Came in to gusto and Tay Tay took my order she has great customer service and is a great person. I highly recommend this location
Atmosphere: 5
Food: 5
Service: 5
Lauren Yntema
ORDERED for a Business Lunch, on-site in our Athens office , via UberEats. After a sub-par Uber Eats delivery, our order was only half delivered. The driver forgot to get the other bag which were very clearly marked "Bag 1 of 2" and "Bag 2 of 2".... Regardless, Tyler, the Operator of this location, came to the rescue and hand-delivered the remainder of our order! Very friendly and I appreciate his willingness to go above & beyond in this situation. HIGHLY RECOMMEND Gusto! in Athens, the Operator really helped me out in a big way today. I have eaten both on-site and had their food offsite, and I enjoy it very much.
Atmosphere: 5
Food: 4
Service: 5
Alisha Ajagbe
Food is amazing! The customer service however needs work.
Atmosphere: 3
Food: 5
Service: 2
Kayla Garrison
So impressed! Not only was the food great, but the staff MADE my experience 10/10. They were very helpful & accommodating when I was struggling to make my order decision.
One particular staff member, Sharri is a gem. Like, WOW. You think you’re just going to pick up a quick lunch, but then feel so encouraged by the kindness and intentionality shown by a staff member! Her kindness and willingness to go above & beyond to demonstrate customer service, care, and hospitality will stick with me FOR LIFE.
I also had the pleasure of meeting Tyler - and he had that SAME vibe of authentic excellence and customer care.
For the food - I ordered the Polynesian Bowl w/ Grilled Chicken, original sweet potato chips, & their seasonal Cranberry Limeade! 10/10 ✅✅
Again, HIGHLY impressed with my experience, overall! 👏🏼👏🏼 Could not recommend enough. Raving fan for life, Athens location! Well done!
M. Maxwell
I ordered a bowl on January 3rd and immediately emailed to ask for a refund. The chicken was so old and dry that it was unrecognizable. I had to throw it away.
I have now emailed twice with no response. When I call it rings once and then goes to music. Doesn't matter how long I wait, no one ever answers.
Disgusting food and even worse customer service.
Atmosphere: 1
Food: 1
Service: 1
Rachel Cummings
Disrespectful staff and undercooked raw food. Refused to give me a refund.
Atmosphere: 1
Heather McElroy
Sherri is so kind and remembers us each visit. Love the vibe inside with all of the plants and the outside with the putting green!
Atmosphere: 5
Food: 5
Service: 5
katie holmes
Yum. Love this place.
Atmosphere: 5
Food: 5
Service: 4
Margaret Jones-White
One of the best restaurants in downtown Athens. Service is great and food is amazing.
Atmosphere: 5
Food: 5
Service: 5
kadeeja Mcwhorter
Great service and wonderful people, give it a 10/10
I was pleasantly surprised at the variety of salads, fresh vegetables and wide range of dressings and seasonings. There are a lot of healthy and tasty options. The bowl of salad that I ordered came with chips, so I opted for barbecue flavor instead of plain, but if I had realized they were going to be sweet potato chips, I would’ve chosen plain. They were good though. The price was a little more than I expected, but these days that seems true for food in general, at least in this region. There’s plenty of parking right beside the place and I’m pretty sure it was wheelchair accessible.
Atmosphere: 4
Food: 5
Service: 5
Lexie Godfrey
The staff here are always so kind and welcoming!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Mango Avocado
Jay Erickson
Yum Yum, get you some!!!
Atmosphere: 5
Food: 5
Service: 5
Tamalyn Gardner
Ive eaten at every Gusto in Georgia, Gusto in Athens is by far the worst. On August 25 2024, I ordered 4 bowls, 2 Polynesian Chili Mango with tofu and mushrooms, this is always my order. I received 2 mushrooms and no tofu, my chili sauce was watered down. The rice was horribly undercooked, service was unnecessarily slow, they're all just standing around or entertaining each other. I have been nauseous for 3 days from their food. Even though this is the closest Gusto, I will never patronize this establishment again.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Sweet Potato Chips
Brandy Booth
10/10 on food, service, quality, cleanliness, etc. First time here and absolutely will be back! Phenomenal food
Came in to gusto and Tay Tay took my order she has great customer service and is a great person. I highly recommend this location
Atmosphere: 5
Food: 5
Service: 5
ORDERED for a Business Lunch, on-site in our Athens office , via UberEats. After a sub-par Uber Eats delivery, our order was only half delivered. The driver forgot to get the other bag which were very clearly marked "Bag 1 of 2" and "Bag 2 of 2"....
Regardless, Tyler, the Operator of this location, came to the rescue and hand-delivered the remainder of our order! Very friendly and I appreciate his willingness to go above & beyond in this situation.
HIGHLY RECOMMEND Gusto! in Athens, the Operator really helped me out in a big way today. I have eaten both on-site and had their food offsite, and I enjoy it very much.
Atmosphere: 5
Food: 4
Service: 5
Food is amazing! The customer service however needs work.
Atmosphere: 3
Food: 5
Service: 2
So impressed! Not only was the food great, but the staff MADE my experience 10/10. They were very helpful & accommodating when I was struggling to make my order decision.
One particular staff member, Sharri is a gem. Like, WOW. You think you’re just going to pick up a quick lunch, but then feel so encouraged by the kindness and intentionality shown by a staff member! Her kindness and willingness to go above & beyond to demonstrate customer service, care, and hospitality will stick with me FOR LIFE.
I also had the pleasure of meeting Tyler - and he had that SAME vibe of authentic excellence and customer care.
For the food - I ordered the Polynesian Bowl w/ Grilled Chicken, original sweet potato chips, & their seasonal Cranberry Limeade! 10/10 ✅✅
Again, HIGHLY impressed with my experience, overall! 👏🏼👏🏼 Could not recommend enough. Raving fan for life, Athens location! Well done!
I ordered a bowl on January 3rd and immediately emailed to ask for a refund. The chicken was so old and dry that it was unrecognizable. I had to throw it away.
I have now emailed twice with no response. When I call it rings once and then goes to music. Doesn't matter how long I wait, no one ever answers.
Disgusting food and even worse customer service.
Atmosphere: 1
Food: 1
Service: 1
Disrespectful staff and undercooked raw food. Refused to give me a refund.
Atmosphere: 1
Sherri is so kind and remembers us each visit. Love the vibe inside with all of the plants and the outside with the putting green!
Atmosphere: 5
Food: 5
Service: 5
Yum. Love this place.
Atmosphere: 5
Food: 5
Service: 4
One of the best restaurants in downtown Athens. Service is great and food is amazing.
Atmosphere: 5
Food: 5
Service: 5
Great service and wonderful people, give it a 10/10
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I was pleasantly surprised at the variety of salads, fresh vegetables and wide range of dressings and seasonings. There are a lot of healthy and tasty options. The bowl of salad that I ordered came with chips, so I opted for barbecue flavor instead of plain, but if I had realized they were going to be sweet potato chips, I would’ve chosen plain. They were good though. The price was a little more than I expected, but these days that seems true for food in general, at least in this region. There’s plenty of parking right beside the place and I’m pretty sure it was wheelchair accessible.
Atmosphere: 4
Food: 5
Service: 5
The staff here are always so kind and welcoming!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Mango Avocado
Yum Yum, get you some!!!
Atmosphere: 5
Food: 5
Service: 5
Ive eaten at every Gusto in Georgia, Gusto in Athens is by far the worst. On August 25 2024, I ordered 4 bowls, 2 Polynesian Chili Mango with tofu and mushrooms, this is always my order. I received 2 mushrooms and no tofu, my chili sauce was watered down. The rice was horribly undercooked, service was unnecessarily slow, they're all just standing around or entertaining each other. I have been nauseous for 3 days from their food. Even though this is the closest Gusto, I will never patronize this establishment again.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Sweet Potato Chips
10/10 on food, service, quality, cleanliness, etc. First time here and absolutely will be back! Phenomenal food
Atmosphere: 5
Food: 5
Service: 5
Loading...