I don’t know why I have given this Subway so many chances but on several occasions when I have visited they are always out of something. Today it was bread! Like how can a sub restaurant not have bread? This restaurant needs new management. After today I will not be going back.
Atmosphere: 1
Food: 1
Service: 1
Chop Duck
Terrible customer service and said they completed my order and never gave me my food or returned my money terrible ass subway
Atmosphere: 1
Food: 1
Service: 1
William Mcinvale
Ordered online and went in and only had 1 type of bread so I asked for a refund and only told me to come back tomorrow for a refund. I have work in the morning I can’t do that. She was very rude.
Omar Baig
I ordered a tuna sub and footlong pretzel online and managed to pick it up in 30 minutes. I checked in the bag before leaving and was missing my pretzel. At this point I could ask for it but the line had grown to 6 different people and there was only one smaller older lady, whom I had no particular issue with as she was clearly trying her best, I just wish I got my order fully. Judging from these reviews this is common. However my sub was fine and built as I ordered it.
Atmosphere: 4
Food: 4
Service: 3
Shane Walls
This place may as well go ahead and close. We've ordered multiple (3x) online in the last two months and this location repeatedly allows us to order meatball subs, only to find out theyre out uppn arriving for pick up. Tonight tried to order a.cold cut combo. A nd they were out of this too. These are two of your most classic sandwiches, and your online menu says as much. Straight up if you cant afford meatballs and cold cuts made of turkey after 6, across from the biggest hospital in our town, close. Its clear youre losing your ass.
Honesty
When I walk in the manager Nicole ( at least she said she was the other employee boss so I assume she is the manager on duty) was yelling at the young man ( he had dreads not sure what his name is bc I didn't see his name tag and he was new there ). She was very rude. the sub was sitting up on the corner with bread and meat. I heard him ask her but she never said anything when he said do you have the pick up order. not finished or covered when I arrived. there was customers she was helping at the register. When I say the lady flipped on the young man for making my pick up order. but she never answered him when he asked about the sub with the meat and bread on it. I was shocked that she would scold at him in front of customers. It was a nice gesture that he ask what the order was and name . Bc i was standing there for a while and no one said anything while I was waiting in line. Honestly, if I could have hugged that young man, I would have. It's hard to find good employees and no one deserves to be belittled. I wish he knew his rights as an employee. He could have report that treated that I witness to the EEOC. The place was very clean that I can say. It was also smelling good in there. But what I witness was horrible, no one should be talked to in that manner in a workplace.But she still made the sub wrong. She forgot the oreango. forgot to cut it into 4 like it was noted on the order.
Atmosphere: 3
Kennedy Carter
1 star is generous. Do not come here if: 1) you’re in a hurry or want to run in a grab a “quick bite”. Even if you ordered ahead online, I assure you it has not even been started until well after you’ve arrived. 2) you want to get what you actually ordered. They will do as they please, never how you ordered it. EVEN IF BY SOME MIRACLE THEY'RE ACTUALLY STOCKED OF EVERYTHING THEY SALE - it still won’t be correct
Hands down the worst subway I’ve ever been to. This one is the closest to my house (less than 5 min) so I have frequented it on many occasions. trust me. Save yourself the time and money
Recommended dishes: Oven Roasted Turkey & Ham
Abby Gilreath
Service was terrible. Out of tea and several sodas. The guy claimed he didn’t know how to make the tea and the other girl would not be there to make it until 5pm. Out of most chips…
Waiting 30 minutes and not even a greeting. Employee disappeared into the back room for an extended period of time. Left 4 sandwiches laying face up on counter. We were never waited on. Even the Uber delivery guy left because of the long wait and no one greeting him. VERY DISGRACEFUL No way to operate a business
They put out a surprisingly fresh and tasty sandwich here. The small location is easy to miss and quite humble, but it’s very convenient, being right between downtown Athens and the Normal Town district, and across from Piedmont Hospital. They had a very good sanitation rating and were very friendly.
There’s not a lot of parking there, but it probably doesn’t get very crowded anyway. I think it was pretty wheelchair accessible.
This was the worst subway I ever went to in my lifeThe service suckedPeople working behind the counterWasn't very goodI highly recommend not eating at that placeThe only good thing I can tell you about that place is is across the street from the hospital so you can go get your damn stomach pumped
Atmosphere: 1
Food: 1
Service: 1
Christian Thornton
Didn’t even get a chance to order my food. The black lady with crisscross eyes was so rude about helping me pick out my bread that I just had to leave. Would not recommend giving them any business at all.
Atmosphere: 1
Food: 1
Service: 1
T T Diaz
The lady that works in there always has a bad attitude. She hates her easy air conditioned job. She definitely makes that location lose business because people don't want to go there because of her. The man that I have seen working with her is amazing. The manager needs to replace her ASAP!
Atmosphere: 1
Service: 1
Christina Whitley
The employees probably shouldn't complain to other patrons about having to make online orders... There is a hospital and university and highschool near by...
I don’t know why I have given this Subway so many chances but on several occasions when I have visited they are always out of something. Today it was bread! Like how can a sub restaurant not have bread? This restaurant needs new management. After today I will not be going back.
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service and said they completed my order and never gave me my food or returned my money terrible ass subway
Atmosphere: 1
Food: 1
Service: 1
Ordered online and went in and only had 1 type of bread so I asked for a refund and only told me to come back tomorrow for a refund. I have work in the morning I can’t do that. She was very rude.
I ordered a tuna sub and footlong pretzel online and managed to pick it up in 30 minutes. I checked in the bag before leaving and was missing my pretzel. At this point I could ask for it but the line had grown to 6 different people and there was only one smaller older lady, whom I had no particular issue with as she was clearly trying her best, I just wish I got my order fully. Judging from these reviews this is common. However my sub was fine and built as I ordered it.
Atmosphere: 4
Food: 4
Service: 3
This place may as well go ahead and close. We've ordered multiple (3x) online in the last two months and this location repeatedly allows us to order meatball subs, only to find out theyre out uppn arriving for pick up. Tonight tried to order a.cold cut combo. A nd they were out of this too. These are two of your most classic sandwiches, and your online menu says as much. Straight up if you cant afford meatballs and cold cuts made of turkey after 6, across from the biggest hospital in our town, close. Its clear youre losing your ass.
When I walk in the manager Nicole ( at least she said she was the other employee boss so I assume she is the manager on duty) was yelling at the young man ( he had dreads not sure what his name is bc I didn't see his name tag and he was new there ). She was very rude. the sub was sitting up on the corner with bread and meat. I heard him ask her but she never said anything when he said do you have the pick up order. not finished or covered when I arrived. there was customers she was helping at the register. When I say the lady flipped on the young man for making my pick up order. but she never answered him when he asked about the sub with the meat and bread on it. I was shocked that she would scold at him in front of customers. It was a nice gesture that he ask what the order was and name . Bc i was standing there for a while and no one said anything while I was waiting in line. Honestly, if I could have hugged that young man, I would have. It's hard to find good employees and no one deserves to be belittled. I wish he knew his rights as an employee. He could have report that treated that I witness to the EEOC. The place was very clean that I can say. It was also smelling good in there. But what I witness was horrible, no one should be talked to in that manner in a workplace.But she still made the sub wrong. She forgot the oreango. forgot to cut it into 4 like it was noted on the order.
Atmosphere: 3
1 star is generous. Do not come here if:
1) you’re in a hurry or want to run in a grab a “quick bite”. Even if you ordered ahead online, I assure you it has not even been started until well after you’ve arrived.
2) you want to get what you actually ordered. They will do as they please, never how you ordered it. EVEN IF BY SOME MIRACLE THEY'RE ACTUALLY STOCKED OF EVERYTHING THEY SALE - it still won’t be correct
Hands down the worst subway I’ve ever been to. This one is the closest to my house (less than 5 min) so I have frequented it on many occasions. trust me. Save yourself the time and money
Recommended dishes: Oven Roasted Turkey & Ham
Service was terrible. Out of tea and several sodas. The guy claimed he didn’t know how to make the tea and the other girl would not be there to make it until 5pm. Out of most chips…
Atmosphere: 1
Food: 3
Service: 1
Loaded me up with the veggies!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey, Rotisserie-Style Chicken
Waiting 30 minutes and not even a greeting. Employee disappeared into the back room for an extended period of time. Left 4 sandwiches laying face up on counter. We were never waited on. Even the Uber delivery guy left because of the long wait and no one greeting him. VERY DISGRACEFUL No way to operate a business
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They put out a surprisingly fresh and tasty sandwich here. The small location is easy to miss and quite humble, but it’s very convenient, being right between downtown Athens and the Normal Town district, and across from Piedmont Hospital. They had a very good sanitation rating and were very friendly.
There’s not a lot of parking there, but it probably doesn’t get very crowded anyway. I think it was pretty wheelchair accessible.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey, Veggie Delite
This was the worst subway I ever went to in my lifeThe service suckedPeople working behind the counterWasn't very goodI highly recommend not eating at that placeThe only good thing I can tell you about that place is is across the street from the hospital so you can go get your damn stomach pumped
Atmosphere: 1
Food: 1
Service: 1
Didn’t even get a chance to order my food. The black lady with crisscross eyes was so rude about helping me pick out my bread that I just had to leave. Would not recommend giving them any business at all.
Atmosphere: 1
Food: 1
Service: 1
The lady that works in there always has a bad attitude. She hates her easy air conditioned job. She definitely makes that location lose business because people don't want to go there because of her. The man that I have seen working with her is amazing. The manager needs to replace her ASAP!
Atmosphere: 1
Service: 1
The employees probably shouldn't complain to other patrons about having to make online orders... There is a hospital and university and highschool near by...
Atmosphere: 1
Service: 1
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