Pollo Tropical
$ • Chicken, Latin American, Chicken Shop
Hours:
4335 Norfolk Pkwy, West Melbourne
(321) 952-6977
About Pollo Tropical
Customers' Favorites
Pollo Tropical Reviews
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That sunny isles manager Ronny Nadal only acts drunk with the workers, people look at him in the clubs, whether the one near the chicken or others doing ridiculous things and the worst thing is with the tropical chicken shirt the owner should see that and above all Put professional staff, not bad-looking people, it would be the same with the staff who only give bad service and the food is super cold and disgusting.
What a horrible place to get food!
WHY DOES THE COMPANY KEEP THIS LOCATION OPEN?????
WHY IS THERE NOT A MANAGER CHANGE BEIMG DONE?????
Ordered delivery and the food was hours if not a day old! Hard chicken with no taste, sides were missing all together and sauce I ordered extra of and bread were missing!!!
Your lovely store doesn’t answer their phone!!
Yes what great management you have!! NOT!!
Went back two days later and what great ghetto,...read full review
We love it! In Atlanta we met for lunch there nearly daily!! Can’t wait to try this one as we recently moved to Florida ????
Ratings
Menu
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
People in West Melbourne Also Viewed
Pollo Tropical is a restaurant that offers a variety of dishes, including a crispy chicken bowl and grilled chicken. The garlic sauce and cheesy yuca bites are popular items among customers. The afternoon staff on Tuesday is noted to be awesome, with everyone helping each other and providing pleasant service. While the service quality can vary, with some staff being fast and accurate, others may not respond kindly when answering questions. On a positive note, the food is consistently tasty and can compare to other Pollo Tropical locations. Many customers appreciate the fresh and hot meals cooked right in front of them at the grill, contributing to a healthier fast-food option. However, there have been instances where orders were mixed up, leading to confusion and some unnecessary drama. Overall, the restaurant can provide a satisfying dining experience with some inconsistencies in service, but it is often recognized for its warm atmosphere and friendly staff. The fried plantains and chicken receive praise, although some items like the black beans and fried yuca may need more flavor.