Wendy's

Name: Wendy's
Address: 4331 S Tamiami Trail, Venice, Florida, 34293, US
Telephone: (941) 492-5166
Price range: $
Rating: 2.7

$ • Fast Food, Burgers

Hours:
4331 S Tamiami Trail, Venice
(941) 492-5166

Menu Order Online

About Wendy's

Wendy's is a fast food restaurant that offers a variety of menu items, including burgers and baked potatoes. Customers have praised the burgers for being hot, juicy, and made with the right amount of condiments. However, the restaurant has experienced issues with running out of baked potatoes and the staff’s response to this has been apathetic. Some customers have also noted that the buns can become soggy due to wet lettuce and tomatoes, which affects the quality of the burgers.

Recent reviews highlight problems such as long wait times, with one customer waiting 30 minutes for their food during a short break. There were issues with orders, such as chili cheese fries being served with nacho cheese sauce despite specific requests to avoid it, and incorrect orders being handed out. Several customers reported that their food was cold, with nuggets being tough and chewy. The smell of old fryer oil and a smoky kitchen atmosphere were also mentioned, raising concerns about safety and cleanliness. Service has been described as slow, unfriendly, and inconsistent, with some customers expressing frustration over incorrect or missing items and rude staff behavior.

Despite these issues, there have been positive experiences, such as a manager named Kelly who addressed concerns and promised to take care of customers on future visits. Customers have also expressed a preference for the other Wendy's location nearby, citing friendlier service and fresher food, especially noting frequent receipt of cold nuggets at the current store. Overall, while the burgers are generally appreciated, the restaurant has struggled with maintaining quality and service standards according to recent reviews.