on one small hot cappuccino. She asked me to pull forward and someone would bring it out. I sat there for 10 minutes when I finally made my husband go inside, where he said they forgot or the window girl clearly didn’t tell anyone. But while inside he witnessed this girl being irate and throwing receipts and smashing them down on the counter. This is not okay. For the safety of employees and other customers.
Atmosphere: 1
Food: 4
Service: 1
Great DD food. Excellent service! Great location.
Atmosphere: 5
Food: 5
Service: 5
Coffee great, donuts good, and service was excellent.
Atmosphere: 3
Food: 4
Service: 5
Love Dunkin’ iced caramel coffee light ice and extra cream and sugar,normal get through the drive through and they had this chorizo and egg wrap that was good but then also the sausage egg and cheese croissant is really good also.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Sandwich
The the GM is a pleasant to work with. Always in a good mood.
Atmosphere: 5
Food: 5
Service: 5
Very loud music. Employees playing around in back yelling and squealing. Not conducive to have coffee and chatting with friends.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Turkey Sausage Egg and Cheese, Donuts
Best coffee!
No donuts with nuts.
Atmosphere: 5
Food: 1
Service: 5
Great staff.
Atmosphere: 4
Food: 5
Service: 5
Horrible service. Drive-through only. Don't even try to order online, they do not have 50% of regular breakfast menu including bagels. Visited on January 4th 2024, the shift manager was extremely rude. After I realized that the bagels I ordered were not in the bag and politely asked to bring it to me I heard a lot of nasty words and a "fairy tale" about a truck with the bagels that came empty.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Donuts
Restaurantji Recommends
It legitimately took 25 min to get coffee after ordering inside. Actually ridiculous.
Atmosphere: 2
Food: 2
Service: 1
This Dunkin is regularly “out” of what I ask for. Usually it’s the double chocolate donuts, today their latte machine was broken and they “weren’t sure” if they could make 25 ct of blueberry munchkins. Surprising that this has been a consistent theme over the last 12 months. It’s within a couple miles of house so I keep trying to give it another chance. Hopefully they read reviews and improve so we can go there.
Food: 1
Service: 1
Never had any problen with the quality of the product and the service is good. But a never ending closed lobby...
Atmosphere: 1
Food: 5
Service: 5
the ladies that work the morning are absolutely amazing i go here every morning before work and they remember what i like! they are always friendly and fast best dunkin in town!
Atmosphere: 5
Food: 5
Service: 5
I live near this Dunkin’ Donuts full time for 3+ years(seasonal 10+ years) and there’s always an excuse why the lobby is not open and you can’t mobile order. This is the worse Dunkin l have experienced and I travel all over the US for my job. Food is as ordered but it’s the inconvenience of no mobile ordering and the lobby not open. Today there is a leak inside! I really wonder if that’s true! Maybe it’s time to become a Starbucks customer!
Atmosphere: 1
Food: 4
Service: 1