Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
14180 W Colonial Dr, Winter Garden
(407) 614-1805
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
On at least 3 separate occasions, they have just pretended they didnt see customers instead of saying something like, "be right with you". The ones at the grill will stare at you as youre waiting, but look away when you look at them. They wont call for anyone unless you specifically ask them to. Its so odd. Its genuinely like the staff is scared of, or annoyed by, customers. Ive waited for 6min before giving up and leaving across the street to the dunkin donuts.
They have trouble getting it right. Two times in a row they could not do an inversion of our blizzards. Today they couldn’t get the French silk pie blizzard remotely close. It was a vanilla with pie crust chunks. I was too far away to go back. Super disappointed when you expect consistency from a place like this. I just wanted what I ordered.
Horrible staff. They can’t even get an order right when taking it down on a computer that has pictures. Then they make you wait 20 minutes for a blizzard after giving you the car behind you their food first. Not to mention they asked you for payment for their food as well. Then when you cancel the order and want your money back they get pissed and say it ain’t my fault. I will never go back. This place is surprisingly still open. I don’t see it lasting unless they fix their...read full review
Ratings
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10PM |
Dairy Queen Grill & Chill offers great food and service, with customers appreciating the warm welcome and quick service. The excellent service from staff members, like Zack, has been highlighted, as he was friendly and attentive, ensuring everything was perfect. The cheeseburger and chicken fingers are recommended dishes, and the food is generally good. However, there have been minor mishaps, such as a messed-up blizzard and issues with supply management, as some items were out of stock during visits. Despite these inconveniences, the staff promptly addressed issues, including cleanliness in the women’s bathroom. The only downside remains the inconvenience of needing to travel to other locations.