This KFC IS THE ABSOLUTE WORST WE WERE IN LINE FOR 25 MINS . THE LINE NEVER MOVED. THEY WERE PROBABLY HOPING WE WOULD LEAVE. FINALLY A BOOMING VOICE CAME OVER THE INTERCOM TO GREET THE GUY AHEAD OF US. AFTER ALL THAT WAITING NO APOLOGY OR NOTHING. PISS POOR SERVICE. AND THEN THE LADY WAS CURSING OVER THE INTERCOM AND YELLING. VERY UNPROFESSIONAL
Rux D
We ordered Spicy chicken sandwiches and Nuggets. The Food was great.
Spent 30 for an 8 piece chicken and an 8 pc tender, gave me half my food and didnt pick up the phone when i tried to
Atmosphere: 1
Food: 1
Service: 1
Madison Adams
Somebody decided to accept my order on Uber eats then leave. When my driver got there the store was closed even tho it was 8:45 when I ordered and they close at 10. They accepted it and we waited for an hour before our 3rd Uber driver told us what was happening. We called the store also and no one answered. We had to go through Uber to get a refund. I will be contacting them in the morning.
Service: 1
Mario Silva
Good service ?
Atmosphere: 5
Food: 5
Service: 5
Shelby Glasgow
This was my first time at this KFC location. I ordered my food on the app and went inside the restaurant around my specified pickup time. I stood inside the lobby for at least 5 minutes, and I was not acknowledged or spoke to by an employee. The employees did not know if I had placed a mobile order or not, and despite eye contact, they pretended I was not there. There was one other person inside and nobody in the drive-thru when I came in, so it was not particularly busy. I watched the lady behind the food line make orders while she was on the phone. She was preparing food with no gloves, had very long nails, and continued to pick up and use her phone in between making orders. She never once put on gloves or washed her hands. The longer I watched the more I became grossed out. I understand chefs can wash their hands and prepare food without gloves, and I am not one who gets easily disgusted in restaurants, but watching this scenario made my stomach churn. To make matters worse, she started complaining about mobile orders to whomever she was on the phone with. It was clear her phone conversations were much more important to her than helping customers or preparing orders. After standing there for well over seven minutes (my order placed at least 20 minutes prior) without being acknowledged and losing my appetite from the lack of cleanliness, I left without my food or having spoken to an employee. I went on Google to read additional reviews and noticed this is very common at this location. Despite living around the corner, I will not be returning and would like a refund for my mobile order.
Atmosphere: 1
Food: 1
Service: 1
Trevor Mitchell
I placed an online quick pick up order at 5:58pm. I arrived at 620pm. Wasn't ready. It's now 640pm. I'm still waiting in the lobby. I ordered 2 chicken pot pies and an 8 piece Nugget. There isn't anyone in drive thru and only 1 customer eating in the lobby. This is absolutely unacceptable.. no excuse. There was no sense of urgency whatsoever. The time is now 646pm. Still no order. I just received it at 647pm. Never again
They keep Cancelling my order through Grubhub and won't answer the phone!
Service: 1
Recommended dishes: Fried Chicken
Brian Birch
Service at drive thru was rude and the restaurant was out of several options. I chose to leave and take my business to Zaxbys next doorBrian- local business owner
Lando W.
Do not purchase your chicken from here unless you want to throw your money away. The chicken was so hard, dry, and small it was obvious that it was old. It was like having day old chicken that was left out on a counter. And $20+ for an eight piece that maybe 2 pcs were decent is unacceptable. If I could give zero stars that would be more fitting.
Food: 1
Ty Davis
I was served hard,dry, original chicken. I was so upset to get old chicken.
Atmosphere: 4
Food: 1
Service: 4
French Jae Media
This KFC is terrible! I was waiting in line for 20 minutes! It needs to be restaffed.
This KFC IS THE ABSOLUTE WORST WE WERE IN LINE FOR 25 MINS . THE LINE NEVER MOVED. THEY WERE PROBABLY HOPING WE WOULD LEAVE. FINALLY A BOOMING VOICE CAME OVER THE INTERCOM TO GREET THE GUY AHEAD OF US. AFTER ALL THAT WAITING NO APOLOGY OR NOTHING. PISS POOR SERVICE. AND THEN THE LADY WAS CURSING OVER THE INTERCOM AND YELLING. VERY UNPROFESSIONAL
We ordered Spicy chicken sandwiches and Nuggets. The Food was great.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Sandwich, Fried Chicken
I waited 40 minutes to get half my order.
Atmosphere: 1
Food: 3
Service: 1
Very friendly
Atmosphere: 5
Food: 5
Service: 5
Very clean and neat. Good chicken.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fried Chicken
Spent 30 for an 8 piece chicken and an 8 pc tender, gave me half my food and didnt pick up the phone when i tried to
Atmosphere: 1
Food: 1
Service: 1
Somebody decided to accept my order on Uber eats then leave. When my driver got there the store was closed even tho it was 8:45 when I ordered and they close at 10. They accepted it and we waited for an hour before our 3rd Uber driver told us what was happening. We called the store also and no one answered. We had to go through Uber to get a refund. I will be contacting them in the morning.
Service: 1
Good service ?
Atmosphere: 5
Food: 5
Service: 5
This was my first time at this KFC location. I ordered my food on the app and went inside the restaurant around my specified pickup time. I stood inside the lobby for at least 5 minutes, and I was not acknowledged or spoke to by an employee. The employees did not know if I had placed a mobile order or not, and despite eye contact, they pretended I was not there. There was one other person inside and nobody in the drive-thru when I came in, so it was not particularly busy. I watched the lady behind the food line make orders while she was on the phone. She was preparing food with no gloves, had very long nails, and continued to pick up and use her phone in between making orders. She never once put on gloves or washed her hands. The longer I watched the more I became grossed out. I understand chefs can wash their hands and prepare food without gloves, and I am not one who gets easily disgusted in restaurants, but watching this scenario made my stomach churn. To make matters worse, she started complaining about mobile orders to whomever she was on the phone with. It was clear her phone conversations were much more important to her than helping customers or preparing orders. After standing there for well over seven minutes (my order placed at least 20 minutes prior) without being acknowledged and losing my appetite from the lack of cleanliness, I left without my food or having spoken to an employee. I went on Google to read additional reviews and noticed this is very common at this location. Despite living around the corner, I will not be returning and would like a refund for my mobile order.
Atmosphere: 1
Food: 1
Service: 1
I placed an online quick pick up order at 5:58pm. I arrived at 620pm. Wasn't ready. It's now 640pm. I'm still waiting in the lobby. I ordered 2 chicken pot pies and an 8 piece Nugget. There isn't anyone in drive thru and only 1 customer eating in the lobby. This is absolutely unacceptable.. no excuse. There was no sense of urgency whatsoever. The time is now 646pm. Still no order. I just received it at 647pm. Never again
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They keep Cancelling my order through Grubhub and won't answer the phone!
Service: 1
Recommended dishes: Fried Chicken
Service at drive thru was rude and the restaurant was out of several options. I chose to leave and take my business to Zaxbys next doorBrian- local business owner
Do not purchase your chicken from here unless you want to throw your money away. The chicken was so hard, dry, and small it was obvious that it was old. It was like having day old chicken that was left out on a counter. And $20+ for an eight piece that maybe 2 pcs were decent is unacceptable. If I could give zero stars that would be more fitting.
Food: 1
I was served hard,dry, original chicken. I was so upset to get old chicken.
Atmosphere: 4
Food: 1
Service: 4
This KFC is terrible! I was waiting in line for 20 minutes! It needs to be restaffed.
Atmosphere: 1
Food: 1
Service: 1