Pollo Tropical
$ • Chicken, Latin American, Fast Food
Hours:
3085 45th St, West Palm Beach
(561) 689-3562
About Pollo Tropical
Customers' Favorites
Pollo Tropical Reviews
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Nice location very clean fresh food. Mirlande goes above and beyond every time I come there for lunch.she a very good manager love her customer serves with a smile thank you pollo
This location forgets to put something in our bag every single time we go. Never fails. Also takes about a half hour to get your food no matter how little people are in line.
2 days back to back they’ve messed up an identical order that only had 2 meals on it. You can’t reach customer service because no one answers and they don’t rectify the situation in store.
Ratings
Menu
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
People in West Palm Beach Also Viewed
Pollo Tropical is a restaurant known for its tasty chicken and pork dishes. The 45th Street location is recognized for having great cooks, while the drive-thru service and food quality are generally good. Recently, management and employees have been doing a great job, improving the overall experience. The staff is friendly, helpful, and efficient, and the restaurant is very clean and well kept. Customers enjoy the variety of sauces and the well-seasoned beans, which add to the flavor of their meals. However, there are still areas for improvement, such as customer service, as some staff may struggle with English. A recent visit showed that the drive-thru could benefit from friendlier interactions, as one customer reported a lack of greetings and pleasant conversation. Sometimes, orders can be mixed up, which shows some inconsistency. Despite this, Pollo Tropical remains a decent dining option, especially when the restaurant is open for dine-in.