Chili's Grill & Bar
2821 Ledo Rd, Albany
(229) 432-1035
Recent Reviews
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Get the patron margarita. That was on point!
Loveeeee it
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Fajitas, Fries, Steak, Triple Dipper
Nice environment. Gabriel was a great server. She was alert, empathetic, professional, patient, and prompt.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fajitas, Cajun Chicken Pasta, 3 for Me
the food took to long to come out and the steak was to fatty and not cooked to my fathers liking
Atmosphere: 1
Food: 1
Service: 4
This was my first time at Chili's.
Atmosphere: 3
Food: 2
Service: 4
one of my favorite restaurants. the triple dipper is the best thing on the menu. i get mine with the burger bites, southwest chicken eggrolls and the mozzarella sticks. the drinks are also really good. the texas strawberry lemonade and the captain’s castaway are my favorites.
Atmosphere: 5
Food: 5
Service: 5
Giving three stars only because our server, Larry, was very kind, patient and helpful. We were on the road and stopped to get some dinner. We were seated immediately. We ordered a water, strawberry lemonade, and chips. All which came out within minutes. Food orders were taken and food also came out very quick. We had our entrees within 10-15 minutes of being sat which was nice for us since we were traveling but could feel rushed to others.
I am a vegetarian and it seemed the management wanted to up-charge for any request I tried to order the vegetarian version of. Why would I pay more when I am asking you to remove the meat or substitute the meat for a veggie? For example the Cajun pasta with chicken was $14.99. I ordered the pasta, sub broccoli for the chicken. I was then charged $14.99 plus a side of broccoli $3.50 when I substituted the chicken. Once I tried my entree I was not satisfied but I was already full off the appetizer so I just let it be. Sadly my bread was soggy. The pasta sauce was regular Alfredo with no Cajun seasoning and the pasta was covered in so much sauce it was hard to eat. I should've notified the server and I will honestly note that I did not. Since we paid at the table tablet no staff returned to check in. On a positive note, my boyfriend ordered the triple dipper and loved it.
The staff dynamic here was strange. It seems like one of the staff had their family hanging out in a nearby booth. We could hear the children yelling, the adults yelling at the child, etc. It was a strange because you could tell the staff were working but also hanging with this group. I have been a GM for multiple restaurants and I thought this was very unprofessional. I wish we were not seated near it at least. A manager it seemed was also discussing work issues with other staff on the floor as well for guests to hear, which I thought was inappropriate. It just killed our vibe and we were excited to relax and be out of the car.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Chips & Salsa
The New Christmas drink was 10/10
Atmosphere: 5
Food: 5
Service: 5
Price to high for the Lil food they give you. -10 the score for me.
Was literally only five people in the inside and one outside and no one would even service us. The young lady was nice sitting us and we sat for 10 minutes and two severs came from the back and looked at the table at us and wouldn’t even walk over. They just stood there having a conversation. Then the one that sat us at the table came out and seen we still haven’t been served and we just walked out and she didn’t even ask what’s going on or anything. Was not busy at all to be treated like this.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Ordered the old timer hamburger and fries. Total waste of money. Burger was dry, tasteless and bland. Absolutely no seasoning. We added some salt/pepper ourselves. Horrible! I could have made a much better burger at home. This was the first time we’ve been in there in a couple of years. Not good food!
Atmosphere: 2
Food: 1
Service: 2
For the last time Chilis screwed up ANOTHER order. Missing items, food wrong and received items not even ordered. Y’all crying for higher wages and bigger tips but can’t get a simple order correct. After seeing the inside of this restaurant I can see why the food is as bad as it is. Only in
Atmosphere: 1
Food: 1
Service: 1
I went with my family , the food was very cold and I was so dissatisfied with the food and the manager said he couldn’t take off my food , I spent 100 dollors for two people and we didnt even eat it , overall my experience was horrible never again
Atmosphere: 2
Food: 1
Service: 2
The food was absolutely horrible! It was cold and not at all good. I am sure other locations are better. The manager was unwilling to discount or take the food off although we could not eat it. We even sent it back to be reheated hoping it would be better. We wasted $120 on dinner for two but I will NEVER come back or do buisness here again. I DO NOT RECOMMEND!!!!!!!!!!!
Atmosphere: 2
Food: 1
Service: 3
I liked everything. But spice levels were really too much. Especially on beans and meat... The fajitas toppings had cheese, tomato, sour cream had only teaspoon full portions. Not enough.
Atmosphere: 5
Food: 4
Service: 5
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