Starbucks Coffee Company
$ • Coffee Shops
Hours:
Int'l Airport, James L Turnage Blvd, West Palm Beach
(561) 406-7171
About Starbucks
Starbucks Reviews
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The gentleman that greeted me to take my order was extremely polite and very connected with the customers. Customer service is hard to find nowadays so my experience was very pleasant.
So I try to follow my usual routine on my early morning departures... an iced decaf mocha...been ordering it at the airport for years (including last week)...
Informed in a very curt manner that this Starbucks doesn't serve decaf because they don't sell enough.... wow. Didn't know Starbucks was that hard up for cash.... at 5 bucks a shot they shouldn't be....
Now before you start with the decaf jokes....I can't do caffinated due to migraines but need that psychological...read full review
I just finished buying a PSL at the upper level concourse B. The staff is unprofessional and rude, not what I would expect at a Starbucks. When I'm paying over 5 dollars for a drink, I'd expect better service and standards from staff. They forgot to make my drink when there was only one person ahead of me. After waiting they asked if I was waiting for something... yep, the drink I just ordered 5 seconds ago. They were too busy gossiping and laughing about other people to be concerned...read full review
Menu
Hours
| Monday | 4:30AM - 7PM |
| Tuesday | 4:30AM - 7PM |
| Wednesday | 4:30AM - 7PM |
| Thursday | 4:30AM - 7PM |
| Friday | 4:30AM - 7PM |
| Saturday | 4:30AM - 7PM |
| Sunday | 4:30AM - 7PM |
People in West Palm Beach Also Viewed
Starbucks Coffee Company is a popular coffee shop located in various airports. Despite its widespread presence, the customer experience can vary depending on the specific location.
At some Starbucks outlets, the staff is reported to be more interested in their own conversations than providing efficient service to customers. Complaints include long wait times, undercooked food items like egg bites, and subpar hot chocolate. Customers have expressed the need for better customer service training and improved organization to enhance the overall experience.
On the other hand, some Starbucks locations are praised for their fast and efficient service, even when dealing with a large influx of travelers. The quality of the drinks and bakery items is generally reported as satisfactory, though there have been concerns about potential watering down of iced beverages.
Overall, the Starbucks experience seems to be a mixed bag, with some locations struggling with staffing and organization, while others manage to provide a more streamlined and enjoyable coffee-drinking experience for airport travelers.