By far the worst Starbucks in Athens. I originally enjoyed coming here since it was nearby but I’d rather drive out to the Starbucks on Epps. The customer service here sucks especially in the evening.
Service: 1
Maya Fultoj
Every thing was just perfect
Atmosphere: 5
Food: 5
Service: 5
Diana Leeman
Disappointed to be told they didn't have decaffeinated coffee. I walked away empty-handed and wondered why!
Service: 2
Sable Goggin
Perpetually out of ingredients. I’ve had such a hit or miss experience with this little Starbucks.In the past, I have had great service & so my 1 star is for the service I received today an hour or so ago.I think management should do more customer service training on the staff there today.
Atmosphere: 1
Food: 2
Service: 1
Molly Renee Walker, Beaver
If every Starbucks was run the way the Starbucks inside of the Kroger in Hull is run, Starbucks would go out of business.I love Starbucks but this Starbucks makes me want to permanently take my business else where.If you want a good representation of Starbucks in this area, go to the one inside Ingles off US-29 in Hull.
J Roberts
IF I COULD GIVE ZERO STARS I WOULD ! i guess Starbucks employees aren’t supposed to greet their customers now.. I expect to get greeted and not stared down in disgust. I stood there for a minute and wasn’t greeted or spoken to as if I was invisible by the white male worker there today around 5pm( didn’t get a name). If you’re black don’t spend a dime here ! I walked away and spent my money at the next friendly starbucks. My first experience ever going to a starbucks was terrible to say the least.Fun fact: don’t work in a public place if you’re prejudice!
Atmosphere: 1
Service: 1
Priscilla Waters
There usually is a wait since this location is very popular. I am ashamed to say we went two days in a row. We ordered a Java Chip Frappuccino. The gentleman told us they were out of mocha, and would we like to try white mocha. Thank you for the suggestion. it was delicious.
Atmosphere: 5
Food: 5
Service: 5
Kayla Jones
Friendly staff
Atmosphere: 4
Food: 5
Service: 5
Sierra Hallett
Slow service. I waited 5 minutes in line before an employee took my order as both employees were busy making drinks. I waited another 5 minutes for my drink to be made, which is longer than expected because there were only two drinks before mine on the queue.
Atmosphere: 3
Food: 5
Service: 1
Dalyn Quilausing
The last 4 times in the same week and n many occasions before this. This location has been”out” of cold brewI don’t know if they’re actually not making it but this seems a bit extreme to be out every single time then they really should be making more. To have this item as a featured new item and also on the menu board and continuously be out
I wasn't in Starbucks, but rather the Kroger's, that has it just inside the door.
Kirin Thurman
Dine in: Yes
Razvan Cindea
7:15am and they dont have dark roast . This place should sell croissants, bagels, bread, etc but coffee )))))
Carolina Juarez
Wish i could give a zero.. they dont do frappes & when i asked for another ingredient to add on my drink they always say they run out.. what is going on here?!! the employees are somewhat nice but kinda makes faces when i order.
By far the worst Starbucks in Athens. I originally enjoyed coming here since it was nearby but I’d rather drive out to the Starbucks on Epps. The customer service here sucks especially in the evening.
Service: 1
Every thing was just perfect
Atmosphere: 5
Food: 5
Service: 5
Disappointed to be told they didn't have decaffeinated coffee. I walked away empty-handed and wondered why!
Service: 2
Perpetually out of ingredients. I’ve had such a hit or miss experience with this little Starbucks.In the past, I have had great service & so my 1 star is for the service I received today an hour or so ago.I think management should do more customer service training on the staff there today.
Atmosphere: 1
Food: 2
Service: 1
If every Starbucks was run the way the Starbucks inside of the Kroger in Hull is run, Starbucks would go out of business.I love Starbucks but this Starbucks makes me want to permanently take my business else where.If you want a good representation of Starbucks in this area, go to the one inside Ingles off US-29 in Hull.
IF I COULD GIVE ZERO STARS I WOULD ! i guess Starbucks employees aren’t supposed to greet their customers now.. I expect to get greeted and not stared down in disgust. I stood there for a minute and wasn’t greeted or spoken to as if I was invisible by the white male worker there today around 5pm( didn’t get a name). If you’re black don’t spend a dime here ! I walked away and spent my money at the next friendly starbucks. My first experience ever going to a starbucks was terrible to say the least.Fun fact: don’t work in a public place if you’re prejudice!
Atmosphere: 1
Service: 1
There usually is a wait since this location is very popular. I am ashamed to say we went two days in a row. We ordered a Java Chip Frappuccino. The gentleman told us they were out of mocha, and would we like to try white mocha. Thank you for the suggestion. it was delicious.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff
Atmosphere: 4
Food: 5
Service: 5
Slow service. I waited 5 minutes in line before an employee took my order as both employees were busy making drinks. I waited another 5 minutes for my drink to be made, which is longer than expected because there were only two drinks before mine on the queue.
Atmosphere: 3
Food: 5
Service: 1
The last 4 times in the same week and n many occasions before this. This location has been”out” of cold brewI don’t know if they’re actually not making it but this seems a bit extreme to be out every single time then they really should be making more. To have this item as a featured new item and also on the menu board and continuously be out
Restaurantji Recommends
"A slice of heaven," what more can I say??
I wasn't in Starbucks, but rather the Kroger's, that has it just inside the door.
Dine in: Yes
7:15am and they dont have dark roast . This place should sell croissants, bagels, bread, etc but coffee )))))
Wish i could give a zero.. they dont do frappes & when i asked for another ingredient to add on my drink they always say they run out.. what is going on here?!! the employees are somewhat nice but kinda makes faces when i order.
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