I visited your location at the TA Vero Beach #0197. My experience at this restaurant was extremely upsetting, not just because of the poor service, but because of the comment made by management. After I had decided for the sandwich + chips instead of the full meal, the manager said behind my back — and then admitted to saying — “It’s only $1.60 difference, can’t she pay $1.60?” That comment was humiliating, unnecessary, and completely unprofessional. It wasn’t about the money; it was about being treated with basic respect as a customer.
No customer should ever be spoken about that way, especially by someone in a leadership position. This experience left me feeling disrespected and uncomfortable. Because of the rude behavior, lack of professionalism, and poor customer service, I will not be returning and cannot recommend this restaurant to anyone. FYI rude manager, I only had the Ultra credit meal for $17 and was not goin back to the truck to go get change.
Nugzar Gulaliyev
This subway will charge you almost double for your order if you don’t pay attention, service is poor and communication is horrible. Be aware when you order your sub. Ordered 6” sub got charged for 12” and he still won’t apologize for his unprofessional behavior.
kerby dorvil jamil
Get another Staff they look High don’t wanna serve peoples
Atmosphere: 1
Food: 1
Service: 1
Dan
I think I just ate my Subway sandwich I've ever had!! Vicki was so nice and pleasent, she made my sandwiches perfectly and they were delicious.. I am so satisfied with the kind respectful service and perfect sandwiches that this is now my permanent Subway!! 5 stars all the way!!
Axel
This is what you can buy x $9:08 dollars. One slide of cheese, one of turkey, one of ham and one of beef. Ridiculous. It’s a highway robbery.
Atmosphere: 2
Food: 3
Service: 3
Rus Kod
She made my steak and egg sub and then completely wasted my time. After more than 10 minutes struggling with the register, she told me I had to pay cash — which is basically extortion. I even gave her extra time by grabbing more items, but when I came back, she said she had to call someone to figure it out. When I told her she wasted my time, her response was, “Cry me a river.”
I don’t usually write reviews, but this was one of the worst customer service experiences I’ve ever had. The cashier not only wasted my time, but also disrespected me as a customer and mocked me instead of doing her job. If this is how your staff treats people, it reflects extremely poorly on your business. This behavior is unacceptable, unprofessional, and needs to be addressed immediately.
Atmosphere: 1
Food: 1
Service: 1
JS_VIDEO_PRODUCTION JS-production
O shit The girl who serves is super rude. I said good morning and she got into an attitude because she was eating during work hours and didn't have any costumers. Then she treated me with a bad temper. I simply told her thank you. I don't want to eat here anymore. The food might upset my stomach because of your bad treatment. She didn't care about losing a customer, which represents an economic loss for Subway. They should have better staff or at least need verbal education
Tammy Duncan
Needs adult supervision! All young people playing around. Eating area a mess. I wouldn't go back.
Food: 2
Gage Mauthner
I ordered two bmts and they only had pepperoni on them
Atmosphere: 1
Food: 1
Service: 1
dominique penen
Terrible service, lacking in kindness, as if the food was being given to me. The amount of ingredients in my sandwich was minimal, and the lady serving was racist.
I have never been to a more rude Subway!! Get new help!! Ended up not ordering anything!! Walked away!!
Atmosphere: 1
Food: 1
Service: 1
Papa G's Adventures
I used to make it my business to stop at this Subway because I wanted to support the owner and I got great service. Not the case this time. The two ladies appeared to be upset with a schedule or something. I ordered a roast beef sandwich thinking that it was the garlic roast beef. No big deal. As I am not a student of the Subway menu, I obviously ordered incorrectly and should have stated “garlic”. The two ladies had derogatory commentary online incorrect ordering process. Service has definitely changed at this location. I will not be in such a hurry to come and support this business in the future. Demeanor and attitude of two ladies working was simply unwelcome, and not at the levels that used to be. I simply believe that Colts working should focus on providing a positive experience for customers coming in. I still wish this business is the best in the future.
Simona Lup Camelia
Thank you for the best churo!
Atmosphere: 5
Food: 5
Service: 5
Bunyodjon Fozilov
He treats you very badly, he doesn't respect you.
Vivek More
Terrible service. People here are unnecessarily rude to customers
Unprofessional, Disrespectful, and Disappointing
I visited your location at the TA Vero Beach #0197. My experience at this restaurant was extremely upsetting, not just because of the poor service, but because of the comment made by management. After I had decided for the sandwich + chips instead of the full meal, the manager said behind my back — and then admitted to saying — “It’s only $1.60 difference, can’t she pay $1.60?” That comment was humiliating, unnecessary, and completely unprofessional. It wasn’t about the money; it was about being treated with basic respect as a customer.
No customer should ever be spoken about that way, especially by someone in a leadership position. This experience left me feeling disrespected and uncomfortable. Because of the rude behavior, lack of professionalism, and poor customer service, I will not be returning and cannot recommend this restaurant to anyone.
FYI rude manager, I only had the Ultra credit meal for $17 and was not goin back to the truck to go get change.
This subway will charge you almost double for your order if you don’t pay attention, service is poor and communication is horrible. Be aware when you order your sub. Ordered 6” sub got charged for 12” and he still won’t apologize for his unprofessional behavior.
Get another Staff they look High don’t wanna serve peoples
Atmosphere: 1
Food: 1
Service: 1
I think I just ate my Subway sandwich I've ever had!! Vicki was so nice and pleasent, she made my sandwiches perfectly and they were delicious.. I am so satisfied with the kind respectful service and perfect sandwiches that this is now my permanent Subway!! 5 stars all the way!!
This is what you can buy x $9:08 dollars. One slide of cheese, one of turkey, one of ham and one of beef. Ridiculous. It’s a highway robbery.
Atmosphere: 2
Food: 3
Service: 3
She made my steak and egg sub and then completely wasted my time. After more than 10 minutes struggling with the register, she told me I had to pay cash — which is basically extortion. I even gave her extra time by grabbing more items, but when I came back, she said she had to call someone to figure it out. When I told her she wasted my time, her response was, “Cry me a river.”
I don’t usually write reviews, but this was one of the worst customer service experiences I’ve ever had. The cashier not only wasted my time, but also disrespected me as a customer and mocked me instead of doing her job. If this is how your staff treats people, it reflects extremely poorly on your business. This behavior is unacceptable, unprofessional, and needs to be addressed immediately.
Atmosphere: 1
Food: 1
Service: 1
O shit The girl who serves is super rude. I said good morning and she got into an attitude because she was eating during work hours and didn't have any costumers. Then she treated me with a bad temper. I simply told her thank you. I don't want to eat here anymore. The food might upset my stomach because of your bad treatment. She didn't care about losing a customer, which represents an economic loss for Subway. They should have better staff or at least need verbal education
Needs adult supervision! All young people playing around. Eating area a mess. I wouldn't go back.
Food: 2
I ordered two bmts and they only had pepperoni on them
Atmosphere: 1
Food: 1
Service: 1
Terrible service, lacking in kindness, as if the food was being given to me. The amount of ingredients in my sandwich was minimal, and the lady serving was racist.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I have never been to a more rude Subway!! Get new help!! Ended up not ordering anything!! Walked away!!
Atmosphere: 1
Food: 1
Service: 1
I used to make it my business to stop at this Subway because I wanted to support the owner and I got great service. Not the case this time. The two ladies appeared to be upset with a schedule or something. I ordered a roast beef sandwich thinking that it was the garlic roast beef. No big deal. As I am not a student of the Subway menu, I obviously ordered incorrectly and should have stated “garlic”. The two ladies had derogatory commentary online incorrect ordering process. Service has definitely changed at this location. I will not be in such a hurry to come and support this business in the future. Demeanor and attitude of two ladies working was simply unwelcome, and not at the levels that used to be. I simply believe that Colts working should focus on providing a positive experience for customers coming in. I still wish this business is the best in the future.
Thank you for the best churo!
Atmosphere: 5
Food: 5
Service: 5
He treats you very badly, he doesn't respect you.
Terrible service. People here are unnecessarily rude to customers
Atmosphere: 1
Food: 3
Service: 1
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